- Amazon (Seattle, WA)
- Description The Worldwide Customer Service (WWCS) ACES Program Manager leverages data insights to identify operational efficiency opportunities, solves for ... and getting things done and have the ability to thrive in a fast-paced, customer -centric and ever changing Customer Service environment. You will participate… more
- Amazon (Bellevue, WA)
- …success metrics, and accelerating adoption while simultaneously protecting and enhancing the customer experience. - Identifying new opportunities for WW Ops ... Description At Amazon, we're working to be the most customer -centric company on earth and to grow in a...to make history. As a Product Manager on the WW Ops Finance Standardization & Automation team, you will… more
- Amazon (Seattle, WA)
- …and getting things done and have the ability to thrive in a fast-paced, customer -centric and ever changing customer service environment. Key job ... Customer Excellence System (ACES) is the management philosophy and practice used by Customer Service to eliminate defects and improve customer experience.… more
- Amazon (Seattle, WA)
- …roadmap for data, analytics, and AI, by acting as a liaison between customers, service engineering teams, and support to address customer needs. A day in ... their journey to become data-driven organizations. In this highly technical and customer -facing role, you will engage directly with customers to understand their… more
- Amazon (Seattle, WA)
- Description The Amazon WW Customer Service organization is at the forefront of customer experience - seeking to delight our customers in every ... them at the heart of everything we do. Amazon WW Customer Service (CS) is...working relationships, and influence action. * You will drive continuous improvement plans (eg, DMAIC) that effectively communicate opportunity,… more
- Amazon (Seattle, WA)
- …and support our peers to excel both at work and away from work. We are Customer Service Finance (CSF), integral partners to one of the largest Customer ... teams anywhere on Earth (with more than 100K Customer Service Associates (CSAs) from 150+ sites...have a knack for applying local learnings to drive WW and long-lasting improvements on behalf of customers, you… more
- Amazon (Seattle, WA)
- …and metrics related to key areas such as the level and quality of customer service provided, access and inventory control effectiveness, the protection of the ... site including Human Resources, Finance, Corporate Audit, Security Services-Retail/CS/Corp, WW Physical Security Systems and Design, and Inventory Control Quality… more
- Amazon (Seattle, WA)
- …and on other high quality sites across the web. We start with the customer and work backwards in everything we do, including advertising. If you're interested in ... world-class advertising product with a relentless focus on the customer , you've come to the right place. A strategically...charter is to drive adoption across a portfolio of self- service , cost per click advertising products to enable head… more
- Amazon (Seattle, WA)
- …OpsTech Solutions organization, with an unparalleled scope, is part of the Amazon's WW Operations & Robotics team. We design, deploy and support IT infrastructure, ... Centers, Transportation (Middle Mile, Last Mile & Logistics), and Specialty Customer Solutions (Amazon Fresh, Prime Now, Lockers, Pantry, Campus, and Prime… more
- Amazon (Bellevue, WA)
- …for Selection. Our team owns models and systems that make selection decisions WW . As a Business Intelligence Engineer, you will be responsible for development of ... program, you will have freedom to innovate and deliver impact on customer experience. This position requires excellent statistical and analytical abilities as well… more