- Wells Fargo (West Des Moines, IA)
- …we invest in you. Apply today. **About this role:** Wells Fargo is seeking an Escalations Associate **In this role, you will:** + Research and resolve escalated ... inquiries and complaints involving deposit accounts and branch banking products and services and/or consumer/retail credit cards and/or business banking or lending products. + Handle a pipeline of escalated complaints within ECMO (Enterprise Complaints… more
- TTEC (Des Moines, IA)
- …on track to meet both TTEC and client metric performance goals. You'll answer associate 's questions, listen to, and guide them to resolve issues, and handle customer ... escalations while ensuring quality customer experience on every interaction...and occupancy **What You Bring to the Role** + Associate degree, technical school, or equivalent work experience +… more
- Evolent Health (Des Moines, IA)
- …towards objectives and key results, etc. + Responds to inquiries and escalations from our health plans, providers and internal leaders promptly providing next ... project resources. **Qualifications - Required** + RN Licenses (Active and Unrestricted) + Associate 's degree or equivalent years of work experience. + 1-2 years of… more
- TTEC (Des Moines, IA)
- …on track to meet both TTEC and client metric performance goals. You'll answer associate 's questions, listen to, and guide them to resolve issues, and handle customer ... escalations while ensuring quality customer experience on every interaction...and occupancy **What You Bring to the Role** + Associate degree, technical school, or equivalent work experience +… more
- Humana (Des Moines, IA)
- …and guide team members on priorities and help them manage risks and escalations . + Improves standard operating procedures over time to drive efficiencies and ... (collectively, 'Humana') offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart… more
- Acxiom (Des Moines, IA)
- …use and clients are maximizing value from product/service investments. Handles escalations and coordinate across functional areas of the company, including Sales, ... innovation, empowers diversity, believes in work-life balance, provides world-class associate training and development, and offers great benefits, this IS… more
- Humana (Des Moines, IA)
- …liaison for vendor operational and performance issues; drives accountability by seeing escalations through to full resolution. + Develops vendor Statements of Work ... (collectively, 'Humana') offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart… more
- SHI (Des Moines, IA)
- …+ Experience working with containerization solutions. **Certifications Required** + M365 Associate or GWS Professional Administratoror ability to obtain within 3 ... rotating on-call engineer schedule, you must provide after-hours support for escalations . + Maintain the required utilization levels.These requirements may change… more