- ASM Research, An Accenture Federal Services Company (Little Rock, AR)
- …Provides direction to other IT Administrators on the project in a senior administrator capacity. Considered a technical specialist in a variety of IT ... administrator disciplines. + Configure, monitor, and maintain AIX OS...tier 2 and 3 supports for escalations from Help Desk . + Knowledge and experience troubleshooting Linux and Unix… more
- ASM Research, An Accenture Federal Services Company (Little Rock, AR)
- The Field Office Support Lead (End User Service Lead - Field Support Manager) provides senior-level end-user technical support and leadership for CASTLE-NET program ... offices. This role supervises field support operations, ensures high-quality service delivery, manages field technician teams, and serves as...of experience in field support, end-user services, or help desk + Minimum 2 years of supervisory or team… more