- University of Rochester (Rochester, NY)
- … service in all interactions. - Acts as an on-call resource for the Service Desk . - Keeps abreast of current desktop and LAN technologies through continuing ... required - Equivalent combination of education and experience required - Previous Service Desk or Call Center Experience preferred - Experience working… more
- University of Rochester (Rochester, NY)
- … service in all interactions. + Acts as an on-call resource for the Service Desk . + Keeps abreast of current desktop and LAN technologies through continuing ... required + Equivalent combination of education and experience required + Previous Service Desk or Call Center Experience preferred + Experience working… more
- University of Rochester (Rochester, NY)
- …needed. + Assesses, interprets and analyzes customer technical problems received via Service Desk services, directly from customer interaction or other ... Assists with reporting on agent and team metrics. May provide on-call support . Provides second level server systems administration and email administration triage… more
- Conifer Realty LLC (Rochester, NY)
- SERVICE SUPPORT TECHNICIAN -...Management in the ITSM tool (Freshservice) to include the service desk specific product catalog, vendors, and ... information technology systems. We are seeking a qualified IT service support technician to assist...+ Ensure accurate inventorying of all assets under the service desk 's responsibility throughout the asset lifecycle.… more
- Monroe 2-Orleans BOCES (Spencerport, NY)
- …(ie, Microsoft office) to meet staff needs. + Sit on the organization help desk to answer/ support questions to resolve various technology problems and follow up ... or (3) above. Position Start Date:12/01/2024 Application Deadline:02/28/2025 Civil Service Title: Network Technician (Competitive) Job Number:… more
- Robert Half Technology (Rochester, NY)
- …This role is crucial within our client's team, where you will offer help desk support and manage software packages using Intune. Responsibilities: * Provide ... desktop support in the office, troubleshooting hardware and software issues...* Proven ability to respond quickly and effectively to tech issues and service requests in the… more