- Blue Foundry Bank (Parsippany-Troy Hills, NJ)
- …customer inquiries and service requests, ensuring a positive experience during every interaction. The Contact Center Agent serves as a problem solver; builds ... + Effectively and efficiently handles all communication channels within the Channel Center + Effectively diffuses irate customers; while demonstrating an ability to… more
- VNS Health (Manhattan, NY)
- OverviewThis fully remote position supports the contact center and provides efficient and courteous consumer service via various contact center ... changes through ongoing training and educational resources. + Operates within contact center standards and metrics, fostering a collaborative culture… more
- VNS Health (Manhattan, NY)
- OverviewProvides efficient and courteous consumer service via various contact center technologies, such as chat, inbound/outbound calls, email, web, etc., to ... updates through on-going training, coaching and educational materials.* Adheres to general contact center standards and metrics (eg, call handling parameters).*… more
- Mount Sinai Health System (New York, NY)
- **Job Description** In the Access Center Lead Agent role within the FPA Access Center , you will be responsible for exemplifying patient experience while ... channels by providing superior customer service. The FPA Access Center which is centralized contact /call center...various doctors' offices in our health system. The Lead Agent for the Access Center is a… more
- Mount Sinai Health System (New York, NY)
- **Job Description** The Patient Transfer Center Agent coordinates and facilitates the provision of hospital services of affiliated practices and institutions and ... and Mount Sinai Health System departments. The Patient Transfer Center Agent works at Mount Sinais state-of-the...Sinai Hospital **Responsibilities** + Serves as the point of contact for referrals and obtains necessary information to initiate… more
- Black & Veatch (Paramus, NJ)
- **Commissioning Agent - Hybrid** Date: Sep 11, 2024 Location: US..._are_ Black & Veatch. We put them at the center of everything we do and empower them to grow, ... laws and regulations. **Certifications** Professional Engineer License preferred Commissioning Agent , certified by a national recognized commissioning organization. Acceptable… more
- Hackensack Meridian Health (Edison, NJ)
- …offer a hybrid schedule. **Responsibilities** A day in the life of a ** Contact Center Workforce Management (WFM) Staffing & Reporting Analyst** at **Hackensack ... degree and/or 5+ years experience in high-volume, multi-skilled and multi-site Contact Center .Workforce Management Analyst position OR a current active… more
- Helen Keller National Center for Deaf Blind Youths… (Sands Point, NY)
- …Regional Rep, Student (include dietary questionnaire, clothing list and Student Booklet,) + Contact travel agent to obtain quotes and book flights for incoming ... workplace, it's a community. Since 1967, Helen Keller National Center (HKNC) has been committed to improving the lives...following. Other duties may be assigned. + Create Student's Contact Sheet, Medical Folder and Admission File. + Insert… more
- Hackensack Meridian Health (Edison, NJ)
- …related field or equivalent work experience. + Minimum of 1 year of experience in a contact center environment + Minimum of 1 year of experience in a Workforce ... level of service to patients within the Patient Access Center (PAC) environment. Responsible for real time monitoring of...this position also serves as the central point of contact for supervisors and senior management as related to… more
- Wells Fargo (Iselin, NJ)
- …the Enterprise Application & Cloud Transformation team to realize a world class, next-gen Contact Center as a Service solution for the firm, creating an ... innovative and efficient customer and agent experience. **In this role, you will:** + Lead...meet customer expectations. **Required Qualifications:** + 10+ years of Contact Center industry experience with design, development,… more
- Quality Technology Services, LLC (Piscataway, NJ)
- …life safety systems, Electrical, Mechanical, and EPMS/BMS systems of a Data Center environment. This role will oversee, document, and track various aspects of ... serve as a project manager and liaison to a third-party commissioning agent . This role requires work hours to support construction/commissioning activities of data… more
- Weichert Co. (Rumson, NJ)
- …Manager to increase Weichert Financial Services opportunities in the office. + Oversees agent participation in the Weichert Lead Network program and at WLN monthly ... meetings. + Oversees agent participation in the Weichert Rental Network program. +...Oversees direct mail/Farming programs. + Uses the Marketing Resource Center to customize key sales tools and brochures. Other:… more
- Wells Fargo (Iselin, NJ)
- …UI Engineer to join our dynamic team and spearhead the transformational next generation Contact Center Solution. You will be working with cross functional teams ... of proven knowledge in one or more of the contact center sub domains such as: IVR/IVA,...Optimization, Historical Reporting & Analytics, Real Time Omni channel Agent experience and customer journey + 3+ years working… more
- Pfizer (New York, NY)
- …and partnerships required to execute the strategy + Acts as a change agent influencing both internal and external culture through designing and delivering training ... into clinical trial design and participation + Is the single point of contact for global stakeholders on initiatives related to Clinical Trial Diversity & Patient… more
- Neuberger Berman (New York, NY)
- …accuracy and within deadlines, including supporting the Dealer Services/Intermediary Call Center + Perform client account maintenance including but not limited to ... information + Interact with and oversee the Fund's Transfer Agent with heavy follow through on client work items...laws, rules, or regulations. If you would like to contact us regarding the accessibility of our website or… more
- US Bank (New York, NY)
- …in areas with a high volume of applicants, such as customer service, contact center , and Financial Crimes investigations, remain open for approximately 5 ... others in a complex business environment. The leader will be an effective agent of change and an exceptional motivator of people and teams. **Qualifications** The… more
- US Bank (New York, NY)
- …in areas with a high volume of applicants, such as customer service, contact center , and Financial Crimes investigations, remain open for approximately 5 ... manage others in a complex business environment. The leader will be an effective agent of change and an exceptional motivator of people and teams. Qualifications /… more
- Mount Sinai Health System (New York, NY)
- …Department of Justice and obtain/maintain authorization from the Federal Select Agent Program (FSAP); and **Minimum Certification Requirements** + Federal Emergency ... 20+ investigators; + Serves as the primary point of contact for the CoRE emergencies and alarms, including coordination...while keeping patients' medical and emotional needs at the center of all treatment. The Health System includes approximately… more
- CGI Technologies and Solutions, Inc. (New York, NY)
- …archive files for storage purposes. * Interface with passport applicants at Agency/ Center Information and Will-Call counters: o At the Information Station, ensure ... completed transactions and run designated reports. * Assist with Acceptance Agent training: prepare training materials, conduct "meet-and- greets," set-up training… more
- New Jersey Institute of Technology (Newark, NJ)
- …members, and three campuses in Beer-Sheva, Sde Boker and Eilat, BGU is an agent of change, fulfilling the vision of David Ben-Gurion, Israel's legendary first prime ... The ideal candidate should have a strong business sense, experience in new program/ center development and an understanding of what it takes to operate in a… more