- Sysco (Ankeny, IA)
- …building relationships with new and existing accounts for CMU and LCC business. The Customer Experience Manager drives success through the leadership of the ... and other individualized factors JOB SUMMARY: This position is part of the Customer Experience service model and resides in the field. The role is responsible… more
- Wilson Language Training (Des Moines, IA)
- Customer Success Manager **Department:** Customer Experience **Location:** Here at Wilson Language Training, we are committed to working together for our ... training is growing and is looking to hire a Customer Success Manager (CSM) to join?our team....health score, expansion opportunities identified, and CNPS + Analyze customer data to improve customer experience… more
- Zoom (Des Moines, IA)
- Sales Operations What you can expect The Sales Operations (Ops) manager supports our Global CX sales organizations. The role is responsible for identifying and ... and developing presentations for internal and external stakeholders. The Sales Operations Manager plays a pivotal role in aligning sales strategies with business… more
- FranklinCovey (Des Moines, IA)
- …+ FranklinCovey client admin or facilitator experience . + Sales or Customer Success Manager experience . Location-specific compensation: California - ... + Basic Qualifications of a Mid-Market Account Client Success Manager - + 3+ years of experience ...others to accomplish significant results for the organization. + Experience in developing and executing customer success… more
- FranklinCovey (Des Moines, IA)
- …experience or certification. + Leadership experience + Sales or Customer Success Manager experience . Location-specific compensation: California - ... learn more, visit franklincovey.com . **Title:** Mid-Market Client Success Manager **Division & Department:** Enterprise Client Success **Status:** Full-Time Exempt… more
- WM (Des Moines, IA)
- … organization to drive consistency in form and content. Provide back-up support to Customer Experience Area Manager and Service Manager . Analyze ... age, national origin, disability, or veteran status. **I. Job Summary** The Customer Experience Operations Analyst has overall responsibility for the Call… more
- Bridgestone Americas (Altoona, IA)
- … experience . + 1 year of service manager or service writer experience . + Problem solving - customer complaints. + Aptitude to manage inventory, ... automotive repair knowledge with your exceptional people skills, you'll manage customer relationships and frequently serve as a liaison between technicians and… more
- Bridgestone Americas (Des Moines, IA)
- … experience + 1 year of service manager or service writer experience + Problem solving - customer complaints + Aptitude to manage inventory, scheduling, ... automotive repair knowledge with your exceptional people skills, you'll manage customer relationships and frequently serve as a liaison between technicians and… more
- Trellix (Des Moines, IA)
- …and cross functional teams to operationalize defined methodologies into an industry-leading customer experience across the CS functions from sales to ... **_Job Title:_** Customer Success Technical Program Manager **About...experiences must include ~4 years of technical operational excellence experience honed within a Customer Success /… more
- HealthEdge Software Inc (Des Moines, IA)
- …Support. The position offers an opportunity to make a significant impact on the customer experience and contribute to the success of thedigital health management ... **Overview** ** Manager , Customer Support** **Position Overview:** The...you bring:** + Bachelor's Degree or5+ years relevant professional experience in Customer Success / Support Operations… more
- Rocket Software (Des Moines, IA)
- …everything we do, and we wake up every day aspiring to deliver a differentiated customer experience unmatched by anyone in the software business and driven by ... in what they're doing!** **Job Description Summary:** The Senior Customer Success Manager is an experienced team...a unique opportunity to leverage the combination of your experience , our core values and customer -focus to… more
- Rocket Software (Des Moines, IA)
- …Summary:** We are looking for a customer centric, motivated and positive Customer Success Manager to join our Customer Success Management team. ... As a Rocket Customer Success Manager , you work cross functionally to engage and optimize...of Rocket products. **Required Qualifications:** + 2+ years of experience in Customer Success, Account Management, Business… more
- Lineage Logistics (Des Moines, IA)
- …Lead a highly capable team of customer care professionals to improve our customer experience via the regional customer care vision and in parallel ... business performance. + Be an advocate for the company's customer experience structure and philosophy to ensure...onboarding activities as needed. + Provide support for Sales Manager for Quarterly Business Reviews (QBRs). + Partner with… more
- Verint Systems, Inc. (Des Moines, IA)
- …core of every global brand. Our mission is to help organizations elevate Customer Experience (CX) and increase workforce productivity by delivering CX ... at www.verint.com . **Overview of Job Function:** The Sr. Customer Success Manager (Sr. CSM) is a... experience + Minimum of 7-10 years of experience in a customer -facing role focused on… more
- System One (Des Moines, IA)
- Technical Customer Service Account Manager Lead **Employment Type:** Contract/Temp **Date Posted:** 9/24/2024 **Location:** Remote **Pay Range:** $40.00 - $55.00 ... qualify for the role, the ideal candidate will have proven experience working in a customer service position, with excellent knowledge of the latest industry… more
- Wells Fargo (West Des Moines, IA)
- …experience , training, military experience , education + 3+ years Management experience **Desired Qualifications:** + Customer Remediation experience + ... role:** Wells Fargo is seeking a Business Execution Senior Manager and will have accountability for Wealth & Investment...Wealth & Investment Management (WIM) Chief Administrative Office (CAO) Customer Remediation. This role will be the point of… more
- Rocket Software (Des Moines, IA)
- …Project Manager + Bachelors degree and Masters or equivalent experience + Current program/project management certification from PMI or equivalent organization, ... truly BELIEVE in what they're doing!** **Job Description Summary:** The Senior Project Manager is a pivotal role responsible for managing the successful delivery of… more
- Lumen (Des Moines, IA)
- …met. + Meet learning, development and personal growth objectives to provide a superior customer experience . + Partner with sales and service delivery to resolve ... a Candidate** **Required:** + Bachelor's Degree or 5+ years of related experience + Customer service, problem solving and analytical skills + Verbal, written and… more
- Mom's Meals (Des Moines, IA)
- Position SummaryThe Customer Care Manager is responsible for the day-to-day operations of a contact center for Mom's Meals. This role will directly manage 6-9 ... + Determine work procedures and lead process improvement initiatives within the Customer Care Department + Study and standardize procedures to improve efficiency +… more
- Sunrun (Des Moines, IA)
- … Experience Manager will utilize their B2B2C expertise to analyze customer experience metrics within our Affiliate network and lead escalation resolution ... is seeking a highly collaborative and proactive Sr. Affiliate Experience Manager to join our Affiliate Partner...+ **Identify and advocate for process improvements to enhance customer experience and reduce escalation incidents.** +… more