- Kinseth Hospitality Companies (Minooka, IL)
- …other department heads to ensure coordination of activities, resolution of guest complaints and improve hotel customer satisfaction. + Answers inquiries pertaining ... to property policies, services, guest complaints, compliments and concerns.... complaints, compliments and concerns. + Develops and maintains guest information files regarding the property, community and surrounding… more
- Thorntons LLC (Joliet, IL)
- … *Human Resource Manager *General Manager *Store Manager *Food Service Manager * Guest Service Representatives Skills *Follows written and ... The Guest Service Representative (GSR) is responsible for delighting Thorntons' Guests with a fast, friendly, fresh, clean, and in-stock shopping experience.… more
- Dunkin (Plainfield, IL)
- …Guest Satisfaction** - Hold guests as highest priority and role model exceptional guest service . Assist Restaurant Manager in promoting an environment ... **ASSISTANT MANAGER ** Assistant Managers support Restaurant Managers in their...to develop a team of dedicated people delivering great guest experiences and profitable top line sales. **Responsibilities Include:**… more
- Thorntons LLC (Joliet, IL)
- …*Perform additional duties as assigned Key Relationships *Region Manager *General Manager * Guest Service Representative *Human Resource Manager ... The Store Manager (SM) is responsible for managing all aspects...all shifts *Train and empower Team Members to de-escalate Guest service issues *Communicates with Team Members… more
- Thorntons LLC (Joliet, IL)
- …*Perform additional duties as assigned Key Relationships *Region Manager *Store Manager * Guest Service Representative *Human Resource Manager ... The General Manager (GM) is responsible for managing all aspects...break requirements *Train and empower Team Members to de-escalate guest service issues *Communicates with Team Members… more
- Rush University Medical Center (Chicago, IL)
- …policies and procedures to ensure high quality service delivery from Guest Relations Associates. * Assist Manager in providing departmental orientation to ... at our Rush benefits page . **Summary:** The Lead Guest Relations Associate **(Supervisor)** assists the Manager ...The position is responsible for supervising GRAs, assisting the Manager with scheduling, handling visitor service issues,… more
- Marriott (Chicago, IL)
- **Additional Information** **Job Number** 24208170 **Job Category** Rooms & Guest Services Operations **Location** Residence Inn Chicago Downtown/Loop, 11 South ... Non-Management **POSITION SUMMARY** Organize, confirm, process, and conduct all guest check-ins/check-outs, room reservations, requests, changes, and cancellations. Secure… more
- TOCA USA (Naperville, IL)
- …& Experience: + High school diploma or equivalent. + Previous customer service , hospitality, or guest relations experience. + Excellent interpersonal and ... for Excellence + Create Awesome Experiences Job Highlights: Reports To: General Manager Location: Naperville, IL Compensation : Competitive hourly pay with internal… more
- Bob's Discount Furniture (Aurora, IL)
- …career minded team players that set the benchmark high for true customer service professionals. Retail Guest Support Associates are responsible for providing ... and efficiently while maintaining a positive mindset. Our Retail Guest Support Associates possess strong customer service ...daily reports according to Company requirements + Assist Retail Guest Support Manager when needed + Assist… more
- ASM Global (Chicago, IL)
- … Guest Experience Ambassador DEPARTMENT: Sales and Event Services REPORTS TO: Guest Experience Manager FLSA STATUS: Part-Time/Non-Exempt Summary Our Guest ... Chicago Fire FC, concerts, and other responsibilities that will enhance the guest experience Essential Duties and Responsibilities + Greet guests upon arrival and… more
- Dunkin (Chicago, IL)
- …culture in the restaurant + Ensure all shifts are appropriately staffed to achieve guest service goals + Maintain safe, secure, and healthy environment by ... to help lead our Dunkin' team! The Assistant Restaurant Manager supports the Restaurant Manager in their...and complete action plans; implement production, productivity, quality and guest service standards + Review guest… more
- Hilton (Chicago, IL)
- …Front Office operations in the hotel's continuing effort to deliver outstanding guest service and financial profitability\. Specifically, you would be ... + Manage all Front Office operations to include, but not limited to, guest service and registration \(check\-in/check\-out\), room inventory and availability, … more
- Dunkin (Chicago, IL)
- …culture in the restaurant + Ensure all shifts are appropriately staffed to achieve guest service goals + Maintain safe, secure, and healthy environment by ... to help lead our Dunkin' team! The Assistant Restaurant Manager supports the Restaurant Manager in their...and complete action plans; implement production, productivity, quality and guest service standards + Review guest… more
- Dunkin (Chicago, IL)
- …culture in the restaurant + Ensure all shifts are appropriately staffed to achieve guest service goals + Maintain safe, secure, and healthy environment by ... We are looking for a Restaurant Manager to help manage our Dunkin' Team! A...and complete action plans; implement production, productivity, quality and guest service standards + Complete audits and… more
- Marriott (Chicago, IL)
- …motivation, empowerment, teamwork, continuous improvement and a passion for providing service . * Understands employee and guest satisfaction results and ... business needs. **Managing and Monitoring Activities that Affect the Guest Experience** * Understands the brand's service ...Assists in performing required annual Quality audit with General Manager (GM) & Regional Director (RD). * Verifies that… more
- Marriott (Chicago, IL)
- …motivation, empowerment, teamwork, continuous improvement and a passion for providing service . * Understands employee and guest satisfaction results and ... business needs. **Managing and Monitoring Activities that Affect the Guest Experience** * Understands the brand's service ...Assists in performing required annual Quality audit with General Manager (GM) & Regional Director (RD). * Verifies that… more
- Marriott (Chicago, IL)
- …marketing, finance and accounting, or related professional area. **Preferred:** * General Manager experience in limited or full- service property. * Ability and ... frequent basis to obtain feedback about their experiences on property; utilizes guest /customer feedback to recognize outstanding employee service performance and… more
- ARAMARK (Chicago, IL)
- **Job Description** Aramark Healthcare+ is seeking a Retail Food Service Manager for University of Chicago Medicine located in Chicago, IL. The Retail Manager ... of their store in line with Aramark?s policies, procedures, and client contract. The Manager coordinates the store?s guest services so that staff members and… more
- Hilton (Chicago, IL)
- …Front Office operations in the hotel's continuing effort to deliver outstanding guest service and financial profitability\. Specifically, you would be ... + Manage all Front Office operations to include, but not limited to, guest service and registration \(check\-in/check\-out\), room inventory and availability, … more
- Argonne National Laboratory (Lemont, IL)
- The IT Service Desk Manager is a technical lead role reporting to the CELS IT Director. This position is responsible for supervising and mentoring a team of 3-5 ... a diverse community of 700+ employees using macOS, Windows, and Linux systems. The manager will lead efforts to mature the Service Desk's operations, applying… more