- ASM Research, An Accenture Federal Services Company (Providence, RI)
- …ensure customer satisfaction, continuous improvement, and alignment with program objectives. The Service Desk Lead provides supervisory and operational ... ensures quality service delivery, and serves as the primary escalation point for service desk issues. The Lead works closely with the Service Desk… more
- CAI (Providence, RI)
- Bilingual (Italian/English) Service Desk Analyst **Req number:** R6634 **Employment type:** Part time **Worksite flexibility:** Remote **Who we are** CAI is a ... neurodiversity to the enterprise. **Job Summary** As a bilingual Service Desk Analyst (Italian/English), you will be...May perform other job duties as directed by Team Lead or Service Delivery Leader **What You'll… more
- ASM Research, An Accenture Federal Services Company (Providence, RI)
- The Field Office Support Lead (End User Service Lead - Field Support Manager) provides senior-level end-user technical support and leadership for CASTLE-NET ... offices. This role supervises field support operations, ensures high-quality service delivery, manages field technician teams, and serves as...of experience in field support, end-user services, or help desk + Minimum 2 years of supervisory or team… more
- ASM Research, An Accenture Federal Services Company (Providence, RI)
- …Incident Tracking & SLA Monitoring **Preferred Skills** + Cybersecurity Incident Response + Service Desk Management + Process Improvement & Optimization + Team ... The SOC Incident Response Lead , serving as SOC Lead , is...Manage and coordinate the resolution of IT incidents and service requests from initial detection through closure + Oversee… more
- Citizens (Johnston, RI)
- …recurrence. + Collaboration: Work closely with application owners, infrastructure teams, service desk staff, vendors, and business stakeholders to coordinate ... highly organized, decisive, and proactive Major Incident Manager to lead the enterprise response to significant IT incidents. As...IT incidents. As a critical member of our IT Service Management (ITSM) team, you will be responsible for… more
- Extra Space Storage (Johnston, RI)
- …+ **Paid Time Off** accrued throughout the year, increasing with years of service . + **Generous 401(k) match with Traditional and/or ROTH choices.** + Affordable ... Requirements** + Perform indoor and outdoor job responsibilities ranging from sedentary desk work to physical job duties with varying physical demands and exposure… more
- BJs Wholesale Club (Coventry, RI)
- …+ Ensures that knowledgeable service is provided to members at the tire desk . Coordinates with Home Office regarding member tire needs as needed. + Maintains an ... accountable . + Acts with honesty and integrity and lead with the member in mind to address any...needed if certified per DOT requirements. + Provides knowledgeable service to members at the tire desk .… more
- Cognizant (Providence, RI)
- …Database, Middleware, Network, Citrix and VDI, Windows 10, Active Directory, Service Desk , Desktop Engineering, Desktop Support, Messaging and Collaboration, ... Solutions is currently seeking a highly skilled **Cloud & Infrastructure Solution - Service Line Specialist** who will be a part of the Cognizant's Cloud,… more
- MAPFRE Insurance (Webster, MA)
- …Automate routine tasks using scripting languages like Python or PowerShell. + Lead incident management efforts and collaborate across teams to restore services ... continuous learning in cloud technologies and monitoring tools. + Partner with IT Help Desk , system admins, and business units to meet SLAs and plan capacity. ** **… more
- World Insurance Associates, LLC. (Lincoln, RI)
- …payroll & HR solutions. Position Summary Works independently, to provide support to lead service and/or Client Advisors, by following established workflows and ... & Working Conditions Office work involves working at a desk most of the time, using a stand-up/sit-down adjustable... most of the time, using a stand-up/sit-down adjustable desk . Exerting up to 10 pounds of force occasionally… more
- Fujifilm (Providence, RI)
- …This position requires interaction with development, marketing, sales, technical support, field service , the end user, outside vendors and all other service ... as they are released, often with limited training + Lead and coordinate First Of Kind deployments + ...head to work on equipment that is on a desk , on the floor, or mounted to the ceiling,… more
- H&R Block (Webster, MA)
- …escalation to the Multi-Unit Team Leader and District General Manager as necessary + Lead the office from the front desk , providing phone coverage and engaging ... how we work, how we serve, and how we lead in our industry. At H&R Block, we're curious,...hold all tax office associates accountable to the client service experience, with escalation to the Multi-Unit Team Leader… more
- Confluent (Providence, RI)
- …across Cloud Service Providers (CSPs) in partnership with R&D + Lead and develop a high-performing team, fostering career growth and operational excellence ... is seeking a seasoned Director of Cloud Finance to lead financial planning, analysis, and strategic decision support for...influence complex revenue deals in partnership with Sales, Deal Desk , and Accounting to achieve optimal revenue outcomes and… more
- St. George Tanaq Corporation (Providence, RI)
- …of the Chief Information Officer (HUD OCIO). The Senior Software Developer will lead design and delivery of enterprise software for HUD ADPS, providing technical ... position. Candidates must reside in the United States. **Responsibilities** + Lead end-to-end solution design, coding, code reviews, and integration for enterprise… more
- Ford Motor Company (Providence, RI)
- …+ Define and document the vehicle-level acceptance criteria for ADAS features + Lead / support the development of verification plans and verification methods + ... performance requirements + Cascade system-level requirements to functional partners + Lead /support the development and sign-off of ADAS features on vehicle programs… more
- BJs Wholesale Club (Warwick, RI)
- …Major Tasks, Responsibilities, and Key Accountabilities + Provides exceptional member service and promptly assists members as needed. Ensures the safety of ... safety, environmental and security standards. Informs management and help desk when any alarms are present. + Performs cash...accountable . + Acts with honesty and integrity and lead with the member in mind to address any… more
- BJs Wholesale Club (Warwick, RI)
- …for flawless execution and hold ourselves accountable. + Acts with honesty and integrity and lead with the member in mind to address all concerns and to escalate any ... Maintain a friendly and positive attitude. Members: + Deliver service excellence through all points of contact. + Resolve...determination on how to handle (via DDR or Membership desk ) + Maintains all club policies and procedures. Including… more
- CVS Health (Woonsocket, RI)
- …field support activities, and driving continuous improvements to deliver exceptional service experiences to customers and colleagues. You'll work with technology ... questions, issues, and challenges. + Resolves store technology issues, including Help Desk tickets and emails, in a timely manner, escalating to leadership, when… more
- TruGreen (Warwick, RI)
- …drive to succeed and the people skills to make every doorstep feel like a warm lead . + High school diploma or GED required (a PhD in People Skills is highly ... encouraged) + Previous sales or customer service experience is a plus, but passion and hustle...Outdoor office perks. Say goodbye to fluorescent lighting. Your " desk " comes with fresh air, sunshine, and views of… more