- Win (Women In Need) (New York, NY)
- Title of Position: IT Service Desk Analyst FLSA Status: Exempt Department: Information Technology Reports to: IT Service Desk Manager Salary: ... innovative support they need to secure permanent housing. Purpose of the Position The IT Service Desk Analyst will be responsible for providing technical… more
- Penguin Random House (New York, NY)
- We are seeking an IT Service Desk Analyst to join our team. This person plays a crucial role in providing technical support and assistance to end-users ... inquiries, and ensuring the smooth operation of IT systems and equipment. The IT Service Desk Analyst serves as the first point of contact for… more
- Randstad US (Woodbridge, NJ)
- it support lead / systems analyst / help desk lead. +...job details job summary: We are seeking a dedicated IT Support Lead / Systems Analyst to ... Your expertise will help maintain our commitment to excellence, ensuring smooth IT operations and cloud-based administrative duties. If you have a passion for… more
- Robert Half Technology (New York, NY)
- Description We are offering a long-term contract employment opportunity for a Help Desk Analyst I based in New York. This role is crucial in our industry and ... mixed-use environment. * Exhibit a strong understanding of customer service principles and practices. * Display exceptional problem-solving skills,...skills are essential for this role, as the Help Desk Analyst I will need to explain… more
- Robert Half Technology (New York, NY)
- Description We are offering a short term contract employment opportunity for a Help Desk Analyst in New York, New York. In this role, you will be providing ... Technologies, and Mac Computers. This position is within the IT industry and will involve using skills such as...Minimum of 2 years of experience in a Help Desk Analyst role or similar position *… more
- New York eHealth Collaborative (New York, NY)
- …enhance the services provided to our customers. + Development and mentoring of the NYeC Service Desk Analyst team, as well as performance management, and ... IT Operations Team, NYeC vendors, and the NYeC Service Desk . Develop collaborative bidirectional relationships and... IT budget as it relates to the Service Desk functions. + Direct staff in… more
- CUNY (New York, NY)
- …and maintains the University's network operates the University's Data Center and Service Desk . Additionall, CIS manages the processes of safeguarding the ... SOC Analyst ( IT Associate 1) - Temporary...full specification is available on our web site at http://www.cuny.edu/about/administration/offices/hr/classified-civil- service /ccsjobs/ **CONTRACT TITLE** IT Associate **FLSA** Exempt… more
- Westminster Management (Florham Park, NJ)
- …Escalates unsolved problems to senior staff and or management. 3. Reports weekly service desk ticket statistics to management. 4. Troubleshoots and resolves ... 5. Prioritizes and executes tasks as instructed by management. 6. Administers help desk system change management, documents and runs help reporting for submittal to… more
- City of New York (New York, NY)
- …testing in accordance with the application business requirements for new and legacy IT applications. The QA analyst will collaborate with Vendor QA teams ... Housing Preservation & Development Technology (HPD Tech) is the IT division within HPD. The Office of HPD Tech...and Systems, Planning & Compliance, Product Area, Release & Service Management, and Security. Your Impact: As the Quality… more
- City of New York (New York, NY)
- …produce technical documentation for system development projects, manuals, and user guides. - Service Desk : Participate in Service Desk Management ... order to foster purpose-driven lives for New York City Service Members - past and present - in addition...wellness, and culture. About the Role: DVS Information Technology ( IT ) is responsible for overseeing DVS technology, privacy, cybersecurity,… more
- City of New York (New York, NY)
- …support best in class management of BWSO's capital program, primarily the Lead Service Line Replacement Program. The Business Analyst will manage data captured ... judgement, the selected candidate will serve as a Business Analyst for the Bureau of Water & Sewer Operations...the data prior to publication of reports - Develop IT -based solutions consisting of contextual, conceptual, and logical architectures… more
- Robert Half Technology (New Providence, NJ)
- …to SLAs outlined in Helpdesk SLA document. * Provide guidance and support to Help Desk team members. * Collaborate with other IT teams and vendors to ensure ... offering a contract for a permanent position in the IT industry, located in Woodbridge, New Jersey, for the...New Jersey, for the role of a Desktop Support/VDI Analyst . As a member of our team, you will… more
- Morgan Stanley (New York, NY)
- …We provide institutions with almost every kind of financial product and service across the world's major markets. Whether you're interested in planning complex ... The SPG Trading team is looking for an experienced Analyst to Associate level candidate to join the team....a market maker and build firm relationships * Assist desk with pnl reporting, compiling market color, indications, and… more
- City of New York (New York, NY)
- …City. The New York City Department of Environmental Protection's, Business Information Technology's, Service Desk Unit is a first level technical team dedicated ... The Bureau of Business Information Technology (BIT) seeks to hire one (1) IT Service Management Specialist to provide Tier I Technical support to all DEP end… more
- City of New York (New York, NY)
- Job Description APPLICANTS MUST BE PERMANENT IN THE COMPUTER SPECIALIST (SOFTWARE) CIVIL SERVICE TITLE. The Department of Social Services (DSS) is comprised of the ... for independent action, judgement and decision making, the Senior Business Analyst is responsible for the assessment and implementation of complex information… more
- Mizuho Corporate Bank (New York, NY)
- …aptitude, and conflict resolution skills. + Bachelor's degree with 5-7 years of service desk support experience (ideally including 5+ years of demonstrated ... Analyst ! In this role you will provide department-specific IT support for business users in North America. You...team follows day-to-day functions, priorities, and procedures. + Provide service incident and problem management support for IT… more
- City of New York (New York, NY)
- …clear documentation by utilizing Public Safety Remedy; participate in Public Safety Service Desk management projects that enhance the quality and efficiency ... telecommunications to ensure the security of, and enhance, City operations and service delivery to New York City's residents, businesses, employees, and visitors. As… more
- Marex (New York, NY)
- …this role requires a close partnership with the rest of the infrastructure team, the service desk and the wider IT group. Responsibilities: + Provide support ... services to end users and clients. The Application Support Analyst is responsible for taking ownership of issues and...of our business, with superior execution and superb client service the foundation of the firm. We respect our… more
- City of New York (New York, NY)
- …Help Desk is the single point of contact for all Information Technology ( IT ) service requests and incidents. It provides first level technical support to all ... you're not just working for one agency, but in service of them all. It's an opportunity to provide...by providing the highest level of technical support. Help Desk works on all the Cyber Security related Patch… more
- Merck (Rahway, NJ)
- …enthusiastic IT professional** + Minimum 3 years of technical support in a service desk / IT command center/network operations center role + Relevant ... at the intersection of healthcare, information, and technology. Become a member of our IT Global Innovation Center in the heart of the US, where you will find… more