- Ralliant (Dover, DE)
- …clear service vision, strategy, and multi-horizon roadmap. + Leverage customer , competitive, and market insights to prioritize offerings that drive revenue, ... & Messaging + Define and communicate compelling value propositions rooted in customer insights, industry trends, and differentiated service capabilities. +… more
- Ally (Dover, DE)
- …a customer -centric, leading digital financial services company with passionate customer service and innovative financial solutions. We are relentlessly ... Ally Insurance. The Senior Actuarial Analyst will be expected to independently lead projects from start to finish. This includes brainstorming, accurately executing… more
- Jet Aviation (Dover, DE)
- …skills. + Strategic thinker with the ability to drive business growth and lead high-performing teams. + Willingness to travel as required to meet clients and ... department and support departments to enhance performance and foster a customer -centric sales culture. + Collaborate closely with operations, marketing, and client… more
- Burlington (Newark, DE)
- …in a fast-paced environment, join Our Burlington team as a ** Customer Service Lead ** ! **Overview:** As the Part Time Customer Service Lead ... to provide exceptional, friendly and professional customer service at all times. You'll lead by...a competitive wage, flexible hours, and an associate discount. Part -time associates, based on hours worked, may be eligible… more
- Burlington (Rio Grande, NJ)
- …and ensure a great first and last impression + Observe and provide feedback to Customer Service Lead on speed of checkout, line management and friendliness ... by working closing shifts on nights and weekends as part of the leadership rotation schedule. **Responsibilities:** + Role...**Responsibilities:** + Role model for exemplary customer service behaviors. The Retail Store Closing Lead … more
- Coinbase (Dover, DE)
- …propose solutions that reduce friction through product improvements, automation, and self- service content. * Continuously improve customer satisfaction (measured ... team drives strategy, planning, and execution for the Global Customer Support (GCS) organization, operating at the intersection of...a reasonable accommodation because of a disability for any part of the employment process, please contact us at… more
- Brink's (Dover, DE)
- …Job Category The Account Services Lead is responsible for account management, customer relations, and customer service and support aspects of the ... accounts. The incumbent functions as primary escalation point for customer service issues and acts as the...ownership for pre and post-sales support issues initiated by customer and internal personnel . Lead activities… more
- BJs Wholesale Club (New Castle, DE)
- …delegates work, monitors staffing and compliance with operational standards. Provides excellent customer service to our Members. Leadership: + Know their ... built on purpose and opportunity. Join us and be part of something meaningful. Why You'll Love Working at...develops all frontline team members to ensure excellent member service . The Front End Lead teaches, develops… more
- Coinbase (Dover, DE)
- …feedback loops to product teams. * Develop and implement strategies to optimize customer service operations and drive continuous improvement * Collaborate with ... (GCST) organization, working at the intersection of product and support to transform the customer experience. We're hiring a Senior Program Lead , a pivotal role… more
- Capital One (Dover, DE)
- Director, Marketing Technology Lead - Capital One Software (Remote) About Us Capital One Software is a rapidly growing B2B software company committed to delivering ... scalable, and intelligent marketing technology stack that drives demand, optimizes the customer journey, and provides actionable insights. We are looking for an… more
- Michaels (Middletown, DE)
- …processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service . + Assist Store Manager in leading and managing ... Store - MIDDLETOWN, DE Deliver a customer centric shopping experience by managing and delivering...team to achieve their role KPIs + Plan and lead the execution of class and in-store events in… more
- Humana (Dover, DE)
- **Become a part of our caring community and help us put health first** Our brokerage business is poised to advance the industry in how digital can be used to drive ... customer acquisition in the Medicare Advantage space. Within this...revolutionize how Medicare Advantage is sold. This role is part of this expanding Digital organization, and will be… more
- Guardian Life (Dover, DE)
- ** Lead AI Innovation Lead - Data...such as insurance contracts, medical records, sales notes, and customer service logs. + Deliver solutions that ... the wellbeing of its customers and their families. As part of the Data & AI team, this role...are critical to Guardian's revenue growth, risk management and customer experience. Guardian created a Data Science Lab (DSL)… more
- Capital One (Dover, DE)
- …breakers, doers and disruptors, who love to solve real problems and meet real customer needs.** **We are seeking a Lead Software Engineer who is passionate ... Lead Software Engineer, Full Stack - Shopping (Remote)...experience with AWS, GCP, Microsoft Azure, or another cloud service ** + **4+ years of experience in open source… more
- Capital One (Dover, DE)
- Lead Account Executive - Global Operations (Remote-Eligible) The Lead Account Executive provides essential operational support for business partners. This ... on our proprietary tools and systems. The individual in this role will lead operational projects focused on implementing new products, releases, and solutions, while… more
- Amentum (Dover, DE)
- Amentum is seeking a **Business Development Lead for Digital Transformation** . The Business Development Lead is a key member of the sales team, responsible for ... revenue targets. As a Business Development leader, the BD Lead is responsible for growing a suite of Government...clients at client meetings and industry engagements + Conducts customer visits; identifies customer challenges and requirements;… more
- Carrington (Dover, DE)
- …and work in a hybrid role based out of our Westfield office!** **The Bankruptcy Customer Service Supervisor is responsible for supervising staff of Customer ... the banking, finance or mortgage industry.** + **Three or more years in a lead or supervisory role in bankruptcy.** **Our Company:** Carrington Mortgage Services is … more
- Capital One (Dover, DE)
- Sr Lead Software Engineer, Back End/SRE - Shopping (Remote-Eligible) **Do you love building and pioneering in the technology space? Do you enjoy solving complex ... and iterative delivery environment? At Capital One, you'll be part of a big group of makers, breakers, doers...and disruptors, who solve real problems and meet real customer needs.** **Capital One Shopping is looking for our… more
- Sharecare (Dover, DE)
- …(ROI) requests in a timely, efficient, and accurate manner while delivering exceptional customer service . The Associate must safeguard patient privacy at all ... a subject matter expert, trainer, and escalation point. The Lead plays a key role in ensuring high-quality output...Maintains equipment in excellent working condition. + Delivers outstanding customer service by being attentive, respectful, and… more
- Capital One (Dover, DE)
- Senior Associate, Capital One Concierge, Delivery Lead - Velocity Black (Remote) This is your opportunity to join Capital One's new, luxury vertical: Velocity Black. ... offerings to consumers globally. Velocity Black has built a unique customer experience - its proprietary platform offers inspiration, recommendations and fulfillment… more
