- Under Armour, Inc. (Albany, NY)
- Quality Assurance Manager - Customer Service **Quality Assurance Manager - Customer Service ** **Values & Innovation** At Under Armour, we are ... Career Site Here. (https://performancemanager8.successfactors.com/sf/careers/jobsearch?bplte\_company=ua&\_s.crb=aNMP8gWoYkBDFn%252bz2BldysgcgQHZpVs6tHzE9smSuXE%253d) **Purpose of Role** The Customer Service Quality Assurance (QA) … more
- Vontier (Albany, NY)
- The primary responsibility for the Customer Service Account Manager (CSAM) is be the point of contact for his/her assigned accounts to ensure accurate order ... balancing Gilbarco Veeder-Root requirements & policies. The CSAM will, always, maintain customer service professional standards assuring that the customer … more
- Hannaford (Albany, NY)
- …and responsibilities of all front-end and service desk/kiosk associates as assigned by Manager of Customer Service * Treat all associates with fairness, ... being aware of customers' actions and behavior. Report to manager or security any abnormal behavior. * Secure front-end...other duties as assigned. QUALIFICATIONS * Effective communication and customer service skills. * Must meet minimum… more
- Burlington (Colonie, NY)
- … Customer Service Lead, under the guidance of the Assistant Store Manager and Customer Service Supervisor, you'll be responsible for leading ... a fast-paced environment, join Our Burlington team as a ** Customer Service Lead** ! **Overview:** As the...day-to-day customer service initiatives, inspiring, motivating, and encouraging associates to provide… more
- Hannaford (East Greenbush, NY)
- …responsibilities of all assigned department associates. * Role model outstanding friendly customer service . * Use good judgement in the delegation, assignment, ... to company standards. * Maintain effective work schedules to meet production and customer service standards as well as associate's personal needs. * Understand… more
- WestRock Company (Albany, NY)
- …needed * Schedules are often dictated by customer requirements * Report to regional service manager daily * Conduct an exit interview with customer prior ... with appropriate persons for issue resolution, ie account manager , customer , regional service manager , engineering, etc * Complete expense reports at the… more
- Public Consulting Group (Albany, NY)
- …and corresponding documentation. + Applies independent judgment to escalate calls to Customer Service Manager + Maintains adequate records/documentation for ... Management + Assessments and Feasibility Studies **Duties and Responsibilities** + Provides customer service staff with guidance and training based on experience… more
- Cardinal Health (Albany, NY)
- …on 1m+ projects as a PM or Manager + Understanding of how Customer Service works in relation to telephony platforms + Strong project management skills, ... of existing applications. We are seeking a Verint Application Development & Maintenance Manager who wants to be part of a high-caliber team supporting our 31… more
- Michaels (Albany, NY)
- …processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service . + Assist Store Manager in leading and ... Store - ALBANY, NY Deliver a customer centric shopping experience by managing and delivering...the leadership competencies for continued self-development + Serve as Manager on Duty (MOD) + Interacts with others in… more
- Michaels (Pittsfield, MA)
- …processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service . Assist Store Manager in leading and managing ... Store - PITTSFIELD, MA Deliver a customer centric shopping experience by managing and delivering...utilize the leadership competencies for continued self-development Serve as Manager on Duty (MOD) Interacts with others in an… more
- Dunkin (Albany, NY)
- …priority to ensure their success. The Restaurant Manager will always maintain a customer service focus, passion for results, and a desire to develop a great ... fast food/quick service restaurant experience required + Top-notch customer service skills + Strong verbal and written communication skills + Excellent… more
- Dunkin (Great Barrington, MA)
- …priority to ensure their success. The Restaurant Manager will always maintain a customer service focus, passion for results, and a desire to develop a great ... fast food/quick service restaurant experience required + Top-notch customer service skills + Strong verbal and written communication skills + Excellent… more
- Hannaford (Voorheesville, NY)
- …accordance with established department standard practices, in the absence of the Assistant Store Manager . * Lead excellent customer service and goodwill by ... associates on task and collaborates with the Assistant Store Manager to address any coaching needs. The HTG Supervisor...role modeling and providing high standards in customer service and sales building. * Lead… more
- Wolters Kluwer (Albany, NY)
- …on delivering exceptional value to our clients through cutting-edge technology and unparalleled customer service . As the ** Manager , Field Sales Specialty** ; ... for temporarily vacant territories with direct floater reps, ensuring continuity of service while exploring opportunities to expand within these areas and convert… more
- Whole Foods Market (Albany, NY)
- …duties required in the department. Job Responsibilities: + Models and delivers outstanding customer service . + Sets and achieves the highest standards of retail ... positive company image by providing courteous, friendly, and efficient service to customers and Team Members at all times....expense and labor targets. + Follows through on all customer questions and requests; resolves concerns as needed. +… more
- Mirabito Energy Products (Castleton-On-Hudson, NY)
- …MANAGEMENT RESPONSIBILITIES- include and are not limited to: + Work with our HVAC Customer Service Team to oversee and coordinate completion of all Service ... JOB DESCRIPTION Position: HVAC Service /Installation Manager Reports to: HVAC ...and increase efficiencies. + Work closely with Sales Specialists, Customer Service Team, and Field Teams on… more
- Eliassen Group (Albany, NY)
- …comes to strong communication skills, and you understand the importance of internal customer service . These talents are vital to growing relationships with our ... ** Customer Lifecycle Marketing Campaign Manager ** **Anywhere** **Type:** Contract **Category:** Data **Industry:** Insurance **Workplace Type:** Remote… more
- Ryder System (Albany, NY)
- …the Retail Industry + Largest Electric Truck Footprint in the US **Summary** The Customer Engagement Manager (CEM) position is responsible for the management of ... assigned accounts in the Business Unit (BU); the education/development of customer interest in additional Ryder services (including Full- Service Lease,… more
- Verint Systems, Inc. (Albany, NY)
- …meetings in the afternoon, etc. + Ability to effectively and successfully handle customer service issues and conflict situations + Bilingual + Successful ... Learn more at www.verint.com . **Overview of Job Function:** The Sr. Customer Success Manager (Sr. CSM) is a strategic role that serves as our number… more
- Lumen (Albany, NY)
- …customer troubles and issues in the areas of order entry, order validation, service activation, test and turn-up, customer access group, technical customer ... orders to Order entry and provisioning. * Provide timely response to customer and service delivery inquiries. * Pro-actively manages the customer 's … more