• Call Center Agent

    Mass Markets (Wichita, KS)
    POSITION OVERVIEW CALL CENTER AGENT ( EVENINGS ) We are looking for call center agents to support inbound and outbound customer service and sales ... variety of clients. In this role, you will work evening hours handling inbound inquiries, make outbound calls to...Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC… more
    Mass Markets (10/06/24)
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  • Technical Support Agent (Hiring…

    Mass Markets (Wichita, KS)
    …Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, ... entry-level position that offers on-the-job paid training. While prior contact center experience isn't required, experience in customer service, tech support, inside… more
    Mass Markets (10/16/24)
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  • Full-Time Customer Care Agent

    Mass Markets (Wichita, KS)
    …Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, ... outbound contacts in a courteous, timely, and professional manner + Ensure first call resolution through problems solving and effective call handling + Research… more
    Mass Markets (10/22/24)
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  • Call Center Director

    Mass Markets (Wichita, KS)
    …+ Manage metrics, performance criteria, policies and procedures to continuously improve call center productivity + Directs sales forecasting activities and sets ... sales through the actions of others + Understanding of call center tools and technology used to...+ Possess effective conflict resolution skills (both customer and agent conflict) + Possess time management, planning, organizational and… more
    Mass Markets (11/12/24)
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  • Director of Operations

    Mass Markets (Wichita, KS)
    …+ Manage metrics, performance criteria, policies and procedures to continuously improve call center productivity + Directs sales forecasting activities and sets ... sales through the actions of others + Understanding of call center tools and technology used to...+ Possess effective conflict resolution skills (both customer and agent conflict) + Possess time management, planning, organizational and… more
    Mass Markets (10/25/24)
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  • Human Resources Business Partner III

    Mass Markets (Wichita, KS)
    …speakers, friendly, creative, highly reliable, and possess a strong work ethic. Experience in call center operations or client services is preferred. This is a ... Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO,… more
    Mass Markets (10/30/24)
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