- HealthEdge Software Inc (Des Moines, IA)
- **Overview** ** Manager , Customer Support ** **Position Overview:** The Customer Support Manager will be entrusted with the leadership of a team ... constructive feedback, and setting clear, measurable goals. The responsibilities of the Customer Support Manager will be dynamic, adapting to the evolving… more
- Wells Fargo (West Des Moines, IA)
- …in you. Apply today. **About this role:** We are seeking a highly skilled Analytics Manager to support Home Lending customer remediations team. The ... customers impacted through systemic issues. + As an Employee Manager , you are expected to achieve success by leading...or any other status protected by applicable law. Employees support our focus on building strong customer … more
- Trellix (Des Moines, IA)
- **_Job Title:_** Customer Success Technical Program Manager **About Trellix:** Trellix is the cybersecurity company transforming security operations with ... Customer Success Organization **The Opportunity** The Technical Program Manager will be a key member of the CS...* Paid Time Off * Paid Parental Leave * Support for Community Involvement We're serious about our commitment… more
- Wilson Language Training (Des Moines, IA)
- Customer Success Manager **Department:** Acadience Customer Success **Location:** Here at Wilson Language Training, we are committed to working together for ... training is growing and is looking to hire a Customer Success Manager (CSM) to join?our team....and email. This position will be responsible for post-sales support , building and maintaining customer relationships, handling… more
- Rocket Software (Des Moines, IA)
- …people truly BELIEVE in what they're doing!** **Job Description Summary:** The Senior Customer Success Manager is an experienced team member within Customer ... The Senior CSM will foster internal cross-functional relationships in support of our customer 's needs. They will...engage with and delight our Mobius Customers. As a Customer Success Manager with Content and Mobius… more
- Rocket Software (Des Moines, IA)
- …Summary:** We are looking for a customer centric, motivated and positive Customer Success Manager to join our Customer Success Management team. ... As a Rocket Customer Success Manager , you work cross functionally to engage and optimize...+ Experience working with cross-functional teams (Sales, Marketing, Product, Support ) + Committed to Rocket's core values of empathy,… more
- System One (Des Moines, IA)
- Technical Customer Service Account Manager Lead **Employment Type:** Contract/Temp **Date Posted:** 9/24/2024 **Location:** Remote **Pay Range:** $40.00 - $55.00 ... represent all CS needs and updates for Ops + Demonstrate empathy and support during customer turndowns + Generate quotes for testing - upsell where applicable +… more
- Lineage Logistics (Des Moines, IA)
- …region. + Assist with new customer onboarding activities as needed. + Provide support for Sales Manager for Quarterly Business Reviews (QBRs). + Partner with ... and in parallel with business objectives. **KEY DUTIES AND RESPONSIBILITIES** + Support implementation of all customer care initiatives and processes across… more
- Cleo (Des Moines, IA)
- ** Customer Success Manager ** Remote Cleo is a cloud integration technology company focused on business outcomes. Every day, we ensure that each one of our 4,000+ ... growth over recent years. **What You Will Be Doing** + Uphold Cleo's Customer Success strategy and processes ensuring that 100% of interactions are accurately… more
- Sysco (Ankeny, IA)
- …The role is responsible for leading a team of Account Managers who provide customer support by building relationships with new and existing accounts for CMU ... and LCC business. The Customer Experience Manager drives success through the...by ensuring the team of Account Managers provide necessary customer support through efficient deployment of resources… more
- Verint Systems, Inc. (Des Moines, IA)
- …growth opportunities. Learn more at www.verint.com . **Overview of Job Function:** The Sr. Customer Success Manager (Sr. CSM) is a strategic role that serves as ... At Verint, we believe customer engagement is the core of every global...Proficiency in managing diverse tasks concurrently, such as handling support escalation calls in the morning, conducting best practices… more
- Wells Fargo (West Des Moines, IA)
- …as a protected veteran or any other status protected by applicable law. Employees support our focus on building strong customer relationships balanced with a ... role:** Wells Fargo is seeking a Business Execution Senior Manager and will have accountability for Wealth & Investment...Wealth & Investment Management (WIM) Chief Administrative Office (CAO) Customer Remediation. This role will be the point of… more
- Ryder System (Des Moines, IA)
- …by clicking HERE. (https://ryder.com/job-applicant-privacy-policy)\_ The IT Application Development Manager is responsible for the leadership and management of ... technical resources who provide application support and development for Custom Integration Solutions (customized invoicing), GeoTab APIs that are leveraged by… more
- Zoom (Des Moines, IA)
- Sales Operations What you can expect The Sales Operations (Ops) manager supports our Global CX sales organizations. The role is responsible for identifying and ... and developing presentations for internal and external stakeholders. The Sales Operations Manager plays a pivotal role in aligning sales strategies with business… more
- Lumen (Des Moines, IA)
- …People power progress. Lumen's commitment to workplace inclusion and employee support shines bright. We've made the Newsweek 2024 Greatest Workplaces for ... single point of contact for a group of assigned customer accounts which typically have a medium to large...sold solutions. + Provide critical date management and escalation support to meet committed delivery objectives. + Validate order… more
- Wells Fargo (Des Moines, IA)
- **About this role:** Wells Fargo is seeking a Business Relationship Support Senior Manager in Market Coverage Relationship Support and Services team as part ... the Mountain Midwest, Texas, and Great Lakes Area Employees support our focus on building strong customer ...Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and… more
- Wolters Kluwer (Des Moines, IA)
- …a comprehensive platform built to automate all performance needs. As the **Technology Sales Support Manager ,** you will join a dynamic sales team, and you will ... presales technical support to prospective clients and customers, while ensuring customer satisfaction with minimal supervision. + Act as a technical resource for… more
- Ensono (Des Moines, IA)
- Product Manager , End User Support & Security ServicesRemote - United States106 At Ensono, our **Purpose is to be a relentless ally, disrupting the status quo and ... the role and what you'll be doing:** The Product Manager , End User Support & Security Services...Skills: Effectively conveying ideas and collaborating with teams. + Customer Empathy: Understanding and addressing customer needs.… more
- Jacobs (West Des Moines, IA)
- …tornados across the Midwest, namely Iowa, Kansas, Missouri, and Nebraska, FEMA is seeking support from CCPRS for a new Task Order to aid in recovery efforts under ... your success, invest your technical expertise with us and support FEMA on this new Task Order. We're seeking...experience. * Significant focus and experience in providing excellent customer service, attention to detail and must have excellent… more
- Walgreens (Johnston, IA)
- **Job Description:** Supervises customer service associates and designated hitters. Responsible for managing front end of the store and making recommendations on the ... overall operations of the Pharmacy and Retail Store. Supports Store Manager with the overall operation of the store to achieve company deliverables; Works alternate… more