- Terracon (Olathe, KS)
- …**Preferred Certification:** + A+ certification **Exemption:** Non-exempt **Requisition ID:** 34161BR **Posting Title:** IT Service Desk Support Staff I ... to telephone calls, emails, and chat sent to the IT Service Desk system as...emails, and chat sent to the IT Service Desk system as the first level...a more senior IT Service Desk level or tier 2 support . +… more
- ASM Research, An Accenture Federal Services Company (Topeka, KS)
- … IT , Business Administration, or related field + 8+ years of experience in service desk or IT support operations + Minimum 3-4 years of service ... Responsible leading weekend service desk operations, overseeing IT...and quality standards + Provide technical guidance and troubleshooting support + Conduct service desk … more
- ASM Research, An Accenture Federal Services Company (Topeka, KS)
- … IT , Business Administration, or related field + 8+ years of experience in service desk or IT support operations + Minimum 3-4 years of service ... managing the overall operations, performance, and continuous improvement of the CASTLE-NET IT Service Desk . This role provides leadership and direction to … more
- GovCIO (Topeka, KS)
- …as CompTIA A+, Network+, Security+, Apple Certified Support Professional (ACSP), Google IT Support , or Help Desk Institute (HDI) Certification. + ... **Overview** GovCIO is seeking an Associate Service Desk Technician - Tier I...Knowledge of medical terminology or prior experience in healthcare IT support . + Prior military service… more
- CAI (Topeka, KS)
- …Italian speaking users in an efficient and accurate manner. This position will provide Service Desk support to our customers applying technical knowledge and ... bilingual customer service -oriented **Bilingual Service Desk Analyst** to provide Level 1 technical support...You'll Do** + Provide General IT end-user support + Utilize excellent customer service skills… more
- Cayuse Holdings (Topeka, KS)
- …customer support or IT support . + Experience with ServiceNow IT Service Management System. + Customer service experience and strong focus on ... **Overview** **_JOB TITLE:_** Service Desk Agent **_CAYUSE COMPANY:_** Cayuse...and Apple suite of applications. + Administration of ServiceNow IT Service Management System (for example … more
- Compass Minerals America Inc. (Overland Park, KS)
- …The Service Desk Admin I will have a background in IT Service Management (ITSM), advanced troubleshooting skills for hardware and software issues, and ... responsibilities at any time.)_ + Provide Tier 2 level service desk technical support for...may substitute for degree requirement) + 0-2 years of IT service experience required **Physical Requirements** The… more
- GovCIO (Topeka, KS)
- …compliance with established policies/procedures. + Provide supplemental hands-on desk -side support when required. + Meet contractual Service Level Agreements ... **Overview** GovCIO is currently hiring for a Service Desk Administrator with an active...**Qualifications** + High School with 3 - 6 years IT support (or commensurate experience) + Active… more
- ASM Research, An Accenture Federal Services Company (Topeka, KS)
- …and wellness coaching; housing assistance; legal service referrals; single service member services; lodging; military benefits; relationship support ; skill ... resolving support requests while meeting customer satisfaction and continuous service delivery demands. **Job Responsibilities** + Assists users with logged … more
- IT Concepts (Wichita, KS)
- …user satisfaction. + Assist in delivering both remote and desk -side technical support , responding to IT support tickets, and performing diagnostic and ... achieve extraordinary milestones. Kentro is hiring an experienced Customer Service Engineer to support our VA-ESOM- End...substituted for education. + 2+ years of experience in IT Technical Support , Help Desk … more
- TekSynap (KS)
- …determine optimal solutions. + Prepares business cases and implementation plans for IT service improvements. + Ensures rigorous application of information ... network systems. + Performs analysis of user requirements and IT processes to enhance efficiency and service ...in a timely manner. **Overview** We are seeking an IT Support Specialist to join our team.… more
- ASM Research, An Accenture Federal Services Company (Topeka, KS)
- The Field Office Support Lead (End User Service Lead - Field Support Manager) provides senior-level end-user technical support and leadership for ... CASTLE-NET program field offices. This role supervises field support operations, ensures high-quality service delivery, manages field technician teams, and… more
- Mass Markets (Wichita, KS)
- …are highly motivated and dedicated and should possess the below qualities: + Desktop Support or IT Help Desk experience + Proficiency researching and ... questions and a brief pre-employment test. - POSITION RESPONSIBILITIES WHAT DOES AN IT DESKTOP SUPPORT DO? This position provides basic technical on-site and… more
- Mass Markets (Wichita, KS)
- …REPRESENTATIVE (FULL-TIME) We are looking for customer service representatives to support inbound customer service , help desk , and back-office processing ... WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? This position supports customer service , technical support , and customer sales interactions. This role requires you… more
- Mass Markets (Wichita, KS)
- … JOB OPENINGS We are looking for customer service representatives to support inbound customer service , help desk , and back-office processing for ... WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? This position supports customer service , technical support , and customer sales interactions. This role requires you… more
- GovCIO (Topeka, KS)
- **Overview** GovCIO is currently hiring for a Connected Device Support & Reconciliation Support Technician to ssupport our VA Customer. This position will be ... within the United States. **Responsibilities** **The Connected Device & Reconciliation Support Representative is responsible for supporting Veterans in accessing and… more
- Mass Markets (Wichita, KS)
- …globally expanding, industry-leading organization. We are hiringlicensed insurance customer serviceagents to support inbound customer service , help desk , and ... customers Preferred (Not Required) + One (1) year of experience in customer service , technical support , inside sales, back-office, chat, or administrative … more
- Mass Markets (Wichita, KS)
- …Preferred (Not Required) + 1+ year in customer service , call center, help desk , technical support , inside sales, or back-office roles + Prior experience with ... WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? This position supports customer service , technical support , and customer sales interactions. It requires you to… more
- Mass Markets (Wichita, KS)
- …helping others? We're looking for Customer Service Agents to provide inbound support across customer service , help desk , technical assistance, and ... to build rapport. Preferred (Not Required) + 1+ year of experience in customer service , tech support , inside sales, back-office, chat, or administrative roles. +… more
- Mass Markets (Wichita, KS)
- …PUBLIC SECTOR CLIENTS We are looking for Customer Service Representatives to support inbound customer service , help desk , and back-office processing ... representatives for commercial and public sector support positions. In this role, you will handle inbound...on the job. POSITION RESPONSIBILITIES WHAT DOES A CUSTOMER SERVICE REPRESENTATIVE DO EVERY DAY? In this role, you… more