- ASM Research, An Accenture Federal Services Company (Austin, TX)
- The Quality Assurance (QA) Specialist is responsible for analyzing the efficiency and effectiveness of individual case analysts. The QA Specialist reviews ... in both English and Spanish languages. **Key Responsibilities:** The QA Specialist reviews cases, emails, and recorded telephonic interactions and evaluates them… more
- Molina Healthcare (Austin, TX)
- **Job Description** **Job Summary** Responsible for continuous quality improvements regarding member engagement and member retention. Represents Member issues in ... High School diploma. **REQUIRED EXPERIENCE:** 2 years experience in customer service, consumer advocacy, and/or health care systems. Experience conducting… more
- Akumin (Austin, TX)
- …+ High School Graduate or equivalent. + Previous medical office experience required + Bilingual a plus + Excellent customer service skills + Ability to multi ... will not be considered for this role.** The **Clearance Specialist ** works in a centralized call center and plays...call center and plays an important role in the quality of data entry services provided to our patients… more
- Ally (Austin, TX)
- …providing these programs, you'll help prevent financial losses for Ally and reduce customer liability. As a Workout Team Specialist , you'll navigate a ... a difference while developing your expertise in a dynamic, customer -focused team! Bilingual Spanish required 8AM -...settlement values, and negotiate offers. * Update and validate customer contact information in accordance with quality … more