- Safran (Grand Prairie, TX)
- Customer Support Manager **Job details** **General information** **Entity** Safran is an international high-technology group, operating in the aviation ... / Job profile** Sales / marketing - Sales **Job title** Customer Support Manager **Employment type** Permanent **Professional category** Professional,… more
- Textron (Fort Worth, TX)
- …the future of aviation through specialized engineering\. And we want you\. **Commercial Account Manager - Customer Support & Services** This is an individual ... **Commercial Account Manager ** **Description** We're more than aviation experts, we're...per the contract\. * Collaborate with Bell cross\-functional teams \( Customer Support Engineering, Product Support … more
- Palo Alto Networks (Plano, TX)
- …Palo Alto Networks is looking for an experienced enterprise support delivery manager . You will be responsible for enabling customer success with our ... Engineers in line with the organizational goals and objectives + Provide customer support as a strategic differentiator for Palo Alto Networks, helping drive … more
- Palo Alto Networks (Plano, TX)
- …identify technical problems, with a pointed focus of providing the best customer support in the industry. **Compensation Disclosure** The compensation offered ... to help team members exceed expectations Technical Oversight and Customer Engagement: + Support engineers in solving...and leadership teams. Work closely with the Business Operations Manager to ensure seamless service kick-offs + Oversee trend… more
- Caterpillar, Inc. (Irving, TX)
- …with the process team to provide end-user training + Collaborate with the Digital Customer Support Manager to establish robust IT Service Management ... + Familiarity with CRM adoption strategies, data quality standards, and customer experience best practices. + Agile/Scrum experience with system enhancement delivery… more
- Hilton (Addison, TX)
- …and/or position within the Company\.\#LI\-REMOTE **Job:** _Technology_ **Title:** _Senior Manager Customer Excellence \(Contact Center\)_ **Location:** _null_ ... revolutionizing human hospitality in a digital world\. As Senior Manager on the Customer Excellence Team, you...tools, provide oversight on project and process requirements/documentation to support the intake and oversight of new Customer… more
- Capital One (Plano, TX)
- Senior Manager , Know Your Customer (KYC) Advisory Governance The Senior Manager , Know Your Customer (KYC) Advisory Governance performs a key risk ... While working within the Compliance Management Program framework, the Senior Manager is responsible for delivering quality results, providing compliance advice to… more
- Intuit (Plano, TX)
- …strategy** is strongly preferred. + Deep understanding of **SaaS platforms** , customer support systems, and customer success best practices. ... **About the Role** We're looking for a **highly technical, customer -obsessed Senior Manager ** to lead a team...as a technical authority and escalation point for complex customer and support issues. + Work hands-on… more
- PennyMac (Carrollton, TX)
- …aspirations of homeownership through the complete mortgage journey. A Typical Day The Customer Experience / Mortgage Call Center Manager will supervise and ... and coaching of staff to achieve department goals. The Customer Experience / Mortgage Call Center Manager ...end to end cycle times or improve quality + Support , recommend and implement technology initiatives + Track, measure,… more
- Intuit (Plano, TX)
- … advocate, anticipating challenges and coordinating with internal teams (Sales, Implementation, Customer Support , Product) to support customers. + ... Managed Firms. We are seeking a dynamic and enthusiastic Customer Success Manager to join our expanding...support as a subject matter expert throughout the customer lifecycle and ensuring they maximize the benefits of… more
- Michaels (Dfw, TX)
- …processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service. + Assist Store Manager in leading and managing ... Store - DFW-BURLESON, TX Deliver a customer centric shopping experience by managing and delivering...to achieve results; participate in the performance management process; support Talent Development of your team; utilize the leadership… more
- Intuit (Plano, TX)
- **Overview** Ready to lead at scale and drive transformative impact? As an M2, Customer Success Manager (CSM) Leader at Intuit, you are at the helm of shaping ... of CSM teams. + Act as a strategic partner between Customer Success, Sales, Product, and Support teams to ensure a seamless customer journey for… more
- Apple Roofing (Plano, TX)
- …people first, making it easy, and doing the right thing. Role Overview The Customer Service Manager (CSM) is a key customer -facing and revenue-driving ... customer service, claims coordination, insurance restoration, or related sales/ support experience. + Experience reading and explaining Xactimate or Symbility… more
- Bank of America (Addison, TX)
- Business Support Manager II Tampa, Florida;Newark, Delaware; Addison, Texas; Charlotte, North Carolina; Phoenix, Arizona; Westlake Village, California; Saint ... that drives positive employee engagement and growth. The SSFO Team is seeking a Business Support Manager II to provide operational support for all functional… more
- American Airlines (Dallas, TX)
- …is a member of the Hubs & Gateways or Stations Team within the Customer Experience Division. + Responsible for ensuring a high performing operation by leading, ... efforts in creating a safe, reliable operation while delivering an elevated customer experience. **What you'll do** + Drives operational excellence + Creates an… more
- Citigroup (Irving, TX)
- …for Instant Payments** We are seeking a highly experienced and technically hands-on Global Support Manager to lead the production support function for Citi's ... **About Citi** Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi… more
- Palo Alto Networks (Plano, TX)
- …the kind of precision that drives great outcomes. **Your Career** The Renewals Sales Support Manager will lead the Renewals Sales Support Specialists (RSS) ... overseeing the daily creation of subscription & support renewal quotes across North America. This role is...supporting key initiatives to drive on time renewals and customer retention. This leader will continue to evolve the… more
- Service First Mortgage (Plano, TX)
- …ideas and not just tangent thoughts. SFMC Home Lending is currently hiring for a Branch Support Manager . The Branch Support Manager is responsible for ... and evaluating progress and results. + Must have attention to detail and customer service focus. + Ability to manage multiple priorities in a fast-paced, dynamic… more
- Walgreens (Trophy Club, TX)
- **Job Description:** Supervises customer service associates and designated hitters. Responsible for managing front end of the store and making recommendations on the ... overall operations of the Pharmacy and Retail Store. Supports Store Manager with the overall operation of the store to achieve company deliverables; Works alternate… more
- Walgreens (Fort Worth, TX)
- …Makes decisions regarding performance management including discipline and termination. ** Customer Experience** + Engages customers and patients by greeting them ... and offering assistance with products and services. Resolves customer complaints, helps respond to customers' requests in a...efficient workflow. + At the direction of the Pharmacy Manager or pharmacist, prepares, and files reports and records… more