- Adecco US, Inc. (Bethpage, NY)
- Adecco is seeking Voice Customer Service support representative in Bethpage, NY. This contract opportunity will be 3 days in the office and 2 days' work ... order fulfillment. 2 plus years of Customer Support experience. Customer Service ( Voice Products). The Voice Operations Department manages the… more
- Amazon (New York, NY)
- …partner teams and stakeholders - Serve as the primary contact for the central customer service organization, D2AS (Devices CS) while working to improve ... defining metrics and processes. As the Owner for the Voice of the Customer (VOC) program you...customer service standards - Main point-of-contact for… more
- AIG (Jersey City, NJ)
- …to successfully standardize complex, non-routine UC designs to provide consistent customer service experience. + Demonstrates strategic foresight while employing ... customers to manage risk. Join us as an AVP, Voice Services Engineer to make more of your specialist...within their given function + Must possess extreme professionalism, customer service attitude, attention to detail/quality, ability… more
- JPMorgan Chase (Jersey City, NJ)
- … solutions to end users + Deep understanding of the trader voice product lifecycle, including product strategy development, customer engagement, architecture ... ensures teams deliver in accordance with compliance standards, risk and security, service level agreements, and business requirements + Conducts market research and… more
- Unilever (Englewood Cliffs, NJ)
- Background & Purpose of the Job The Customer Service and Logistics Director NA IC leads all aspects of our Customer service operations and logistics in ... and a technology mindset to experiment and learn. Key Metrics for Success: Customer Service Levels: DR, OTIF, OSA, AGS Ranking Logistics Cost: Warehousing,… more
- Kelly Services (Port Washington, NY)
- …uses knowledge of company's products and services and excellent customer service skills to address issues, provide support , offer information, and place ... customer interactions and tracks call types. + Maintains support service levels and upholds Customer...to communicate with confidence in a clear, professional speaking voice + Strong verbal and written communication skills +… more
- Nestle (New York, NY)
- …for your development and growth. Join us! **Position Summary:** The Senior Digital Customer Service Representative ( Customer Contact Center) will act as ... of our core brand principals, products, and services. Including customer service policies, procedures, and internal protocols....touch point-specific nuances and act as the face and voice of the brand through engagement. * Utilize the… more
- Hackensack Meridian Health (Tinton Falls, NJ)
- …our mission to transform healthcare and serve as a leader of positive change. The ** Customer Service Representative** , under the direction of the Customer ... are just the beginning. It's also about how we support one another and how we show up for...Service Supervisor, is responsible for all customer service related inquiries across the Hackensack… more
- Brighton Health Plan Solutions, LLC (New York, NY)
- About The Role The Customer Service Representative assists members, physicians, hospitals, revenue agencies and other healthcare providers with member benefits, ... eligibility, claims inquiry, claim reconsiderations and appeals. The Customer Service Representatives must be able to work in various shifts Monday to Friday… more
- Amazon (New York, NY)
- …a specified service level. * Drive optimal program satisfaction and Customer Success Manager satisfaction. * Liaise with other partner teams and coordinate ... escalate, and clear blockers as appropriate across multiple organizations. Advocate as the voice of the customer internally, using data and anecdotes to drive… more
- Vantage Specialty Chemicals (Fairfield, NJ)
- …The ** Customer Representative** ensures that customers are provided best in class customer support , representing a seamless customer experience, with a ... to constantly improve, adapt and iterate. We value the voice and talent of our colleagues by empowering them...on proactive customer communication and 'white glove' service to delight our customers. Key area of focus… more
- Amazon (New York, NY)
- …escalating, and clearing blockers as appropriate across multiple organizations. Advocate as the voice of the customer internally, using data and anecdotes to ... Description The Strategic Account Services (SAS) organization is seeking a Senior Customer Success Manager to shape the future of the program. The Senior Customer… more
- Guardian Life (New York, NY)
- …the industry, Guardian's business, market trends, competitive environment + Be familiar with Voice of Customer and Market Research & Intelligence best practices, ... **2025 Guardian Summer Intern, Customer Experience Marketing** Our 2025 Internship Program is...be dedicated to ensuring our customers always have a voice in every discussion, meeting, and decision. **You will:**… more
- RTX Corporation (New Hyde Park, NY)
- …Hyde Park, NY, 11042 USA Position Role Type: Onsite Our Air/Ground International Voice Service is the aeronautical industry's air/ground voice communications ... have the opportunity to work in an environment where customer service is held in the highest...You Will Learn + You will learn how to support our nationwide Air-to-Ground voice and data… more
- Cardinal Health (New York, NY)
- … advocate and liaison back into Cardinal Health organization (field sales, customer service , implementation, contracts, operations). We are seeking a candidate ... demographics and oversees the accuracy of new account setup. + Provides appropriate level of customer support on complex customer issues. + The customer … more
- Amazon (New York, NY)
- … & Seller Support (AACSS) team is positioned to deliver world class Customer Service and Seller (Dealer) Support . Basic Qualifications - 1+ years ... most complex customer issues and use the customer 's voice as a compass to identify...support industry - 4+ years experience in front-line customer service , customer service… more
- Amazon (New York, NY)
- …AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners ... solving their challenges through new ideas, tools and mechanisms *You will serve as the customer 's cloud journey coach and be the voice of the customer … more
- Kuehne+Nagel (Jersey City, NJ)
- …Master of Documentation: Keep our records shipshape! Your meticulous record-keeping in our customer service management system ensures no customer concern ... be at the forefront of this mission, delivering top-notch service with a warm smile and a can-do attitude....Collaborate with our rockstar sales, operations, marketing, and technical support teams to tackle customer issues and… more
- JPMorgan Chase (Jersey City, NJ)
- …and stakeholders. The goal of the team is to deliver an industry leading voice recording service for the business. Focused on ensuring the completeness of ... make a significant impact, supported by user research and customer feedback to fuel the creation of innovative products...large body of work concerned with (i) uplifting the voice recording applications themselves to be on the latest… more
- Amazon (New York, NY)
- …500 enterprises. The TAM role is not directly hands on keyboard within the customer 's environment for troubleshooting customer support issues, rather you ... all industries and sizes gain the best value and service from AWS? AWS Enterprise Support , Technical...an opportunity to be the principal technical advisor and ' voice of the customer ' to organizations ranging… more