- CUNY (New York, NY)
- …of the Service Services IT Manager , we seek a skilled and customer-oriented Service Desk IT Help Desk Tier 1 Support Technician to join our ... other tasks as requested by the OIT- Client Services Manager /Director **MINIMUM QUALIFICATIONS** 1. High School Diploma, GED, or...of Microsoft Office and MS 365 + Experience using IT Service Desk Management Software… more
- Lloyd Group (New York, NY)
- …Our Average Lloydian Tenure is over 5 years at Lloyd! About the Role The Service Desk Engineer Onsite acts as Lloyd's representative at our client's office(s). A ... About Lloyd Founded in 1995, Lloyd is an IT consulting and services firm focused on client...member of our Service Desk team, they are partially dedicated… more
- Mercy University (Dobbs Ferry, NY)
- …& Experience: + Minimum of one year of experience in an IT -related help desk . + Strong customer service orientation. + Strong computer skills and a high ... Service Desk Specialist Print (https://www.schooljobs.com/careers/mercyedu/jobs/newprint/4422405) Apply...to both Tier II Technical Support and the Help Desk Manager . + Participate in project teams… more
- New York State Civil Service (New York, NY)
- NY HELP No Agency Empire State Development, NYS Title Help Desk Manager Occupational Category Other Professional Careers Salary Grade NS Bargaining Unit None ... specific job duties and consistent with ESD policy.*BASIC FUNCTION: IT Helpdesk Manager position is an essential...in problem resolution and needs assessment.* Train new help desk employees on systems, procedures, and customer service… more
- TEKsystems (New York, NY)
- …various clinical/business applications. In speaking with the hiring manager , the Help Desk Support Analyst will manage level 1 service requests from report ... Desk support Analyst to join the hospital's Enterprise Service Desk . This individual will serve as...Desk . This individual will serve as the front-line IT support for the Health System's 11 hospitals. On… more
- City of New York (New York, NY)
- …matches, claiming systems, and personnel systems. Information Technology Systems (ITS), ITS Service Desk is recruiting to fill one (1) Computer Associate ... (Technical Support) I, to function as Service Desk Associate, who will: - Promptly...to request assistance or report a problem with an IT service , application, software, or hardware. Communicate… more
- Palo Alto Networks (New York, NY)
- …**Your Career** We are looking for a highly motivated, results orientated Deals Desk Consultant - North America to join our organization. The primary focus of ... approving all non-standard pricing requests that reach the level of executive manager + Review will include financial analysis for gross margin, revenue compliance,… more
- Royal Communications Consultants Inc (Scarsdale, NY)
- Service Delivery / Service Desk Manager - Scarsdale, NY / NYC / Hybrid Seeking an IT Manager with experience in growing a Technical Support and ... Service Desk team (not an Operations Team)....highly motivated and experienced problem solver with above-average customer service and desktop engineering skills. The Manager … more
- City of New York (New York, NY)
- …and coordinate complex information technology projects related to IT Operation and IT Service Desk from initiation to completion, including defining ... and leadership of multidisciplinary project and service desk teams including teams working on IT ...Create executive reports and dashboards to report on the IT Project and Service Desk … more
- WheelHouse IT (Wantagh, NY)
- …of the company and client in mind always. The Support Technician reports to the Support Desk Manager but are part of a team and believe in the future of ... that is eager to advance in their career in IT . Based out of our office in Long Island,...look for ways to provide only the best customer service and support to our clients. When the need… more
- City of New York (New York, NY)
- …is recruiting for one (1) Computer Specialist (SW) Level IV, to function as IT Business Relationship Manager , who will: - Be responsible for overseeing the ... including PROPEL, JIRA, Confluence, ITEMS, Policy Action, Executive Project Manager reports, Service Now, etc., in order...those objectives and satisfaction. - Base on research on IT capability carry out by unit staff, as well… more
- CUNY (Brooklyn, NY)
- …staff, and students. The User Services Manager will oversee delivery of IT desktop support, service desk assistance, and establishment and implementation ... Reporting to the Chief Information Officer/ Vice President of IT (CIO/VP), the User Services Manager will:...manage, and coordinate complex information technology projects related to IT Service Desk from initiation… more
- CUNY (New York, NY)
- …of Microsoft Office and MS 365 + Knowledge of CISCO/AutoCad equipment Setup + Experience using IT Service Desk Management Software + Knowledge of IT ... Within the Office of Information Technology, under the direction of the Client Services IT Manager , we seek an experienced and highly skilled IT … more
- City of New York (New York, NY)
- …up by the vendors. - Analyze, diagnose, test, and resolve basic to moderate service desk end-user issues and problems. - Monitor Applications and Batch Jobs. ... service requests. - Provide initial triage of service requests and determine if additional IT ...Minimum 3+ years of experience with Jira or similar service desk tools (ie, Service … more
- ASM Global (Brooklyn, NY)
- … IT Customer Support TechnicianDepartment: Information TechnologyReports To: Manager , Information TechnologyFLSA Status: Non-Exempt / Part-Time Hourly Union Code: ... live experiences for the guests that we serve. The IT Customer Support Technician is responsible for event day...ensure issue has been resolved. + Provide excellent customer service via telephone and in person Participate with the… more
- Lloyd Group (New York, NY)
- …Field Engineer (internally known as the Dispatch Engineer) is responsible for being our Service Desk hands during times we need them most! From prescheduled ... About Lloyd Founded in 1995, Lloyd is an IT consulting and services firm focused on client...a Technology Firm benchmark is 28) + Our Average Manager Tenure is over 9 years at Lloyd! +… more
- City of New York (New York, NY)
- Job Description The IT Customer Excellence team consists of the IT Service Desk and ITIL Practice Management units. The IT Service Desk ... service request, and knowledge management, implementing standard IT Service Management practices and quality measures...improve the support and service provided by IT . The Asset and Configuration Manager (ACM)… more
- City of New York (New York, NY)
- …A&CM. The A&CM Division's Business Intelligence Department (BI) within the Strategic Service Vertical seeks a Manager for Data Governance and Applications. ... non-A&CM stakeholders and ensure fidelity of A&CM reports. The Manager for Data Governance and Applications is a hands-on,...and solutioning with BI team. - Collaborate with NYCHA IT team on IT solutions and applications… more
- Hilton (New York, NY)
- The **New York Hilton Midtown** is looking for a Housekeeping Manager to join our team\! It's all about location in NYC and New York Hilton Midtown places you right ... MOMA, and Broadway\. Stop by the theater and transportation desk for tips, tickets, and travel in and around...1 \- 2 years previous experience in a Housekeeping Manager 's position within a large\-sized property + Hands\-on approach… more
- PSEG (Bethpage, NY)
- …develops and maintains the incident and problem management processes, and ensures that all Service Desk and Support personnel adhere to defined processes. + Uses ... particularly exciting time to join PSEG. **Job Summary** **Incident Manager /Problem Manager Lead** The purpose of the...responds to and addresses unplanned events that can affect service quality or service operations. The role… more