- GovCIO (Honolulu, HI)
- …Submit a referral to this job (https://careers-govcio.icims.com/jobs/5405/ help - desk - technical - support ... **Overview** GovCIO is currently hiring for a Help Desk to support ...changes to procedures. Consults with support teams, help desks, customers and other technical staff… more
- General Dynamics Information Technology (Pearl Harbor, HI)
- …+ Polygraph **Public Trust/Other Required:** None **Job Family:** SCA **Skills:** Help Desk Support ,Information Technology (IT) Systems,Troubleshooting ... of related experience **US Citizenship Required:** Yes **Job Description:** ** Help Desk Support Service Specialist...user problems. + Maintains currency and high level of technical skill in field of expertise. + Escalates morecomplex… more
- GovCIO (Honolulu, HI)
- **Overview** GovCIO is seeking a Help Desk Analyst to support the Identity and Access Management (IAM) Program with the Department of Veterans Affairs (VA). ... IAM Operations and Maintenance team by providing Tier 3 Help Desk and troubleshooting support ...substituted for education + Bachelor's degree in business or technical discipline + Competency in MS Word, MS Excel,… more
- NANA Regional Corporation (Honolulu, HI)
- …and Outlook). + At least 2 years of experience in service desk or help desk support with basic troubleshooting skills in hardware, software, and network ... ASE is looking for a Help Desk Technician to work in...a key Command and Control, Communications and Cyber (C4) technical focal point. This role involves providing Tier 1… more
- TEKsystems (Honolulu, HI)
- … Technician to join the team for a great long term opportunity! Job Description: + Help desk /over the phone support involved, in which the technician will ... An IT Support & Consulting firm in Honolulu is hiring...end-user training as needed. Qualifications: + 2-3+ years of Help Desk Technician or relevant experience required… more
- Lumen (Honolulu, HI)
- …as we digitally connect the world and shape the future. **The Role** The Operations Technical Support 1 (Service Desk Analyst) is responsible for providing ... Tier 1 IT Service Desk Support in a customer focused, team...in a timely manner. + Maintain/enhance relationships with other support organizations (internal and external) to help … more
- TEKsystems (Honolulu, HI)
- We are looking for a technical support representative for a banking client. The candidate will provide quality telephone/chat customer service and support ... Responsible for assisting callers by providing general information & technical support related to the following categories...+ 1-2 years of customer service experience in retail, help desk role, retail, etc. + Customer… more
- SAIC (Honolulu, HI)
- **Description** SAIC is hiring for a ** Technical Helpdesk** to support the **US Army's Army Enterprise Service Desk (AESD)** team in **Honolulu, HI** to ... and answers queries by telephone or self-service ticket in support of customer computer hardware, software, network, system/application access,...Clearance; Interim Secret required prior to start, SAIC will help to obtain + Must be a current US… more
- SOS International LLC (Pearl Harbor, HI)
- …operation. + Perform network troubleshooting and resolve connectivity issues + Provide technical support to end-users for hardware, software, and network issues. ... + Respond to and resolve help desk tickets in a timely manner....support 24/7 operations. + Prior experience using Service Desk software (eg, Jira, Remedy, ServiceNow) + Familiarity of… more
- Cengage Group (Honolulu, HI)
- …reported customer technical issues efficiently, cross-collaborating with sales and technical support to provide updates to internal partners and customers, ... Management, Strategic Account Management and Account Executives, you will help to support the sales process. The...accomplishment desired; At least two years of successful sales, technical support , customer service, or proven experience… more
- KBR (Kaneohe, HI)
- …and implementation of process changes to improve support to the customer. + Provide help desk support to the entire Team to include subcontractors as ... mobilizations and demobilizations, as well as full life cycle support . + Resolve, or work with technical ...and perspectives bring enhanced value to our teams and help us develop solutions for the most challenging problems.… more
- GovCIO (Honolulu, HI)
- …is currently hiring for a Service Desk Analyst/SharePoint Administrator to support the US Courts. **Responsibilities** Provides technical support for ... cables, and connectors. Provides personal computer, hardware, and software support . Installs, services, and repairs personal computers and installs...can't do it alone. We need great people to help us do great things - for our customers,… more
- Stantec (Honolulu, HI)
- …Stantec initiatives and interest groups, and participation in industry associations. + Technical Support for Regional Business Development Activities: Provide ... spirit, and a vision for growth. Every day, we help communities improve, reuse, and protect this precious resource...technical support to Regional Growth Leaders and Regional Sector Leaders… more
- TEKsystems (Honolulu, HI)
- Job Description: 1. Application Support / Help Desk Experience 2. Problem-Solving/Analytical Skills 3. Retail/Core Banking Experience This will be part of a ... Details: * Minimum 2 years of experience in Application Support , Help Desk Tier 3...them step-by-step solutions to resolve their issues * Provide technical assistance and support for incoming queries… more
- SOS International LLC (Pearl Harbor, HI)
- …(eg, Change Management, Configuration Management, Capacity Planning) + Experience using Help Desk software (eg, Jira, Remedy, ServiceNow). **Work Environment** ... its 5,000+ customers throughout the Pacific theater. Our team solves challenging technical problems that enable our customers to realize critical and time sensitive… more
- SOS International LLC (Pearl Harbor, HI)
- …practices (eg, Change Management, Configuration Management, Capacity Planning) + Prior Help Desk /software experience (eg, Jira, Remedy, ServiceNow). **Work ... its 5,000+ customers throughout the Pacific theater. Our team solves challenging technical problems that enable our customer to realize critical and time sensitive… more
- NTT America Solutions, Inc. (Honolulu, HI)
- …queues and provides support to clients where the ticket is highly technical or sophisticated in nature. + Works independently, with general direction from the ... breaching service level agreement (SLA) and focuses on forth-line support for escalated incidents and requests with a high...in unique and complex client environments. + Coaches Service Desk , Operations Centre, and L3 teams offering technical… more
- WSP USA (Honolulu, HI)
- This Opportunity Provides subject matter technical environmental planning support and leadership to minimize the environmental impacts of commercial, industrial, ... Species Act, Clean Water Act permitting, CEQA, NEPA, etc.). + Ensure technical reports and presentations explain research, findings, and recommendations to plan,… more
- Fujifilm (Honolulu, HI)
- …timely and accurate technical documentation to MI Upgrade teams. + Provide technical support to customer base via telephone and on-site visits when ... general instructions on new assignments. Offers mentorship to new incumbents on technical and product knowledge and department operating procedures. To meet the… more
- TekSynap (Honolulu, HI)
- …III AND** **Computing Environiment Certification** **Clearance:** TOP SECRET Cyber Security Auditor Help Desk Support Specialist Network Engineer Network ... Program Manager PKI Lead Cyber Security Lead Service Delivery Manager Technical Advisor/Director System of Systems Engineer **CSfC -** **Locations:** Schofield… more