- Terracon (Olathe, KS)
- …**Preferred Certification:** + A+ certification **Exemption:** Non-exempt **Requisition ID:** 29587BR **Posting Title:** IT Service Desk Support Staff I ... to telephone calls, emails, and chat sent to the IT Service Desk system as...emails, and chat sent to the IT Service Desk system as the first level...a more senior IT Service Desk level or tier 2 support . +… more
- GovCIO (Topeka, KS)
- …+ Create reports from gathered and logged metrics for content requests, Customer Service support , and/or web analytics. + Manage and track the suspended-user ... support of Veteran Affairs. + Resolution of help desk tickets received from the end users. + Interacting...work with cross-functional teams, including project managers, developers, and IT staff + Dependability for providing support … more
- GovCIO (Topeka, KS)
- …+ Bachelor's with 8+ years (or commensurate experience) + 8+ years leading help desk and service desk teams. Required Skills and Experience + ... Desk Manager will manage and lead the help desk teams and coordinates complex IT projects...plans project lifecycle deployment. + Supervises professional and technical support personnel performing in their regular disciplines. + Schedules… more
- Sierra Nevada Corporation (Wichita, KS)
- …request; promptly enter/prioritizes/track/monitor/update and follow-up/ close all tickets received via the IT Service Desk tracking system, telephone calls ... This hands-on technical position will diagnose, resolve, and respond to local IT incidents and service requests. Support will take place in a primarily MS… more
- POET (Wichita, KS)
- …REQUIREMENTS: WHAT YOU NEED TO BRING + 2+ years professional experience in an IT Support or Customer Service role OR working toward/attained associate's ... products in the world. JOB SUMMARY Are you an IT and Customer Service Guru? Do you...better way, then you sound like us! As anIT Support Specialist, you will have the opportunity to … more
- IT Concepts (Wichita, KS)
- …user satisfaction. + Assist in delivering both remote and desk -side technical support , responding to IT support tickets, and performing diagnostic and ... Concepts, Inc. (ITC) is seeking an experienced Customer Service Engineer (System Administrator) to support our...VA is responsible for providing comprehensive onsite and remote support to IT customers across all VA… more
- Newell Brands (Topeka, KS)
- …scenarios and complete testing for new functionality + Manage and prioritize service desk tickets to meet individual deadlines + Support Global IT team ... for Winning, Ownership & Leadership. SUMMARY OF POSITION: The Manager, IT SAP Treasury will support the configuration, testing, and on-going support for… more
- Enterprise Bank & Trust (Olathe, KS)
- …all markets utilizing remote and in person assistance. + Works with vendors and the IT team to resolve problems and support other projects. + Researches, updates ... and documents technical processes and procedures in IT Knowledgebase. + Manages and tracks Help ...diploma or GED or equivalent + 1-3 years customer service , banking, or technical support experience preferred… more
- Mass Markets (Wichita, KS)
- …requirements of this position include but are not limited to the following: + Desktop Support or IT Help Desk experience + Proficiency researching and ... POSITION OVERVIEW IT DESKTOP SUPPORT We are a...and oral communication skills + Excellent interpersonal and customer service skills + Excellent work ethic and dedication +… more
- ManTech (Coffeyville, KS)
- …The ideal candidate will have a strong background in managing, maturing, and modernizing IT service delivery, with a focus on continuous improvement and customer ... are in place to deliver consistent, efficient, and effective services. + Lead large-scale IT service delivery with an emphasis on best practices to transition to… more
- Mass Markets (Wichita, KS)
- …trusted partner in the industry. We are looking for customer service agents to support inbound customer service , help desk , technical support , and ... WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? This position supports customer service , technical support , and customer sales interactions. It requires you to… more
- Mass Markets (Wichita, KS)
- …REPRESENTATIVE (PART-TIME) We are looking for customer service representatives to support inbound customer service , help desk , and back-office processing ... WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? This position supports customer service , technical support , and customer sales interactions. This role requires you… more
- Mass Markets (Wichita, KS)
- …PUBLIC SECTOR CLIENTS We are looking for Customer Service Representatives to support inbound customer service , help desk , and back-office processing ... SALARY $11.00 - $14.00 / hour POSITION RESPONSIBILITIES WHAT IS A TECHNICAL SUPPORT REPRESENTATIVE? Handling inbound customer service calls will be your primary… more
- Mass Markets (Wichita, KS)
- …We are looking for customer service agents in the Wichita, KS area to support inbound customer service , help desk , technical support , and back-office ... WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? This position supports customer service , technical support , and customer sales interactions. It requires you to… more
- Mass Markets (Wichita, KS)
- … JOB OPENINGS We are looking for customer service representatives to support inbound customer service , help desk , and back-office processing for ... WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? This position supports customer service , technical support , and customer sales interactions. This role requires you… more
- Mass Markets (Wichita, KS)
- …SERVICE AGENT We are hiring insurance customer service agents to support inbound customer service , help desk , and back-office processing ... customers Preferred (Not Required) + One (1) year of experience in customer service , technical support , inside sales, back-office, chat, or administrative … more
- Moss Adams LLP (Kansas City, KS)
- **Applications Support Engineer** **Description** At Moss Adams, we champion authenticity. For us, that means fostering a culture of talented people who care-about ... solving complex and interesting business challenges. **Introduction to the team** Application Support Engineers at Moss Adams are responsible for the highest level… more
- Public Consulting Group (Topeka, KS)
- …of K-12 clients. **_Job Description_** **Overall Responsibilities:** This role serves as a support desk agent for a suite of K-12 education software products ... public sector. To learn more, visit www.publicconsultinggroup.com . Chat Support - Customer Service Operations Analyst for...in a SaaS support or similar application support environment. (General IT experience or customer… more
- SKC Communication Products LLC (KS)
- …Preferred Qualifications 1. Great communication skills + Excellent organizational skills + IT help desk experience General Qualifications Ability to analyze ... MAJOR RESPONSIBILITIES AND DUTIES 1. Provide Post-Sales Technical support for videoconferencing and integration clients 2. Provide excellent customer service and… more
- Marriott (Overland Park, KS)
- … Service Snapshot, etc.). * Facilitates cross training to support associate professional growth and operational excellence. * Ensures ongoing development ... and implementation of property-wide strategies. Ensures implementation of the brand service strategy and brand initiatives with the objective of meeting or… more