- Cardinal Health (San Juan, PR)
- …can get life-changing therapies to patients who need them-faster.** **_Responsibilities_** The Customer Service Operations Supervisor will oversee program ... staff performing customer service , enrollment and reimbursement activities, benefit investigations for pharmacy benefit coverage, prior authorization assistance,… more
- Medtronic (San Juan, PR)
- …of a community of experts committed to ensuring quality, affordable healthcare worldwide. The Customer Service Supervisor is responsible for the billing of ... duties may be assigned:** + Supervise and direct the customer service team, ensuring performance and quality...staff + Support web-based ordering or registrations, confer with management regarding customer credits, returns goods for… more
- ASM Global (Hato Rey, PR)
- …using proper customer service skills. + Direct customer service complaints and inquiries to proper manager/ supervisor . + Abide by facility rules, ... desirable. + Or 1-year related experience and/or training + Customer service background preferred Skills and Abilities...Ability to communicate with and take direction from immediate supervisor and facility management . + Possess excellent… more
- Hilton (San Juan, PR)
- …right on the beach\. Ideal Canidate will have at least 1 year of Housekeeping Supervisor and Customer Service experience in a luxury hospitality environment ... famous **Caribe Hilton** is looking for their next **Housekeeping Supervisor ** \. The Caribe Hilton has welcomed guests since...& Spanish + Committed to delivering high levels of customer service + Ability to work under… more
- Toyota (San Juan, PR)
- …in the interview, selection and hiring process to ensure adequate staffing levels. Customer Service Management + Closely monitor established KPIs for ... manner. + Serve as a resource to CERs dealing with complex or difficult customer transactions. Provide direct customer service on elevated, sensitive or… more
- Oriental Bank (San Juan, PR)
- …a role with the responsibility of coaching and mentoring a team of high-quality customer service agents? As an Advisor, Remote Network (Call Center Supervisor ... execution, ensuring service level compliance and excellent customer service . Aligned, and consequently, embracing our...and adapt new technologies to enhance efficiency. + Team Management : Observe and monitor team members daily for aligned… more
- Ryder System (San Juan, PR)
- …Supervises assigned staff to ensure both technical expertise and a high level of customer service are attained. Monitors staff's technical work and develops and ... resolution of all claims is reached, and that a high level of customer service is attained **ADDITIONAL RESPONSIBILITIES** Performs other duties as assigned… more
- SIMOS (San Juan, PR)
- …to ensure hourly associates obtain the daily order volume and deliver the expected customer service . + Supervises and coordinates staff and operations in a ... Overview: In the role of Performance Supervisor , you will be the leader of our...in various areas to ensure daily work volume and service level meets production standards. + Responsible for coaching… more
- ASM Global (Hato Rey, PR)
- …Able to work flexible schedules, including weekends, nights and holidays + Strong customer service orientation + Bilingual - English and Spanish Computer Skills ... has an excellent opening for a Food & Beverage Supervisor (On Call, Part-Time) for the Food & Beverage...attendants, Bartenders and Concession Workers and ensures that ASM service standards meet client's needs. ESSENTIAL DUTIES Include the… more
- Cardinal Health (Guaynabo, PR)
- …+ Bilingual (English and Spanish) Verbal and Written is required + Excellent Customer Service , Analytical and Detail Oriented Skills **What is expected of ... Cardinal Health's customer base + Assist sales personnel with customer relationship management + Assist and collaborate with the sales team to efficiently… more
- Mentor Technical Group (Catano, PR)
- …of assigned utilities operators, installers, and mechanics, guaranteeing reliable, top-quality service during the execution of the following activities that may ... cost-effective way and within the timelines established by the customer . + Exhibit a customer -oriented behavior, by...represent MTG at all levels and places. + Alerts management when problems are identified and make recommendations for… more
- FirstBank PR (San Juan, PR)
- …to continuously improve service delivery. + Recognizes, documents, and alerts the supervisor of trends in customer calls volumes. + Responsible of preventing ... CUSTOMER SERVICE & SALES REPRESENTATIVE FIRSTLINE... CUSTOMER SERVICE & SALES REPRESENTATIVE FIRSTLINE CALL CENTER FIRSTBANK...products knowledge . Team work orientation . Call Center management knowledge . Client service . Sales… more
- FirstBank PR (San Juan, PR)
- …are the ones that ensure we deliver on our promise of excellence in personalized customer service . Our more than 3,100 employees in Puerto Rico, the Virgin ... Islands and Florida share a passion for excellent customer service . We are proud of our...Management - Digital Transformation - Digital Strategy - Customer Experience Strategy - Corporate Transformation EQUAL EMPLOYMENT OPPORTUNITY… more
- Pep Boys (San Juan, PR)
- …payment practices. + Work with the management team to react to customer service issues, customer complaints, and/or business opportunities. + Drives ... the absence of any management , the Assistant Service Manager will act as the primary supervisor...to exercise judgement and to work independently. + Strong customer service skills. + Ability to handle… more
- Cayuse Holdings (San Juan, PR)
- …computer systems, customer support or IT support. + Experience with ServiceNow IT Service Management System. + Customer service experience and strong ... **_LOCATION_** Remote **_SALARY:_** $15.00-$16.00 **_EMPLOYEE TYPE:_** Full-Time Hourly Non-Exempt The Service Desk Agent provides customer service solutions… more
- Fujifilm (San Juan, PR)
- …AER manufacturers with products. + Support of VIP customers as directed by direct supervisor or HCUS- ESD Executive Management . + Work with the Product ... to promote the use of core products within prospective customer accounts, maintain current customer accounts to...regional and national trade shows as requested by direct supervisor or Executive Management . + Adhere to… more
- Walgreens (Caguas, PR)
- …questions to ensure a positive customer experience. Models and shares customer service best practices. + Develops strong relationships with customers by ... in analyzing and seeking to improve pharmacy financials, operational quality and customer service . + Manages Community Outreach Portal and coordinates and,… more
- Cardinal Health (Guaynabo, PR)
- …experience a plus** **Ability to lift containers weighing 70+ pounds** **Strong customer service and communication skills** **Ability to work night shifts, ... efficient and effective coordination of Cardinal Health's pharmacy operations that service acute care hospitals, hospital retail customers, ambulatory care and… more
- Sedgwick (San Juan, PR)
- …of a rapidly growing, industry-leading global company known for its excellence and customer service . + Take advantage of a variety of professional development ... to others within the unit. + Identifies and advises management of trends, problems, and issues as well as...quality review on claims in compliance with audit requirements, service contract requirements, and quality standards. + Acts as… more
- WM (San Juan, PR)
- …promote maximum morale, productivity and efficiency. + Provide timely feedback to direct supervisor regarding service failures, customer complaints or any ... **Job Summary** Ensures delivery of excellent customer service through accurate and fast processing of orders. Provides logistics support for domestic and… more