- MTA (New York, NY)
- Manager - Trouble Ticket Desk Job ID: 9632 Business Unit: Metro-North Railroad Location: New York, NY, United States Regular/Temporary: Regular ... Nov 25, 2024 Description POSTING NO. 9632 JOB TITLE: Manager - Trouble Ticket Desk DEPT/DIV: Maintenance of Way - Engineering WORK LOCATION: Grand… more
- City of New York (New York, NY)
- … as an escalation point for unsolved issues. - Utilize the agency's trouble ticket management software. - Participate in technical working groups strategizing ... process re-engineering, change management, program management, security administration, Service Desk , computer operations, telecommunications, and document management. As part… more