- ManpowerGroup (Redmond, WA)
- … Manager to join their team. As a Critical Situation Escalation Manager , you will be part of the Customer Experience & Success department supporting the ... which will align successfully in the organization. **Job Title:** Critical Situation Escalation Manager **Location:** 100% Remote **Duration** : 18 mo contract… more
- Amazon (Seattle, WA)
- …Company". At the core of this customer centricity is the Worldwide Customer Service organization. Our Finance leaders work cross functionally, help others ... most customer -centric company on Earth. The Worldwide Customer Service Finance team is looking for...Service Finance team is looking for a Finance Manager to join our growing business to partner with… more
- Amazon (Seattle, WA)
- …place for you.. At the core of this customer centricity is the Amazon Customer Service (CS) organization. We are looking for a Senior Financial Analyst to ... and more. This position reports to the Sr. Finance Manager of the D2CS organization. The pace and growth...Key team member of World Wide Digital and Devices Customer Service Finance team that contributes to… more
- Amazon (Seattle, WA)
- …few things as we navigate the most customer -centric company on Earth. The Worldwide Customer Service Finance team is looking for a FP&A Finance Manager ... to join our growing business to support the customer service teams. You will also build...inaccurate data, identifying the root cause and creating/implementing an escalation plan experience - 6+ years of solving complex… more
- Amazon (Seattle, WA)
- …Key job responsibilities - Interface between Amazon Regional business teams and Customer Service (CS) Concessions to facilitate defect reduction goals. - ... Description The Worldwide (WW) Concessions Planning Sr. Program Manager will have cross functional responsibilities and needs to be passionate about the customer … more
- Amazon (Seattle, WA)
- …Technical to join the Customer Engagement Technology (CET) Team within Amazon Customer Service (CS). We're building the solutions that will enable customers ... Intelligence (AI) with Large Language Models (LLMs) to revolutionize how customers interact with customer service . In this role, you will be responsible for key… more
- Amazon (Seattle, WA)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... Description Customer Behavior Analytics (CBA) Finance seeks a Finance Manager to support CBA tools that inform financial decisions across our marketing… more
- Amazon (Seattle, WA)
- …high-energy team of software engineers, product managers, user experience designers as well as customer service leads. The role is focussed on program that spans ... to make Alexa an expert in itself. We are looking for an experienced, customer obsessed Technical Program Manager who is able to collaborate effectively with… more
- Amazon (Seattle, WA)
- Description Amazon.com is broadly recognized as #1 in Customer Service (CS) in the US and abroad. At Amazon we drive innovation and customer obsession into ... department. We are looking for a Sr. Technical Program Manager (TPM) who can own the scoping, planning, and...the team The mission of the CET team within Customer Service is to create earth's best… more
- Amazon (Bellevue, WA)
- …making; attention to detail and organization skill.- Experience with technical customer service organizations and/or cloud computing technologies. - Experience ... Description Amazon Web Services has an opening for a Manager (TPM), Service Engagement to grow and promote the AWS Support Experience Owner (SXO) and Service … more
- Amazon (Seattle, WA)
- …of AWS services and features to run their mission-critical applications. The Senior Cloud Service Deliver Manager is engaged with the client account level and is ... Be involved in the change management process of the customer 's environment to ensure success and service ...phone). - Triage technical issues. - Provide oversight of escalation , prioritization, and drive customer communication during… more
- Amazon (Seattle, WA)
- Description The mission of the Customer Engagement Technology (CET) team within Customer Service is to create earth's best customer service solutions ... and improve the efficiency of our automation systems, delivering seamless and personalized customer service experiences on a global scale. As a Principal TPM,… more
- Amazon (Bellevue, WA)
- Description We are seeking a stellar Risk Manager to join the Global Service Compliance (GSC) team supporting Amazon's Project Kuiper. Amazon's Project Kuiper is ... that allow Kuiper to move quickly. As the Risk Manager within the Controllership vertical for Kuiper GSC, you...that are scalable and right-sized. You will ensure early escalation and visibility for risks that have a high… more
- Amazon (Seattle, WA)
- …(AI) with Large Language Models (LLMs) to revolutionize how customers interact with Amazon Customer service . You will work directly with our science team to ... looking for you! We are seeking a Principal Product Manager Tech to join the Customer Engagement...the organization. The mission of the CET team within Customer Service is to create earth's best… more
- Amazon (Seattle, WA)
- …will use Artificial Intelligence (AI) with Large Language Models (LLMs) to help our Customer Service Associates (CSAs) solve customer problems globally. You ... looking for you! We are seeking a Principal Product Manager to join the Customer Engagement Technology...to utilize LLMs within our newly redesigned world class customer service associate interface to help CSAs… more
- Amazon (Seattle, WA)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... for relationship-building and an intense desire to understand how escalation and crisis response can best operate within the...organization are critical to this role. As the Senior Manager of Risk Management, you will be expected to… more
- Skookum Contract Services (Bremerton, WA)
- …person. + Love working on collaborative teams. + Are dedicated to internal and external customer service . + Take pride in your work. + Are drawn to serving ... with over 1,300 employees. + Dedicated to providing incredible customer experience to our federal and private-sector customers. +...our Home Office in Bremerton, WA.) As a Training Manager , you'll be responsible for creating and executing our… more
- Savers | Value Village (Bellevue, WA)
- **Job Title: Customer Service Specialist II** **Who we are:** As one of the largest for-profit thrift operators in the United States, Canada and Australia for ... on:** Support Savers mission and vision by providing exceptional customer service responding to inquiries from internal...problem-solving skills. This position reports to the Voice of Customer manager and has no direct reports.… more
- US Bank (Seattle, WA)
- …experience in payment processing Problem escalation and resolution skills Excellent customer service and follow up skills Exceptional verbal and written ... achieve their financial goals-no matter what they need. From transaction processing to customer service , to driving innovation and launching new products, we're… more
- Amazon (Seattle, WA)
- …to join the Voice of Customer (VOC) team within the Worldwide Customer Service (CS) organization. We are a cross-functional product, program, science, and ... Do you think fast, dive deep, and get things done? Are you passionate about improving customer experience? We are seeking a Principal Product Manager -Technical… more