- ICF (Newark, NJ)
- …to continue learning and building their expertise within the unique area of energy-efficiency customer support . **Why you will love working here:** + Quality of ... Description **Energy Efficiency Customer Care Agent ** **Location: Remote (Must...online chat, and email. ICF provides best in class customer and client support through our specialized… more
- BlackRock (New York, NY)
- …ticket data analysis of trends and engage with Digital Experience, Engineering and Technical Support teams to proactively address issues wherever possible prior ... automation and AI-enabled support ** : become the product owner of an AI Support Agent chatbot and closely partner with the development team to drive the… more
- CanACRE (New York, NY)
- …expertise of our teams sets us apart. Our goals are to provide technical leadership for greater regulatory understanding and certainty and to build collaborative ... members who make an impact. The Right of Way Agent will be responsible for acquisition and enforcement of...provide local contact for interface with government, permitting, and customer interface related to franchise or property rights. Duties… more
- Travel + Leisure Co. (New York, NY)
- …experiences for millions of travelers worldwide. **Job Summary** The Community Marketing Agent works with popular local attractions such as malls or theme parks ... work in a team environment within a shared space. ** Technical Skills** + Proficient in MS Excel, MS Word,...more hours per week to meet your needs and support you throughout your career with us. Travel +… more
- PSEG Long Island (Bethpage, NY)
- …to the communities we serve, with more than 13,000 employees working together to support our customers and make a difference every day. Here, you'll have the ... offer flexible work options depending on the role. In support of this model, roles have been categorized into...building programs for workplace service delivery while also providing technical leadership to align workplace services to meet business… more
- Hubbell Power Systems (Westbury, NY)
- …development ideas and specifications + Works closely with Product Management, Business Development, Technical Support and sales team to gather product Voice of ... agents/distributors + Supervises agents/distributors within assigned territory + Keep Sales, Customer Technical Service teams, and other Hubbell personnel… more
- MTA (New York, NY)
- …orally and in writing, to interact with team members, customers, management, and support personnel ( technical and non- technical ). + Expert in establishing ... combined. MTA strives to provide a safe and reliable commute, excellent customer service, and rewarding opportunities. Summary: MTA IT-Agile COE is comprised of… more
- Google (New York, NY)
- …for our support platforms. You will work at the intersection of technical implementation and customer support strategy, developing innovative solutions ... a technical expert with an understanding of customer support needs, directly impacting how users...known contact drivers. + Build and enhance capabilities in support agent tools like Cases2, implement backend… more
- Deloitte (New York, NY)
- …+ Architect and implement end-to-end agentic systems that combine LLMs, multi- agent orchestration, enterprise data pipelines, and business applications - delivering ... directly, including data integration layers, retrieval and knowledge services, agent orchestration logic, and guardrails for safety, compliance, and resiliency.… more
- Wolters Kluwer (New York, NY)
- …to operationalize retrieval-augmented generation (RAG), vectorized APIs, and autonomous agent frameworks within live customer environments **Drive Engineering ... portfolio. This role is designed for a proven engineering leader who combines technical depth, product intuition, and business acumen to drive innovation across a… more
- Nestle (New York, NY)
- …requirements, and market delivery strategies + Support the establishment of a technical support structure for effective product launches + Manage the EDER ... and third-party service providers + Manage and resolve service provider and agent complaints regarding equipment and technical services, ensuring corrective… more
- Travelers Insurance Company (Edison, NJ)
- …has the ability to handle the most complex assignments based on technical complexity, customer service expectations, high challenge, high visibility, etc. ... Under general direction, responsible for the ownership of the Property Technical Discipline in Assigned Territory, which includes: Conducting quality Risk… more
- Amazon (New York, NY)
- …that delight customers and solve hard business problems. You will use data, customer anecdotes, and your own technical /business judgement to expedite decision ... Description Zappos is looking for a Principal Technical Program Manager (TPM) to revolutionize how F2...Subsidiary (Zappos & Shopbop) Tech teams rapidly produce innovative customer experiences by incorporating AI tools & agentic capabilities.… more
- Amazon (New York, NY)
- …build, and scaling of core services such as tool orchestration, agent execution engine, evaluation pipelines, model serving/tuning infrastructure, and monitoring ... will work closely with applied scientists and engineers to translate prototype agent capabilities into robust, scalable production systems. You will need to rapidly… more
- American Express (New York, NY)
- …As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, ... to understand and develop a perspective on how to apply evolving technologies ( Agent -to- Agent Protocol, Agentic Payments Protocol, x402, Web Bot Auth, Trusted … more
- Amazon (New York, NY)
- …at scale. You will work backwards from the needs of advertisers-delivering customer -facing products that directly help them create, optimize, and grow their ... campaigns. Beyond building models, you will advance the agent ecosystem by experimenting with and applying core primitives such as tool orchestration, multi-step… more
- Deloitte (New York, NY)
- …+ Architect and implement end-to-end agentic systems that combine LLMs, multi- agent orchestration, enterprise data pipelines, and business applications - delivering ... directly, including data integration layers, retrieval and knowledge services, agent orchestration logic, and guardrails for safety, compliance, and resiliency.… more
- Guardian Life (New York, NY)
- …deliver AI-driven products that power growth, improve risk management, and elevate customer experience. Guardian created the Data Science Lab (DSL) to reimagine ... other Data Science, Data Engineering, Business groups. Successful candidates have strong technical foundation, excel in coding, detail oriented, and have passion for… more
- Publicis Groupe (New York, NY)
- …global clients. This role offers a clear growth path into AI Orchestration or Agent Studio leadership as the platform evolves. **Your Impact** This role blends deep ... technical expertise in data engineering with AI awareness and...including: + Campaign performance data aggregation and transformation + Customer journey data processing and enrichment + Marketing attribution… more
- JPMorgan Chase (New York, NY)
- …where you will guide sales advisory, optimize complex problem-solving, and shape customer -centric strategies. Leverage your expertise to make a lasting impact in a ... value to customers. You will build a team of Agent Specialists to advise firmwide teams in designing and...crafting complex solutions and assessing risk to enhance the customer experience + Leverages extensive knowledge of a cluster… more