- Wolters Kluwer (Wichita, KS)
- …8 days a month in the office (see locations listed on the posting) **OVERVIEW** The Customer Success Engagement Manager plays a high-impact role in ... needs + Win support for process and performance improvement plans related to customer success , product development, and service improvements based on strategic… more
- Oracle (Topeka, KS)
- **Job Description** The Oracle Health Customer Success Manager is responsible for overseeing an assigned portfolio of Oracle Health customer accounts ... customer satisfaction, service level attainment and incremental revenue growth. The Customer Success Manager oversees customer experience through… more
- ISC2 (Topeka, KS)
- …and connectedness that empowers all of our successes. Learn more. **Position Summary** The Customer Success Account Manager is responsible for driving ... in related field preferred, or equivalent work experience + 5+ years in Customer Success , Account Management, Training Delivery Coordination, or similar role… more
- Oracle (Topeka, KS)
- …learning activities and gain exposure to areas of the business that are foundational to customer success and service, + Work with a team of TAM professionals to ... management skills in a team setting, + Gain exposure to the portfolio of Customer Success Services offerings and understand the key components to the successful… more
- iCIMS (Topeka, KS)
- **Job Overview** The Technical Success Manager (TSM) plays a critical role in ensuring customers achieve measurable success with the iCIMS Talent Cloud and ... on customer accounts. + Maintain accurate activity tracking in CRM and customer success platforms to ensure visibility across Customer Success… more
- SHI (Topeka, KS)
- …experience, realize their return on investment, and are satisfied with their marketing engagement . The success manager will collaborate cross-functionally to ... of our top partners to the partner brand pages. The Partner Marketing Success Manager is responsible for maximizing partner value and delivering measurable… more
- PagerDuty (Topeka, KS)
- …+ Instill operational rigor and consistency, as appropriate, to define and refine success manager engagement strategies, account management, and programs at ... in a flexible, award-winning workplace. As our **Regional Vice President, North America Customer Success ,** you will be reporting to the Chief Customer… more
- National Express (Overland Park, KS)
- …term success with the organization. + Evaluates effectiveness of engagement and retention programs and drives ongoing process improvement. + Builds relationships ... the highest level of transportation safety, quality transportation, outstanding customer service and positive employee relations. Our corporate headquarters, located… more
- Oracle (Topeka, KS)
- …2-3 days each week** + **Travel is approximately 25%** **Role Overview:** The Customer Success (CS) Presales team (Consulting) is responsible for assisting the ... Revenue (ARR) while setting the groundwork for successful implementation projects by the Customer Success (CS) Delivery organization. Our Customer Success… more
- Capital One (Topeka, KS)
- …with self-service access to relevant security, privacy, and compliance information. + Customer Engagement : Act as a trusted technical and security advisor, ... Senior Manager , Customer Trust & Field Security...challenges. You will drive transparency, thought leadership, and strategic engagement , ensuring our security posture aligns with industry best… more
- Cornerstone onDemand (Wichita, KS)
- **About the Role:** As a Senior Customer Support Manager , you will lead a high-performing team responsible for delivering "white-glove," proactive support ... customer support tools and data analysis to drive strategic initiatives and ensure customer satisfaction, retention, and success . **In this role you will ** +… more
- Mass Markets (Wichita, KS)
- …industry-leading organization. We are seeking a highly skilled and motivated Call Center Customer Service Manager to lead a team of supervisors and drive ... and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS)… more
- Concentrix (Topeka, KS)
- …+ Conduct Service Hub customer training sessions. + Coordinate Copilot workshops with Customer Success Account Managers (CSAM) and Customer Success ... + Conduct Service Hub customer training sessions. + Coordinate Copilot workshops with Customer Success Account Managers (CSAM) and Customer Success … more
- Wolters Kluwer (Wichita, KS)
- …guides, battlecards, objection handling, and training sessions to drive sales confidence and success Customer Engagement & Thought Leadership + Cultivate ... -focused Senior Product Manager to drive the product strategy, roadmap, delivery, customer experience and market success of our Tax Solutions portfolio. The… more
- Deloitte (Wichita, KS)
- …way, at the right time. + High levels of continuous customer and user engagement . Conclusion The Product Manager plays a crucial role in ensuring the ... that align with high value business needs. The Product Manager is accountable for the product's success ,...and leadership. + Customer -Centricity: Deep understanding of customer needs and engagement patterns, driving teams… more
- AssistRx (Overland Park, KS)
- …outcomes for the patients and brands we serve. We are seeking a strategic, customer -centric, and execution-focused Product Manager to lead the evolution of our ... Benefits Verification, Copay Support, specialty pharmacy integrations, and digital engagement tools-empowers patients to start and stay on therapy faster.… more
- Ralliant (Topeka, KS)
- … intimacy, eliminating fractured customer interactions, and creating a unified, customer -focused engagement model. The SAM anticipates customer needs, ... **Job Title: Strategic Account Manager (SAM)** **Reports To:** Vice President, Commercial Operations...planning. + Shape requirements and influence specifications during early engagement . + Lead customer Q&A, pricing discussions,… more
- Navient (Topeka, KS)
- …the customer journey and executing lifecycle campaigns that drive deeper engagement , retention, and customer lifetime value across Earnest products. + You ... below, and let's build something great together! **The Senior Lifecycle Marketing Manager position will report to the Director of Performance Marketing.** **As the… more
- Cengage Group (Wichita, KS)
- …Ability to monitor and evaluate operational data. **Preferred:** + Professional business-to-business/ customer success experience (3 years strongly desired) + ... achieve their dreams through education. **Our culture values diversity, engagement , and discovery** Our business is driven by our...+ Driven to succeed and yearning to make impact; customer success obsession mentality. Cengage Group is… more
- Oracle (Topeka, KS)
- …efficiently meet stated desired outcomes. Experience tracking KPIs and program success metrics. + ** Customer and/or Consulting Partner Relationship Management:** ... triage, and mitigate issues to be resolved (may include Marketplace submissions, engagement in SOAK testing, customer /partner AI adoption, and Redwood migration)… more