- Amazon (Seattle, WA)
- …and recommend new approaches, policies, and procedures for continuous improvement. * Own the Customer Experience ( CX ) Intake Mechanism to help GDSP builders ... the Private Pricing Programs and Experiences (3PX) team. The Senior Design Strategist, 3PX will partner with UX researchers,...B2C settings with a proven ability to document the customer experience to identify gaps and opportunities,… more
- Qualtrics (Seattle, WA)
- …impactful customer experience programs. As a key member of the Customer Experience ( CX ) Professional Services team, this position contributes to the ... organizations that are both mature and immature in the customer experience space and will be able...Customer Relationship:** Build and maintain strong relationships with senior customer stakeholders, acting as their advisor.… more
- Amazon (Seattle, WA)
- …through use cases like predictive quality and maintenance analytics. AWS is seeking a Senior User Experience Researcher for Industrial IoT (IIoT) to help us ... needs and collaborate with the cross-functional team to build a cohesive experience for operational and IT end users in manufacturing organizations. The intended… more
- Amazon (Bellevue, WA)
- …on the future today, consider joining Mechatronics & Sustainable Packaging Customer Experience Org. In the position of Sr . Ops Engineer Deployment & Ramp, ... newly constructed sites and operational fulfillment centers. As a Sr . Ops Engineer, your primary role is to own...status. About the team The Mechatronics & Sustainable Packaging Customer Experience (MSP CX ) team… more
- Amazon (Bellevue, WA)
- …in ways that are rewarding, fulfilling and fun. The Mechatronics & Sustainable Packaging Customer Experience (MSP CX ) team is responsible for providing ... customer orders. In this role on the MSP CX team, you will work directly with operations leaders...used to drive multi-million dollar businesses and reporting to senior leadership * Experience developing and executing/delivering… more
- Amazon (Bellevue, WA)
- …key stakeholders, prepare and present regular reports on customer experience performance, initiatives, and recommendations to senior leadership and ... strategy, end to end delivery, and communicating results to senior leadership - Experience using data and...related field - Proven experience in leading customer experience transformations or large-scale CX… more
- Amazon (Sumner, WA)
- …on the future today, consider joining Mechatronics & Sustainable Packaging Customer Experience Org. In the position of Sr . Ops Engineer Deployment & Ramp, ... newly constructed sites and operational fulfillment centers. As a Sr . Ops Engineer, your primary role is to own...status. About the team The Mechatronics & Sustainable Packaging Customer Experience (MSP CX ) team… more
- Amazon (Sumner, WA)
- Description In the Mechatronics & Sustainable Packaging Customer Experience (MSP CX ) organization, we have the unique role and privilege to work backwards ... decisions on deployment and machine performance execution strategy to senior level leadership. You will manage end to end...for. About the team The Mechatronics & Sustainable Packaging Customer Experience (MSP CX ) team… more
- Amazon (Seattle, WA)
- … experience , and develop the expansion planning needs for the CS Customer Experience ( CX ) program team and operations network supporting Amazon's ... drive programs end-to-end including business goals, technical solutions, to improve customer experience * Communicate clear and concise expectations and… more
- University of Washington (Seattle, WA)
- …with the UW community to enable innovation, learning, discovery, and service. The UW-IT Customer Experience ( CX ) division leads efforts on customer ... all customer interactions with UW-IT consistently produce positive outcomes. Customer experience encompasses more than customer service, representing… more
- Bristol Myers Squibb (Seattle, WA)
- …patients. To meet the HCPs expectations, the TAS engages them with a differentiated Customer Experience ( Cx ) through deeper scientific dialogue on and ... BMS functions as needed to deliver an overall higher Customer Experience ( Cx ) - by...care resources. Other perks like tuition reimbursement and a recognition program. **\#LinkedIn Remote** If you come across a… more
- Amazon (Seattle, WA)
- …limitations and opportunities for a proposed feature. This will impact a product's customer experience ( CX ), feature usability, success metrics, engineering ... Description We are seeking an experienced and driven Senior Technical Product Manager to join our Infrastructure Product Management team to partner with customers… more
- Amazon (Bellevue, WA)
- …for CX innovation like AI, LLM, and more About the team The Amazon Delivery's Customer Experience team (ADX CX ) team is a diverse group of designers and ... to delivery, returns, and re-commerce in shopping? Amazon Delivery's Customer Experiences team (ADX CX ) is seeking...Experience presenting to and effectively advising executives and senior leaders within and outside of design * … more
- Amazon (Seattle, WA)
- …oral and written communication skills, and adept at preparing documentation for senior executives. Experience managing customer facing technical products ... for millions of customers across the world? Consumables Shopping Experience (CSE) Polaris team is responsible for CX...usability studies, and obsess over the end to end customer experience for Everyday Essentials. We partner… more
- Amazon (Bellevue, WA)
- …mechanical, controls, robotics and automation. The role must ensure a good customer experience for operations and maintenance stakeholders and work well ... achieve Amazon's Climate Pledge goals. We are seeking a Sr . Continuous Improvement Engineer to join the WW Continuous...analytics, Root Cause Analysis (RCA) and Voice of the Customer (VOC). Once ideas have been generated, the role… more
- Amazon (Seattle, WA)
- …Studio seeks a talented, motivated Senior UX Program manager to lead our customer experience ( CX ) quality assurance program. This role is critical in ... services meet the highest standards of quality and user experience before reaching our customers. As Senior ...responsibilities - Manage and optimize daily operations of the customer experience review process. - Coordinate and… more
- Amazon (Bellevue, WA)
- …UX partners, cross-disciplinary teams, and executive leaders About the team The Amazon Delivery's Customer Experience team (ADX CX ) team is a diverse group ... shopping? Amazon Delivery's Customer Experiences team (ADX CX ) is seeking our next Senior UX... while pushing toward the vision of the ideal experience for the customer . * You are… more
- Amazon (Bellevue, WA)
- …design community within the organization and across Amazon About the team The Amazon Delivery's Customer Experience team (ADX CX ) team is a diverse group of ... shopping? Amazon Delivery's Customer Experiences team (ADX CX ) is seeking our next Senior UX...end (user flows, wireframes, high-fidelity visuals) Preferred Qualifications * Experience presenting to and effectively advising senior … more
- Amazon (Seattle, WA)
- …one of the top reason that customers buy and love these devices. You will be the Senior PM-T owning the Core experiences on Echo Show and Fire TV. You will own the ... field. You are a human-focused inventor, diving deep into customer behaviors through data and anecdotes in order to...implement the vision and roadmap for how customers will experience their family's personal photos on their Echo Show… more
- Amazon (Seattle, WA)
- Description Our organization sets the standard for Trust Customer Experience across all devices and services that Amazon offers to customers, including ... you will drive solutions that require technology, process, and operations to drive customer trust in world-class AI driven products. The projects will have high… more