- Pearson (Des Moines, IA)
- ** Customer Service Technical Support Analyst** **Remote, USA** **Permanent** Pearson is the world's largest learning company, committed to providing ... achieve their highest potential through learning. **Role Overview:** We are seeking a ** Customer Service Technical Support Analyst** to join our remote… more
- ASM Research, An Accenture Federal Services Company (Des Moines, IA)
- …requests to resolution. The Full Time Service Desk Analyst provides customer support , service and technical support through analysis and problem ... for our customers. The ideal candidate possesses outstanding customer service , technical aptitude, and... Service Desk analyst is responsible for resolving support requests as well as meeting customer … more
- Veralto (Des Moines, IA)
- … via Senior Leadership, Sales, Inside Sales, Customer Service , Field Service , Technical Support , Project Sales, Bids Team, and Technical ... Falls, SD territory. You will develop strategic sales targeting our established customer portfolio with multiple influencers. You'll support our industrial… more
- Confluent (Des Moines, IA)
- …between Confluent Sales, Product, Services, Support and Training teams to drive technical success. + Identify customer technical objections and develop ... up your sleeves and dig in to help address customer issues alongside Confluent Technical Support... customer -centric attitude, ability to deal with critical customer situations + Strong service delivery, time,… more
- Confluent (Des Moines, IA)
- …between Confluent Sales, Product, Services, Support and Training teams to drive technical success. + Identify customer technical objections and develop ... up your sleeves and dig in to help address customer issues alongside Confluent Technical Support...networking and security technologies (eg VPC, Private Link, Private Service Connect, TLS/SSL, SASL, Kerberos, etc.) + Experience prototyping… more
- Johnson Matthey (Des Moines, IA)
- …+ Providing technical service to customers through direct customer support . Building and maintaining effective partnerships with customers in an ... of that success story. As a Technical Service Engineer you will work independently (with support...Market, and Manufacturing teams on new product development. Providing technical and market information with a customer … more
- Mitsubishi Chemical Group (Des Moines, IA)
- ** Technical Service & Applications Development Engineer (1768)** + Title: Technical Service & Applications Development Engineer + Group Company: ... development and offer our associates opportunity for advancement. Job Purpose The Technical Service & Applications Development Engineer position is responsible… more
- Sutherland Global Services (Des Moines, IA)
- … the entire customer life cycle. We're Sutherland, and we currently seek technical support professionals to join the team supporting one of our clients, a ... practice advice to customers + Manage cases in our customer support tools to ensure issues are...Knowledge of Email systems and Networking experience in a technical support /help desk environment + Proven understanding… more
- PSI Services (Des Moines, IA)
- … technical discussions with clients. + Experience in effective customer service , client management, and/or technical support is preferred. + Knowledge ... + Deliver webinars, presentations, trainings and record videos to support the HiSET Program. + Work with HiSET leadership...technologies. + Must have excellent time management, communication and customer service skills. + Ability to build… more
- CAI (Des Moines, IA)
- …for receiving requests from associates and vendors, and providing the technical support and customer service needed to solve requests. **Job ... Desk support to our customers applying technical knowledge and customer service ... Service Desk role and/or technical support role + 6-12 months of customer … more
- Lumen (Des Moines, IA)
- …dispatch for on-site service calls when necessary. + Escalates appropriate technical issues to upper-level technical support when needed. **What ... and software configurations. All contacts are inbound and are technical support only, there are no sales...and offers the most appropriate solutions while providing world-class customer service . + Diagnoses and resolves basic… more
- Verint Systems, Inc. (Des Moines, IA)
- …of Job Function:** As a valued member of Verint's Fraud and Security Solutions (FSS) Technical Support team, you will provide technical support to ... installations and training. + Works with higher level technical support employees to assist with problem...and analytical skills. + Proven record for delivering exceptional customer service . + Works effectively and supports… more
- Robert Half Technology (West Des Moines, IA)
- Description We are offering a contract to hire employment opportunity for a Tier 1 Support | Technical Support | Help Desk role based in West Des Moines, ... minimum of 3 years of experience in Tier 1 Support , Technical Support , or Help...business needs. * Must be committed to providing exceptional customer service . * Must have a strong… more
- Rocket Software (Des Moines, IA)
- …people truly BELIEVE in what they're doing!** **Job Description Summary:** The Technical Support Engineer assists Rocket customers with complex questions and ... to respond to customers. + Track and document inbound support requests and ensure proper notation of customer...experience adapting to change and managing priorities. + Strong customer service skills in interacting with both… more
- TEKsystems (Des Moines, IA)
- …be following a testing script and will be expected to provide outstanding customer service and hands-on technical support to Trinity Health staff. * You ... Description Technical Dress Rehearsal (TDR): Coordinates, tests, and triages...3-5 hardware technicians as well as providing hands-on field support in preparation for their Epic Go-Live. The hardware… more
- Fujifilm (Des Moines, IA)
- …including troubleshooting customer use of Fujifilm products. + Provide "expert" support to Fujifilm service providers and vendors to ensure delivery of ... and systems, use of products, the requirements of the customer and Fujifilm to support the account...works closely with the product management, software development, and technical service teams to develop, test, and… more
- Sutherland Global Services (Des Moines, IA)
- …including a personal trainer dedicated to Sutherland + Experience working in a customer service or contact center environment with a passion for providing ... PC keyboarding skills; Microsoft Office experience (Outlook, Word, Excel) + Technical support experience + Strong problem-diagnosis and problem-solving skills… more
- Robert Half Technology (Des Moines, IA)
- …for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the ... Description IMMEDIATE 2025 INNOVATIVE HIRE FOR A TITLE: SALESFORCE TECHNICAL LEAD with SALESFORCE Development experience! WHY APPLY?: Stellar benefits and PEOPLE… more
- Eurofins (Des Moines, IA)
- …appropriate. + Prioritize a commitment to excellent and responsive internal and external customer service . + Demonstrates and promotes the company vision. + ... and other internal personnel. + Offer robust and prompt support to clients and internal colleagues, addressing technical...and coordination and influence of people and resources. + Customer and Personal Service - Knowledge of… more
- Highmark Health (Des Moines, IA)
- …other associate and intermediate technical engineers as needed + Perform technical analysis and provide insights to support decision-making across various ... technical solutions, as well as providing general production support , meeting defined scope, target dates and budgets with...None **Preferred** + GCP, AWS, Azure or other Cloud Service Certification + Terraform, Ansible or other, similar tool… more