- Percepta (Rockleigh, NJ)
- …Day, You'llCoordinate towing and roadside services for ownersProvide highest level of customer support through omni-channel solution ( voice calls, emails, ... Bilingual Spanish Customer Support Representative - Volvo Roadside...bring first-class service across each market we support . As a Bilingual Spanish Customer … more
- Adecco US, Inc. (Bethpage, NY)
- Adecco is seeking a Voice Customer Service support representative in Bethpage, NY (Long Island, NY). This contract opportunity will be 3 days in the ... order fulfillment. 2 plus years of Customer Support experience. Customer Service ( Voice Products). The Voice Operations Department manages the… more
- Capital One (New York, NY)
- …Street (22008), United States of America, New York, New York Manager, Product Management - Voice Self- Service **Our Voice Self- Service team (Interactive ... you will be involved in building product strategy to anticipate customer needs.** **You'll team with world-class** **Product Managers, Business Analysts, Designers,… more
- Danaher Corporation (Port Washington, NY)
- …to ensure agreed levels of service delivery and performance are maintained. + Support of network and voice aspects of Major Incidents including those at ... solve their toughest challenges. Our products serve diverse, global customer needs across a wide range of applications to...for a range of tasks, including: + Implementation and support of Network and Voice solutions within… more
- AIG (Jersey City, NJ)
- …to successfully standardize complex, non-routine UC designs to provide consistent customer service experience. + Demonstrates strategic foresight while employing ... customers to manage risk. Join us as an AVP, Voice Services Engineer to make more of your specialist...within their given function + Must possess extreme professionalism, customer service attitude, attention to detail/quality, ability… more
- Amazon (New York, NY)
- …partner teams and stakeholders - Serve as the primary contact for the central customer service organization, D2AS (Devices CS) while working to improve ... defining metrics and processes. As the Owner for the Voice of the Customer (VOC) program you...customer service standards - Main point-of-contact for… more
- HSBC (New York, NY)
- …as required to work through said issues, and outages + Ability to provide great customer service whilst staying collected as you will be working with all levels ... are working on + Responsible for providing business as usual and project teams support for all Trade Floor Voice technologies with a concentration in… more
- JPMorgan Chase (Jersey City, NJ)
- … solutions to end users + Deep understanding of the trader voice product lifecycle, including product strategy development, customer engagement, architecture ... ensures teams deliver in accordance with compliance standards, risk and security, service level agreements, and business requirements + Conducts market research and… more
- Vantage Specialty Chemicals (Fairfield, NJ)
- …process improvement they lead and guide the Representatives to drive best in class customer service . They help establish service level agreements and build ... the team is providing customers with best in class customer support . + Utilize key performance indicators...Ideal Candidate** **Desired Background** 5 years of experience in Customer Service /Care roles. Bachelor's degree required. A… more
- Amazon (New York, NY)
- …back end technical support and marketing automation - Experience working in customer service , or marketing operations support roles Amazon is committed ... and maintain knowledge resources to help our marketers self service support issues. * Be a leader...team interacts with leading companies and believes that world-class support is critical to customer success. AWS… more
- Kelly Services (Port Washington, NY)
- …uses knowledge of company's products and services and excellent customer service skills to address issues, provide support , offer information, and place ... customer interactions and tracks call types. + Maintains support service levels and upholds Customer...to communicate with confidence in a clear, professional speaking voice + Strong verbal and written communication skills +… more
- Hackensack Meridian Health (Hackensack, NJ)
- …our mission to transform healthcare and serve as a leader of positive change. The ** Customer Service Representative** , under the direction of the Customer ... are just the beginning. It's also about how we support one another and how we show up for...Service Supervisor, is responsible for all customer service related inquiries across the Hackensack… more
- System One (Piscataway, NJ)
- … expectations by interfacing with various Dept./areas + Handles inquiries in Customer Service Group mailbox as well as voice mail system for all accounts. + ... Job Title: Customer Service Associate Location: Piscataway, NJ...M-F, 8-5 Type: Contract Responsibilities + Provide order management support for customers, including order entry, allocation of material… more
- Brighton Health Plan Solutions, LLC (New York, NY)
- About The Role The Customer Service Representative assists members, physicians, hospitals, revenue agencies and other healthcare providers with member benefits, ... eligibility, claims inquiry, claim reconsiderations and appeals. The Customer Service Representatives must be able to work in various shifts Monday to Friday… more
- Amazon (New York, NY)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... service level. * Drive optimal program satisfaction and Customer Success Manager satisfaction. * Liaise with other partner...blockers as appropriate across multiple organizations. Advocate as the voice of the customer internally, using data… more
- Vantage Specialty Chemicals (Fairfield, NJ)
- …The ** Customer Representative** ensures that customers are provided best in class customer support , representing a seamless customer experience, with a ... to constantly improve, adapt and iterate. We value the voice and talent of our colleagues by empowering them...Ideal Candidate** **Desired Background** + 3 years' experience in Customer Service /Care roles. + Bachelor's degree required.… more
- Intuit (New York, NY)
- …as Customer Research, Competitive Intelligence, Analytics, CX Voice of Customer , Experience/UX Research, and Support Insights + You will communicate and ... on one of our strategic initiative cross-functional teams, responsible for elevating the customer voice and ensuring strategic decisions lead with the … more
- Amazon (New York, NY)
- …escalating, and clearing blockers as appropriate across multiple organizations. Advocate as the voice of the customer internally, using data and anecdotes to ... Description The Strategic Account Services (SAS) organization is seeking a Senior Customer Success Manager to shape the future of the program. The Senior Customer… more
- Guardian Life (New York, NY)
- …the industry, Guardian's business, market trends, competitive environment + Be familiar with Voice of Customer and Market Research & Intelligence best practices, ... **2025 Guardian Summer Intern, Customer Experience Marketing** Our 2025 Internship Program is...be dedicated to ensuring our customers always have a voice in every discussion, meeting, and decision. **You will:**… more
- RTX Corporation (New Hyde Park, NY)
- …Hyde Park, NY, 11042 USA Position Role Type: Onsite Our Air/Ground International Voice Service is the aeronautical industry's air/ground voice communications ... have the opportunity to work in an environment where customer service is held in the highest...You Will Learn + You will learn how to support our nationwide Air-to-Ground voice and data… more
