- Novo Nordisk Inc. (Plainsboro, NJ)
- …and technical enhancements that may make quality review more efficient or scalable Analyze call center data to identify trends and areas of improvement Prepare ... degree or equivalent experience required 8+ years of operations, quality assurance, call center , compliance, project management, operations and/or other related… more
- Novo Nordisk Inc. (Plainsboro, NJ)
- …one fully integrated, aligned and connected organization that puts empathy at the center , powered by insight and foresight. We develop an end-to-end approach to ... purpose of the Peer to Peer Tech & Innovation Associate is to assist in the management and optimization...need special assistance or an accommodation to apply, please call us at ###. This contact is for accommodation… more
- Novo Nordisk Inc. (Plainsboro, NJ)
- …Accounting guidelines in accordance with IFRS regulations. Relationships Reports to the Associate Director of Accounting at Novo Nordisk Inc. As part of the ... Provide monthly status reports on closing process to the Associate Director of Accounting, the Senior Director of Accounting...to ensure all deliverables are met Interfaces with cost center managers and Lines of Business (LoB) to make… more
- BMS Family Health and Wellness Centers (Brooklyn, NY)
- Call Center Associate Brooklyn, NY (http://maps.google.com/maps?q=408+Rockaway+Ave+Brooklyn+NY+USA+11212-5634) Description The Call Center ... possible, and forwarding calls to the appropriate person/department for handling. The Call Center Associate must be patient focused, exhibit strong customer… more
- MetLife (Bridgewater, NJ)
- …Management, Vendor WFM Support) * Delivers accurate interval/daily/monthly forecasts to position call center partners for success * Manage all scheduling ... aspects, including generation and maintenance, for call center teams * Oversees real-time, intraday...Through long term, strategic and real time planning, this associate will build and present business cases to identify… more
- Molina Healthcare (New York, NY)
- …is responsible for supporting total quality methods, processes, and procedures for the Call Center division. This position will help preserve service excellence ... through monitoring and assessing customer interactions of Call Center Associates; documenting agent performance strengths and weaknesses using a Quality… more
- City of New York (New York, NY)
- …comparable title for the Citywide User Support Division. Under general direction, the FISA Call Center (FMS/PIP Help Desk) Deputy Director will serve as the ... Resource Management System (CHRMS), Remedy and others. The FISA Call Center (FMS/PIP Help Desk) Deputy Director...from an accredited college or university; or 2. An associate degree from an accredited college or university and… more
- Mount Sinai Health System (New York, NY)
- …and other communications channels by providing superior customer service. The FPA Access Center which is centralized contact/ call center for the Mount ... In the Supervisor III role within the FPA Access Center , you will be responsible for exemplifying patient experience...creation of reports and projects as assigned. **Qualifications** + Associate Degree or equivalent in business or related field… more
- City of New York (New York, NY)
- …full-time professional experience working with a collections agency or similar; or An associate degree as described in "1" above and three years of satisfactory ... working with a collections agency or similar; or An associate degree as described in "1" above and three...working with a collections agency or similar; or An associate degree as described in "1" above and three… more
- Kyndryl (New York, NY)
- …Role** We are seeking a highly skilled and experienced Service Desk and Contact Center Technical Expert to join our team. The ideal candidate will have deep ... Genesys, Virtual Agent, and Generative AI implementation or other major contact center expertise. This role involves leading the modernization and optimization of… more
- Mount Sinai Health System (New York, NY)
- …As an integral part of the clinical care team, the Patient Care Associate is responsible for patient care and support activities promoting patient focused care ... within the Specialty Service. The Patient Care Associate supports the registered nurse in patient care activities,...1199 at Mount Sinai Hospital, 797 - GP 10 Center - MSH, Mount Sinai Hospital **Responsibilities** **Principal Duties… more
- Mount Sinai Health System (New York, NY)
- …As an integral part of the clinical care team, the Patient Care Associate is responsible for patient care and support activities promoting patient focused care ... within the Specialty Service. The Patient Care Associate supports the registered nurse in patient care activities,...when necessary. Provides information as appropriate. 14. Answers Patient Call System and refers calls to appropriate staff. 15.… more
- The Childrens Place (Woodbridge, NJ)
- **Location:** Woodbridge, New Jersey **Job Summary:** The Sales Associate will be responsible for supporting the Store Leadership Team to achieve all company goals ... and initiatives. The Sales Associate will model and maintain excellent customer service with...to meet business needs, including weekends, overnights, evenings, and call -in shifts + Ability to maneuver on sales floor… more
- Hackensack Meridian Health (Neptune, NJ)
- …_Health_ includes: + Supervises and coordinates all processes and activities in the Call Center ensuring all policies and procedures are followed. Responsible ... of work. Position is also responsible for ensuring the call center agents are in adherence to...**Qualifications** **Education, Knowledge, Skills and Abilities Required** : + Associate degree or a minimum of 2 years of… more
- Mount Sinai Health System (New York, NY)
- …+ Graduation from an accredited Nursing program. Bachelor?s Degree in Nursing. (BSN) Associate ?s Degree in Nursing (ADN) RN who is matriculated in a BSN Program ... with a graduation date within the year. Any Associate ?s Degree in Nursing (ADN) RN with Nursing experience...while keeping patients' medical and emotional needs at the center of all treatment. The Health System includes approximately… more
- Hackensack Meridian Health (Neptune, NJ)
- …equivalency diploma (GED), and/or GED equivalent programs. + Minimum of 2 years previous call center experience in a customer service environment OR a current ... written and verbal communication skills gained from prior customer/patient experience in a similar call center role. + Ability to multi-task and be a hands-on… more
- Hackensack Meridian Health (Edison, NJ)
- …in a customer service, customer facing (ie, retail or hospitality) or call center environment. + Effective verbal, written and interpersonal communication ... customer/patient experience in a similar role or in a call center environment type role. + Possess...weekend work). Education, Knowledge, Skills and Abilities Preferred: + Associate 's or Bachelors degree. + 1 year of healthcare… more
- Hackensack Meridian Health (Red Bank, NJ)
- …transform healthcare and serve as a leader of positive change. The Teacher Associate II is responsible for maintaining a safe and respectful learning environment in ... accordance with all curriculum and program established standards. The Teacher Associate II acts as a lead or support depending on their primary learning environment… more
- Atlantic Health System (Union, NJ)
- …Program Director for the Internal Medicine Residency Training Program at Overlook Medical Center Atlantic Health System is seeking an Associate Program Director ... position offers a great work/life balance with limited shared inpatient weekend/holiday call (1:9) at Overlook Medical Center . Qualifications + BC by… more
- Hackensack Meridian Health (Edison, NJ)
- …Field preferred or equivalent education and/or experience. + Minimum of 2 years previous call center experience in a customer service environment OR a current ... healthcare and serve as a leader of positive change. The **Contact Center Quality Assurance Analyst** will be responsible for coordinating and monitoring internal… more
