- Cardinal Health (Juneau, AK)
- …can get life-changing therapies to patients who need them-faster.** **_Responsibilities_** The Customer Service Operations Supervisor will oversee program ... staff performing customer service , enrollment and reimbursement activities, benefit investigations for pharmacy benefit coverage, prior authorization assistance,… more
- Cardinal Health (Juneau, AK)
- …can get life-changing therapies to patients who need them-faster.** **Job Summary** The Supervisor , Customer Service Management directly supervises staff ... customer service and long-term retention of customers. **Responsibilities** The Supervisor , Customer Service Management leads program staff… more
- ASM Research, An Accenture Federal Services Company (Juneau, AK)
- … Service Level Agreements (SLAs). + Supervises and monitors day-to-day activities of Customer Service Support Services to ensure all matters adhere to the ... Level Agreements (SLAs). + Develops and maintains advanced customer service knowledge and skills. Aids in...made toward set goals. + Communicates and collaborates with management effectively to provide and analyze metrics and reports.… more
- Highmark Health (Juneau, AK)
- … supervisor provides essential quality reports, advice and improvement recommendations to management along all service lines. Identifies work flow issues and ... the Coding Manager within the Coding Department. Assists in the management of daily operational processes, including: optimization of work assignments, timekeeping… more
- Ryder System (Juneau, AK)
- …Supervises assigned staff to ensure both technical expertise and a high level of customer service are attained. Monitors staff's technical work and develops and ... resolution of all claims is reached, and that a high level of customer service is attained **ADDITIONAL RESPONSIBILITIES** Performs other duties as assigned… more
- Cardinal Health (Juneau, AK)
- …can get life-changing therapies to patients who need them-faster.** **_Responsibilities_** The Customer Service Operations Supervisor leads program staff ... performing actions including customer service , enrollment /reimbursement activities, benefit investigations for product benefit coverage, prior authorization… more
- Cayuse Holdings (Juneau, AK)
- …computer systems, customer support or IT support. + Experience with ServiceNow IT Service Management System. + Customer service experience and strong ... **_LOCATION_** Remote **_SALARY:_** $15.00-$16.00 **_EMPLOYEE TYPE:_** Full-Time Hourly Non-Exempt The Service Desk Agent provides customer service solutions… more
- Fujifilm (Juneau, AK)
- …AER manufacturers with products. + Support of VIP customers as directed by direct supervisor or HCUS- ESD Executive Management . + Work with the Product ... to promote the use of core products within prospective customer accounts, maintain current customer accounts to...regional and national trade shows as requested by direct supervisor or Executive Management . + Adhere to… more
- Intermountain Health (Juneau, AK)
- …helps successfully manage the comprehensive care of patients. This position provides customer service , proactive outreach to patients, and administrative support ... liaison between the patient and the clinics by providing high levels of customer service and resolving outstanding issues/concerns. Supports patients to access… more
- Coinbase (Juneau, AK)
- …their teams by supporting individual and team goals and ensuring best in class customer service experiences through the team. Supervisors also identify broader ... transaction monitoring, to include preparation and filing of Suspicious Activity Reports (SAR). The supervisor sets a culture of ownership and customer focus on… more
- Sedgwick (Juneau, AK)
- …of a rapidly growing, industry-leading global company known for its excellence and customer service . + Take advantage of a variety of professional development ... to others within the unit. + Identifies and advises management of trends, problems, and issues as well as...quality review on claims in compliance with audit requirements, service contract requirements, and quality standards. + Acts as… more
- WM (Juneau, AK)
- …promote maximum morale, productivity and efficiency. + Provide timely feedback to direct supervisor regarding service failures, customer complaints or any ... **Job Summary** Ensures delivery of excellent customer service through accurate and fast processing of orders. Provides logistics support for domestic and… more
- Vontier (Juneau, AK)
- … Service Contractors and Service Managers + Commercial Account Managers + Customer Service Agents + Service and Field Engineers **External** + ... customer experience. As a key member of the service operations team, you will spend most of your...This position will interface with the following: **Internal** + Supervisor , Technical Support + Gasboy Service Manager… more
- Travelers Insurance Company (Juneau, AK)
- …jurisdictions, in accordance with Best Practices. Provide quality claim handling and superior customer service on assigned claims, while engaging in indemnity & ... expense management . Promptly manage claims by completing essential functions including...exposure is greater than $2 million. + Provide quality customer service and ensure file quality timely… more
- Cardinal Health (Juneau, AK)
- …that all policies and procedures related to providing consistent, supervisor customer /patient care are adhered to, and service & production goals are ... **_What Customer Service Operations contributes to Cardinal...service and production goals are met. + Assists management in monitoring associates' goals and objectives daily; motivates… more
- Pearson (Juneau, AK)
- …+ **Required** + Bachelor's degree. + Excellent internal and external customer service skills. + Excellent communication interpersonal skills (including ... phone skills for distributed projects and customer /program team meetings). + Excellent writing skills, including the ability to write accurate and effective scorer… more
- Bausch + Lomb (Juneau, AK)
- …-focused **Product Specialist II** to join our Specialty Vision Products team, reporting to the Supervisor , Customer Service . In this role, you will serve as ... Acts as a liaison between eye care professionals and Customer Service and handles incoming order entry...Participates in business-related projects and activities upon request of management . **Qualifications** We are seeking a candidate with: +… more
- Sedgwick (Juneau, AK)
- …part of a rapidly growing, industry-leading global company known for its excellence and customer service . **ARE YOU AN IDEAL CANDIDATE?** Do you have experience ... and claims coding is correct. + Refers cases as appropriate to supervisor and management . **ADDITIONAL FUNCTIONS and RESPONSIBILITIES** + Performs other… more
- Sedgwick (Juneau, AK)
- …of a rapidly growing, industry-leading global company known for its excellence and customer service . + Access diverse and comprehensive benefits to take care ... and claims coding is correct. + Refers cases as appropriate to supervisor and management . **ADDITIONAL FUNCTIONS and RESPONSIBILITIES** + Performs other… more
- Veterans Affairs, Veterans Health Administration (Juneau, AK)
- …involved in the delivery of patient care and incorporating acceptable, established customer service standards into practice. Knowledge and skill sufficient to ... serve as a Licensed Practical Nurse with the Nursing Service Line for the Anchorage VA Medical Center with...of absences and low staffing as indicated by their supervisor / management . Work Conditions: A Licensed Practical Nurse… more