- Microsoft Corporation (Redmond, WA)
- …Innovation Hubs around the world. We are on the lookout for a Business Program Manager - Customer Engagement to be part of our CET leadership to lead ... Microsoft's Customer Engagement Team (CET) leads a...or related field AND 6+ years work experience in program management, process management, process improvement or internal and… more
- Amazon (Seattle, WA)
- Description We are seeking a Sr. Program Manager to join the Customer Engagement Technology (CET) Team. You will be responsible for driving ... this role you will lead the Run of Business program for our Customer Handing Experience (CHEX)...singular owner of the Run of Business (RoB) CHEX program , managing all aspects of stakeholder engagement … more
- Amazon (Seattle, WA)
- Description We are looking for a Senior Technical Program Manager at Ring. The role will be a part of the eCommerce & Customer Engagement team. The team ... powers Ring's direct-to-consumer (DTC) selling programs and customer engagement initiatives. These products and services...to take a high degree of ownership for their program vision and execution of ideas. You can prioritize… more
- Amazon (Seattle, WA)
- …Intelligence? Then we're looking for you! We are seeking a Senior Program Manager to join the Customer Engagement Technology (CET) Team. You will ... be responsible for driving a high-visibility program of reducing customer service contacts that...job responsibilities - Be a singular owner of the program , managing all aspects of stakeholder engagement … more
- Amazon (Seattle, WA)
- … Obsessesd? Then we're looking for you! We are seeking an experienced Senior Program Manager , Technical Care Programs, to join the Device, Digital and Alexa ... Description Are you someone who cares about customer experience, and wants to be involved in...be responsible for driving high-visibility programs that cultivate employee engagement by growing employee skills to deliver technical expertise… more
- Chewy (Bellevue, WA)
- …Chewy is seeking a skilled and strategic Sr Employee Engagement Manager to join our world-class Customer Service (CS) organization! We recognize ... our organization. Reporting to the Associate Director of Employee Engagement for Customer Service, you will collaborate...and enhance overall employee satisfaction. As a Sr Employee Engagement Manager , you will play a pivotal… more
- Amazon (Seattle, WA)
- …based on rigorous analytics. Not only do you have a deep intuition for customer needs, you are also adept with quantitative data sets. Your innate curiosity drives ... sell your vision to leadership, understand the market, analyze consumer engagement , lead your team, etc. Make hard, high-judgment trade-offs between features… more
- Acxiom (Seattle, WA)
- We are seeking a skilled Engagement Manager (Adobe Practice) to join...5-7 years of proven experience as a Sr. Project Manager or Program Manager in ... our team. The Engagement Manager (Adobe Practice) will coordinate multiple workstreams within a project from inception to completion. They will be responsible… more
- Amazon (Seattle, WA)
- …that we are exceeding expectations in developing and delivering solutions. As a Sr Engagement Manager , you will collaborate across roles to understand a ... Description AWS Engagement Managers seek to understand our customers' needs,...leadership in a complex enterprise environment as a project manager or program manager . Has… more
- Amazon (Seattle, WA)
- …principles? If so, the Selling Partner Support team is looking for a Senior Program Manager to build and manage programs for our global operations that ... solving complex business problems? Do you strive to create customer -centric solutions that drive measurable results? Do you like...the Seller experience. Key job responsibilities As a Sr. Program Manager , you will be responsible for… more
- Amazon (Seattle, WA)
- …looking for a Senior Product Manager -Technical to own key product areas within the Engagement & Member CX space. A product manager in this role will have the ... to be Earth's most engaging, satisfying, and loved membership program . Prime members across 20+ countries have access to...entertainment, and more. Within the WW Prime org, the Engagement & Member CX team's mission is to connect… more
- Amazon (Seattle, WA)
- …and leading government agencies-to power their infrastructure. We are looking for a Field Engagement Campaigns Manager to join the Field Engagement Center of ... to plan and deliver relevant messages to the AWS global Field, enhancing customer engagements. The ideal candidate is a professional who can operate in a… more
- Amazon (Seattle, WA)
- …responsibilities * Planning of senior-level executive engagements focused on improving customer engagement . This includes coordination with multiple stakeholder ... efforts and sharing of best practices. * Obsessively improve customer interactions by capturing feedback to iterate program...ideas and best practices for improving the business and customer engagement and sharing artifacts within the… more
- Amazon (Bellevue, WA)
- Description At Amazon, we're working to be the most customer -centric company on Earth. To get there, we need exceptionally talented, bright, and driven people. If ... online, this is your chance to make history. The Program Management Office (PMO) Leader, reporting to the Director...Leader, reporting to the Director of Strategy, Integration & Engagement , is responsible for designing the framework and governance… more
- Applause (Seattle, WA)
- …Other duties as assigned The ideal candidate is passionate about AI technology, customer engagement , and data-driven insights. They possess strong analytical and ... Program working on leading technology initiatives. . The Engagement Lead is to work remotely or on the...customer mainly in the Pacific Time Zone. The Engagement Lead is a results-driven professional who will spearhead… more
- YMCA of Greater Seattle (Bothell, WA)
- …We have an awesome opportunity for the critical position of Lead Member Engagement Representative. In this role, you will provide our members with exceptional ... customer service, developing strong and supportive relationships that provide...You will also assist people in the membership and program enrollment process. You will help oversee the daily… more
- Amazon (Seattle, WA)
- Description The Customer Trust Perception team works to ensure that...scale our impact. We are looking for a Sr. Program Manager to join our team! As ... and conduct quantitative and qualitative research studies to generate customer trust perception insights. Leveraging our research findings, we...the Sr. Program Manager , you will partner with global stakeholders across the… more
- Amazon (Seattle, WA)
- … reflects through all program -related work 5. Identify trends and themes in customer engagement data to see where larger issues need to be addressed; meet ... Do you have a passion for working backwards from customer needs to design an operation? Do you love...issue resolution and prevention. We're looking for a Sr. Program Manager to help build operational processes… more
- Amazon (Seattle, WA)
- …Digital, Device and Alexa Support (D2AS) organization is seeking a Program Manager to join the D2AS Executive Customer Relations (ECR) team. The D2AS ... works on behalf of Senior Leaders to resolve complex customer problems, restore customer trust, and prevent...will be part of a Worldwide Digital and Device Program team who collaborates with various teams, within and… more
- Amazon (Seattle, WA)
- …AWS Marketing Customer Experience team is seeking a highly skilled Senior Technical Program Manager who will own the full program responsibilities for ... including planning, requirements, implementation, launch, escalations, and external team engagement . They will be the technical team's first point-of-contact to… more