- Signature Healthcare (Louisville, KY)
- …industry. Overview Find The Path for Your Career That Starts with Purpose at Signature! The IT Service Desk Analyst will be responsible for providing ... + Monitor and identify any trends or irregular activities on incidents logged with the IT Service Desk that could relate to potential IT issues and… more
- CAI (Frankfort, KY)
- Bilingual (Italian/English) Service Desk Analyst **Req number:** R6634 **Employment type:** Part time **Worksite flexibility:** Remote **Who we are** CAI is ... neurodiversity to the enterprise. **Job Summary** As a bilingual Service Desk Analyst (Italian/English), you...and **remote** . **What You'll Do** + Provide General IT end-user support + Utilize excellent customer service… more
- Pearson (Frankfort, KY)
- **Position Summary:** Working remotely from a home office, the Part-Time Customer Service Analyst serves as part of a team dedicated to providing Pearson Virtual ... to enhance the educational experience of students. The Part-Time Customer Service Analyst provides consistent, professional, courteous, and complete support… more
- BAE Systems (Louisville, KY)
- …current and transferable) + Strong knowledge of ITIL 4 practices, particularly incident and service desk management, and federal IT standards (eg, NIST ... Description** **Join a Team that's Shaping the Future of IT Support** At BAE Systems, we're passionate about delivering...achieve their missions. As a **Tier 1 Initial Support Analyst ** , you'll play a critical role in providing… more
- US Tech Solutions (Florence, KY)
- …* Provide second-line investigation and diagnosis * Resolve and close incidents and service requests as per help desk procedures and allocated timelines * ... **Job Description:** "The Onsite Support Analyst is responsible for serving as a desktop... requests within agreed timescales * Log incident and service request details per help desk procedures… more
- Prysmian (Highland Heights, KY)
- …applications, taking responsibility for issues and errors resolution. + Can act as an IT Project Manager or Business Analyst whenever the application is used for ... transform the world around us. The SAP Finance Business Analyst is responsible for supporting the Accounting, Finance, and...initiatives. They work closely with the business and global IT to determine current and future needs and work… more
- BrightSpring Health Services (Louisville, KY)
- …with IT teams to assess the impact of system changes on service desk ticket volume. + Foster positive, collaborative relationships with internal teams ... Our Company BrightSpring Health Services Overview The Business Systems Analyst - SR serves as a subject matter expert for Homecare Homebase (HCHB) and related… more
- Evolent (Frankfort, KY)
- …+ Familiarity with JIRA, Confluence, Microsoft Azure - Application Insights + JIRA Service Desk ticketing system/Confluence experience To ensure a secure hiring ... Stay for the culture. **What You'll Be Doing:** The ** Analyst , Application Support** is a highly motivated person with...of issues, and escalation when necessary + Ensure that Service Level Agreements (SLAs) are met + Maintain and… more
- ASM Research, An Accenture Federal Services Company (Frankfort, KY)
- …with day-to-day administration and ongoing technical support. + Partner with the National Service Desk (NSD) Tier 1 team and personnel on other infrastructure ... The Tier 2 Technical Support Operations Analyst will be responsible for planning, securing, debugging, deploying, and ongoing support of the applications built on… more