- HomeSafe Alliance (Juneau, AK)
- … department. **POSITION DESCRIPTION** : + Perform quality review of a subset of contact center customer interactions and/or processes to determine department ... make recommendations for process and quality improvement based on customer feedback and contact center ...program + Family Support: Bright Horizons, child and elder care services + Teladoc Medical Experts, second opinion program… more
- Cardinal Health (Juneau, AK)
- …and pharmacies + Ability to identify, document and submit Adverse Events during customer contact or via received documentation **Qualifications** + Minimum high ... **_What Individualized Care contributes to Cardinal Health_** Delivering an exclusive...specialty pharmaceutical manufacturers have a greater connection to the customer experience and better control of product success. Personalized… more
- Merck (Juneau, AK)
- …customers - knowing when/how to seek and provide additional information. + Within select customer accounts, acts as primary point of contact for customer , ... **Job Description** The Virology Customer Representative is a key member of the...in or within a reasonable commuting distance to workload center . + Overnight travel is expected to be about… more
- CAI (Juneau, AK)
- …**Employment Type** Full time **Worksite Flexibility** Remote **Job Summary** As Customer Service Representative, you will aid our insurance client by providing ... excellent customer service through inbound and outbound calls and other...provide assistance to members and, if needed, refer to Care Coordination for ongoing assistance + Initiate outreach efforts,… more
- CAI (Juneau, AK)
- …for a Customer Service Representative to provide first point of contact for our providers, delivering exceptional support and addressing inquiries related to ... Full time **Worksite Flexibility** Remote **Job Summary** As a Customer Service Representative, you will be our client's first...care . + Work towards meeting and exceeding call center metrics as monitored by DHHS to avoid liquidated… more
- Conviva (Juneau, AK)
- …records system such as Epic, Athena Health, NextGen. + Experience with use of virtual contact center solutions such as 8x8 Virtual Contact Center , ... (1) year of previous experience working in an inbound customer service call center . + High school...and many other opportunities. **About us** About Conviva: Conviva Care Centers provides proactive, preventive care to… more
- Evolent Health (Juneau, AK)
- …High School diploma or equivalent years of work experience- **Required.** + 5 years of Contact Center experience with a minimum of 2 years of Workforce Planning ... and costly health conditions. Working across specialties and primary care , we seek to connect the pieces of fragmented...to support team leaders on our clinical and call center / customer service teams. This collaboration and… more
- Evolent Health (Juneau, AK)
- …people with most complex and costly health conditions. Working across specialties and primary care , we seek to connect the pieces of fragmented health care ... system and ensure people get the same level of care and compassion we would want for our loved...Client Finance, Implementation, Clinical Operations, Medical, Quality, and Call Center Teams) to identify new opportunities, deploy and optimize… more
- Evolent Health (Juneau, AK)
- …people with most complex and costly health conditions. Working across specialties and primary care , we seek to connect the pieces of fragmented health care ... system and ensure people get the same level of care and compassion we would want for our loved...conducting market research to understand the industry landscape and customer needs, validate new opportunities, and define solution differentiators.… more
- Intermountain Health (Juneau, AK)
- …Description:** 1) Leads a team(s) in providing strategic value to assigned customer (s) that include the following: (a) Manages supplier relationships (SRM) between ... (b) Responsible to work with internal key stakeholders to establish strategic customer goals to deliver savings and efficiencies to Intermountain Healthcare. (c)… more
- Evolent Health (Juneau, AK)
- …people with most complex and costly health conditions. Working across specialties and primary care , we seek to connect the pieces of fragmented health care ... system and ensure people get the same level of care and compassion we would want for our loved...conducting market research to understand the industry landscape and customer needs, validate new product opportunities and define differentiators.… more
- Evolent Health (Juneau, AK)
- …people with most complex and costly health conditions. Working across specialties and primary care , we seek to connect the pieces of fragmented health care ... system and ensure people get the same level of care and compassion we would want for our loved...+ Synthesize complex analyses into succinct presentations. + Lead customer interactions fostering expertise and cooperation. + Extract, manage,… more
- Evolent Health (Juneau, AK)
- …people with most complex and costly health conditions. Working across specialties and primary care , we seek to connect the pieces of fragmented health care ... system and ensure people get the same level of care and compassion we would want for our loved...to assist with all types of audits including Interrater, Customer , Clinical quality, and/or confirmation of process changes. +… more
- Ford Motor Company (Juneau, AK)
- …**Even better, you may have ** + Bachelor's Degree + Sales / service customer contact experience / fleet preferred + Prior experience in calling Dealerships ... moves? Ford Pro is a global business within Ford committed to commercial customer productivity. Ford Pro delivers a work-ready suite of vehicles, software, and… more
- Evolent Health (Juneau, AK)
- …people with most complex and costly health conditions. Working across specialties and primary care , we seek to connect the pieces of fragmented health care ... system and ensure people get the same level of care and compassion we would want for our loved...problems. **Collaboration Opportunities** : Your role works closely with customer strategy and growth teams to develop analytical insights… more
- Evolent Health (Juneau, AK)
- …people with most complex and costly health conditions. Working across specialties and primary care , we seek to connect the pieces of fragmented health care ... system and ensure people get the same level of care and compassion we would want for our loved...staff users, driving the vision for our product with customer . Collaborating with the Clinical team and across various… more
- H&R Block (Juneau, AK)
- …year. Joining us as a **Team Leader** , you'll provide leadership to a customer -centric team of associates and accelerate their seasonal tax business by managing a ... building a Connected Culture - one in which trust, care , and connections are how we work together as...tax office associate positions + Serve as point of contact for onsite escalated client service concerns + Ensure… more
- Humana (Juneau, AK)
- …business needs and develop architectural solutions and blueprints for the customer experience center platform. + **Support Solutions Architects:** Identify ... to develop innovative solutions that drive business value and enhance customer experiences. **Primary Responsibilities:** + **Collaborate with Product Managers and… more
- Hilton (Juneau, AK)
- …in\-house Commercial Services team that propels Hilton's sales, revenue management, call center , and analytics functions\! As a Senior Manager, Project and Change ... + Seek new ways to improve activities that produce a benefit to the customer \(external or internal\)\. **How you will collaborate with others:** + Coordinate with… more
- IMSolutions, LLC (Juneau, AK)
- …education, experience, skillset, and/or location. + Outstanding medical, dental, vision, Tri- Care Supplement, HSA, FSA, insurance (STD, LTD, life, AD&D, voluntary ... clients, each other, and our communities is at the center of everything we do. We understand, comprehend, and...with our clients to drive our unparalleled solutions and customer experience. **Equal Employment Opportunity** IMS is an equal… more