- Ralliant (Annapolis, MD)
- …clear service vision, strategy, and multi-horizon roadmap. + Leverage customer , competitive, and market insights to prioritize offerings that drive revenue, ... & Messaging + Define and communicate compelling value propositions rooted in customer insights, industry trends, and differentiated service capabilities. +… more
- Ally (Annapolis, MD)
- …a customer -centric, leading digital financial services company with passionate customer service and innovative financial solutions. We are relentlessly ... Ally Insurance. The Senior Actuarial Analyst will be expected to independently lead projects from start to finish. This includes brainstorming, accurately executing… more
- Jet Aviation (Annapolis, MD)
- …skills. + Strategic thinker with the ability to drive business growth and lead high-performing teams. + Willingness to travel as required to meet clients and ... department and support departments to enhance performance and foster a customer -centric sales culture. + Collaborate closely with operations, marketing, and client… more
- CRST (Baltimore, MD)
- …into opportunities. We set the gold standard in transportation through safety, service excellence, and customer satisfaction. Our mission is simple: deliver ... in flatbed, dry van, and brokerage solutions, offering unmatched flexibility, speed, and service . As a Capacity Sales Director, you'll be the driving force behind… more
- Towne Park (Baltimore, MD)
- …millions of patients, visitors and guests we proudly serve. Whether providing compassionate service that eases the anxiety of a patient and their family, creating a ... day and make an impact. When we see a customer , a client or one of our own team...**Work Schedule:** The work schedule for this position is part -time, full-time, and floating shifts. **Benefits:** Employees are eligible… more
- Burlington (Newark, DE)
- …in a fast-paced environment, join Our Burlington team as a ** Customer Service Lead ** ! **Overview:** As the Part Time Customer Service Lead ... to provide exceptional, friendly and professional customer service at all times. You'll lead by...a competitive wage, flexible hours, and an associate discount. Part -time associates, based on hours worked, may be eligible… more
- BJs Wholesale Club (New Castle, DE)
- …delegates work, monitors staffing and compliance with operational standards. Provides excellent customer service to our Members. Leadership: + Know their ... built on purpose and opportunity. Join us and be part of something meaningful. Why You'll Love Working at...develops all frontline team members to ensure excellent member service . The Front End Lead teaches, develops… more
- Coinbase (Annapolis, MD)
- …propose solutions that reduce friction through product improvements, automation, and self- service content. * Continuously improve customer satisfaction (measured ... team drives strategy, planning, and execution for the Global Customer Support (GCS) organization, operating at the intersection of...a reasonable accommodation because of a disability for any part of the employment process, please contact us at… more
- Raising Cane's (Towson, MD)
- Starting hiring pay at: $17 As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name ... suggests, your main priority is to provide great customer service . In this role, you will... associate, retail team member, cashier, restaurant server, kitchen lead , cook, prep cook, drive-thru cashier or any other… more
- Michaels (Middletown, DE)
- …processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service . + Assist Store Manager in leading and managing ... Store - MIDDLETOWN, DE Deliver a customer centric shopping experience by managing and delivering...team to achieve their role KPIs + Plan and lead the execution of class and in-store events in… more
- Coinbase (Annapolis, MD)
- …feedback loops to product teams. * Develop and implement strategies to optimize customer service operations and drive continuous improvement * Collaborate with ... (GCST) organization, working at the intersection of product and support to transform the customer experience. We're hiring a Senior Program Lead , a pivotal role… more
- Capital One (Annapolis, MD)
- Director, Marketing Technology Lead - Capital One Software (Remote) About Us Capital One Software is a rapidly growing B2B software company committed to delivering ... scalable, and intelligent marketing technology stack that drives demand, optimizes the customer journey, and provides actionable insights. We are looking for an… more
- Humana (Annapolis, MD)
- **Become a part of our caring community and help us put health first** Our brokerage business is poised to advance the industry in how digital can be used to drive ... customer acquisition in the Medicare Advantage space. Within this...revolutionize how Medicare Advantage is sold. This role is part of this expanding Digital organization, and will be… more
- OneMain Financial (Baltimore, MD)
- …to ensure seamless operation and performance. + Design, develop, and support self- service IVR applications that provide positive customer experience and ... We are seeking a CCaaS Lead Engineer to join our growing Contact Center...and maintenance of our CCaaS (Contact Center as a Service ) solutions. The ideal candidate will have in-depth experience… more
- Guardian Life (Annapolis, MD)
- ** Lead AI Innovation Lead - Data...such as insurance contracts, medical records, sales notes, and customer service logs. + Deliver solutions that ... the wellbeing of its customers and their families. As part of the Data & AI team, this role...are critical to Guardian's revenue growth, risk management and customer experience. Guardian created a Data Science Lab (DSL)… more
- Carrington (Dover, DE)
- …and work in a hybrid role based out of our Westfield office!** **The Bankruptcy Customer Service Supervisor is responsible for supervising staff of Customer ... the banking, finance or mortgage industry.** + **Three or more years in a lead or supervisory role in bankruptcy.** **Our Company:** Carrington Mortgage Services is … more
- Capital One (Annapolis, MD)
- …breakers, doers and disruptors, who love to solve real problems and meet real customer needs.** **We are seeking a Lead Software Engineer who is passionate ... Lead Software Engineer, Full Stack - Shopping (Remote)...experience with AWS, GCP, Microsoft Azure, or another cloud service ** + **4+ years of experience in open source… more
- Capital One (Annapolis, MD)
- Lead Account Executive - Global Operations (Remote-Eligible) The Lead Account Executive provides essential operational support for business partners. This ... on our proprietary tools and systems. The individual in this role will lead operational projects focused on implementing new products, releases, and solutions, while… more
- Alaka'ina Foundation Family of Companies (Aberdeen, MD)
- Project Manager/ Working Lead Location MD - Aberdeen Job Code 13485 # of openings 1 Apply Now ... Family of Companies (FOCs) has a potentila need for a Project Manager/Working Lead to provide Project Management of Information Technology (IT), IT logistics, and… more
- Amentum (Annapolis, MD)
- Amentum is seeking a **Business Development Lead for Digital Transformation** . The Business Development Lead is a key member of the sales team, responsible for ... revenue targets. As a Business Development leader, the BD Lead is responsible for growing a suite of Government...clients at client meetings and industry engagements + Conducts customer visits; identifies customer challenges and requirements;… more
