- Ryder System (Seattle, WA)
- …Transportation, Fleet Maintenance and Supply Chain Services in the World! **Summary** The ** Customer Engagement Manager (CEM)** position is responsible for ... assigned accounts in the Business Unit (BU); the education/development of customer interest in additional Ryder services (including Full-Service Lease, Programmed… more
- Amazon (Seattle, WA)
- …The Data and Artificial Intelligence (AI) team is a new function within Customer Engagement Technology. We own the end-to-end process of defining, building, ... life A typical day for a Principal Technical Program Manager in the Customer Service's Data and...Artificial Intelligence (AI) team is a new function within Customer Engagement Technology. We own the end-to-end… more
- Amazon (Seattle, WA)
- … obsession into everything we do, and this is especially true in the Customer Engagement Technology (CET) department. CET owns the technology to support and ... our customers. CET is looking for a Software Development Manager to join us on a multi-year, large-scale, enterprise...401(k) Plan About the team The mission of the Customer Engagement Technologies (CET) team within … more
- Amazon (Seattle, WA)
- …a day, 7 days a week, and in over 20 languages (and growing). The Customer Engagement Technologies (CET) organization powers CS by developing elegant Customer ... Description Amazon's mission is to be 'Earth's most customer -centric company', and our award-winning Customer ...team is looking for a talented and experienced Product Manager to work across CET Technical Development, Operations, UX… more
- Amazon (Seattle, WA)
- …The Data Science Manager in Natural Language Processing (NLP) within the Customer Engagement Technology, Self-Service and Automation team will work on the ... managers, to integrate Large Language Model (LLM)-based solutions into Amazon's customer service platforms. - Develop and implement strategies for data collection,… more
- Amazon (Seattle, WA)
- …a Finance Manager to join our growing business to partner with the Customer Engagement and Technology team. You will work closely with your business partners ... do at Amazon is focused on being "Earth's Most Customer -Centric Company". At the core of this customer... Customer -Centric Company". At the core of this customer centricity is the Worldwide Customer Service… more
- Amazon (Seattle, WA)
- Description Amazon's Customer Engagement Technologies (CET) team is at the forefront of intelligent self-service and automation, leveraging cutting-edge GenAI ... technologies. We are looking for an exceptional Senior Technical Program Manager to lead the development and deployment of innovative GenAI chatbots, voicebots,… more
- Amazon (Seattle, WA)
- …3. Paid Time Off (PTO) 4. 401(k) Plan About the team The mission of the Customer Engagement Technology (CET) team within Customer Service is to create ... Description Amazon's Customer Service is at the forefront of intelligent... experiences. We are looking for a Technical Program Manager (TPM) to lead high-impact initiatives in this domain.… more
- Amazon (Seattle, WA)
- … obsession into everything we do, and this is especially true in the Customer Engagement Technology (CET) department. We are looking for a Sr. Technical ... Description Amazon.com is broadly recognized as #1 in Customer Service (CS) in the US and abroad....Program Manager (TPM) who can own the scoping, planning, and… more
- Amazon (Seattle, WA)
- …is deeply ingrained in everything we do, especially in the Customer Engagement Technology (CET) department. Leveraging conversational Artificial Intelligence ... is broadly recognized as a leader in providing exceptional Customer Service globally. At Amazon, we are driven by...learning (ML) technology, we strive to predict and resolve customer issues through self-service and automation solutions. The CET… more
- Amazon (Seattle, WA)
- …you! We are seeking a Sr Product Manager - Technical to join the Customer Engagement Technology (CET) Team within Amazon Customer Service (CS). We're ... Description Are you someone who cares about customer experience and wants to be involved in...Language Models (LLMs) to revolutionize how customers interact with customer service. In this role, you will be responsible… more
- Amazon (Seattle, WA)
- …one of the largest customer service organizations in the world. The Customer Engagement Technology (CET) organization powers CS by developing elegant ... Description Amazon's mission is to be 'Earth's most customer -centric company', and our award-winning Customer ...is looking for a talented and experienced Senior Product Manager Technical to work across CET Technical Development, Operations,… more
- Amazon (Seattle, WA)
- …using Artificial Intelligence? Then we're looking for you! We are seeking a Senior Program Manager to join the Customer Engagement Technology (CET) Team. You ... across the broader CET team. A day in the life As a Program Manager in our Customer Engagement Technology team, your day is a dynamic blend of strategic… more
- Amazon (Seattle, WA)
- …using Artificial Intelligence? Then we're looking for you! We are seeking a Program Manager to join the Customer Engagement Technology (CET) Team. You ... across the broader CET team. A day in the life As a Program Manager in our Customer Engagement Technology team, your day is a dynamic blend of strategic… more
- Amazon (Seattle, WA)
- …territories, implementing merchandising recommendations and improvements to increase customer engagement with our service. This manager will define, measure ... released this year! We are looking for a smart, customer -obsessed and analytical Marketing Manager to help...experience (Prime Video storefront) leading the roadmap to increase customer engagement at a service level -… more
- Microsoft Corporation (Redmond, WA)
- …and experienced leader to join our team. We are hiring a Sustainability Program Manager , Supplier Engagement . The Sustainability Program Manager , Supplier ... sustainability initiatives to enable supply chain transformations. This Sustainability Program Manager , Supplier Engagement role within CS4 PMO's Sustainability… more
- Amazon (Bellevue, WA)
- Description Amazon Web Services has an opening for a Manager (TPM), Service Engagement to grow and promote the AWS Support Experience Owner (SXO) and Service ... Quotas (SQ) business programs globally. As a TPM manager overseeing this space, you will be responsible for understanding the vision of these programs and the… more
- Amazon (Seattle, WA)
- …efforts. The ideal candidate is someone who is experienced in building and growing customer engagement , has experience with Owned and Operated channels (such as ... The AHS Performance Marketing Team is seeking a talented, customer -obsessed and tenured people manager , to own...end to end planning, strategy and execution of AHS Engagement Marketing for all Health Programs and Services businesses… more
- Amazon (Seattle, WA)
- …that we are exceeding expectations in developing and delivering solutions. As a Sr Engagement Manager , you will collaborate across roles to understand a ... Description AWS Engagement Managers seek to understand our customers' needs, their...customer 's mission objectives and define project goals. You will lead… more
- Amazon (Bellevue, WA)
- …self-starter to join our North America Food Safety and Compliance team as Senior Manager , External Engagement and Trust. In this pivotal role, you'll position ... Description At Amazon, we're committed to being the most customer -centric company on earth, and food safety is a...North America Food Safety and Compliance team as Sr. Manager , External Engagement and Trust. This role… more