- Carnival Cruise Line (Miami, FL)
- **Job Description** The Senior Contact Center Voice Solutions Architect is a highly knowledgeable member of a team responsible for developing IT service solutions ... documentation that supports the development, implementation and operations of enterprise -class SaaS/CCaaS solutions used by the Contact Center. Supports...+ CISCO KSAs is a plus + Cisco Call Manager 12.0 and up + Cisco Collaboration + Cisco… more