- CARMAX (Raleigh, NC)
- …service levels, staffing, etc.) + Manage projects and tasks assigned to your team As a Customer Experience Center Manager at CarMax, you will lead a dynamic ... Your leadership will drive your team to deliver an iconic customer experience through executing our Professional Selling Principals and working together with… more
- Nutanix (Raleigh, NC)
- …Are you an experienced professional with a strong technical background in customer experience and a deep-seated passion for building lasting relationships ... **About the Team** At Nutanix, you would be joining the FEDERAL Customer Experience team, a group dedicated to driving adoption and ensuring customer… more
- Wilson Language Training (Raleigh, NC)
- Customer Success Manager **Department:** Customer Experience **Location:** Here at Wilson Language Training, we are committed to working together for our ... Language training is growing and is looking to hire Customer Success Manager . Our company is growing...health score, expansion opportunities identified, and CNPS + Analyze customer data to improve customer experience… more
- EDB (Raleigh, NC)
- …For more information, visit www.enterprisedb.com Join our team as the Portfolio Manager for Customer Experience Lifecycle Services, an offering ... key stakeholders across Product/Engineering, CX and Sales to ensure a holistic customer experience . **What your impact will be:** + Define offerings based on… more
- Nordstrom (Durham, NC)
- …change that promotes customer driven initiatives + Assist the Service Experience Manager with financial aspects and budgets to drive efficiencies and ... Job Description The ideal Assistant Service Experience Manager candidate is goal-oriented, enthusiastic...is committed to driving results and providing an exceptional customer experience . A day in the life… more
- Fujifilm (Raleigh, NC)
- …adoption and addressing any customer issues, to ensure ongoing positive customer experience + Support Territory Manager counterpart by maintaining ... Managers to demo FUJIFILM Sonosite products, close deals, and ensure ongoing positive customer experience . After the sale, this role owns client relationships… more
- Xylem (Morrisville, NC)
- …to detail. In addition, an understanding of web content creation and customer experience is a plus. The Product Marketing Manager will work with Product ... We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions. **The Role** : The… more
- Aaron's Inc (Smithfield, NC)
- ** Customer Accounts Manager ** **Hiring Range Minimum to Maximum: $14.00- $14.75** **_This position is also eligible for incentive pay based on performance._** ... company standards for collections and lease renewals. As a Customer Account Manager , you will strategically influence...years of college or two years of previous management experience preferred + High School diploma or equivalent preferred… more
- Omnicell (Raleigh, NC)
- ** Customer Success Manager ** The Customer ...+ Associates Degree or 3+ years of relevant Omnicell experience . + 3+ years in a Customer Success, ... solutions. **Preferred Qualifications** + Bachelor's Degree + 5 years' experience managing customer or account relationships in...or account relationships in SaaS solutions + 2 years' experience as a business manager in a… more
- Rocket Software (Raleigh, NC)
- …everything we do, and we wake up every day aspiring to deliver a differentiated customer experience unmatched by anyone in the software business and driven by ... out and lead our Sr. CSM group. As the Manager , Customer Success Management, you will lead...our CS organization as we strive to create positive customer outcomes and experience . It also provides… more
- Dodge Construction Network (Raleigh, NC)
- …realize value through their partnership with Dodge. TheCustomerEngagementManagersupports the customer experience through proactive outreach and solution-oriented ... Customer Engagement Manager Location: Remote, United...practices, and insights to customers to improve retention and customer experience . This is a full-time position… more
- Dodge Construction Network (Raleigh, NC)
- …through their partnership with Dodge. TheSeniorCustomer Success Managersupports the customer experience through proactive outreach and solution-oriented ... Senior Customer Success Manager Location: Remote, United...practices, and insights to customers to improve retention and customer experience . This is a full-time position… more
- Nutanix (Raleigh, NC)
- …the ability to continuously learn, adapt, and seek innovative ways to enhance the customer experience . + Strong project management skills with the ability to ... Humble, Honest, with Heart.** **The Opportunity** As the Sr. Manager of Customer Advisory, you'll lead high-impact...a related field. + Minimum of 7+ years of experience leading customer marketing, with a proven… more
- Trellix (Raleigh, NC)
- **_Job Title:_** Senior Customer Success Manager **About** **Trellix:** **Trellix, the trusted CISO ally, is redefining the future of cybersecurity and soulful ... soulful work. More at https://www.trellix.com/ . **_Role Overview:_** The Customer Success Manager (CSM) is responsible for...escalate as needed. **About You:** + 8+ years of customer engagement and account management experience in… more
- Cisco (Research Triangle Park, NC)
- …only). Meet the Team You will work closely with a diverse range of Customer Experience (CX) resources, including Customer Success Specialists (CSS), Renewals ... exceptional value to our customers. Your Impact As a Customer Success Manager , you play a crucial...needs are met and that they receive a high-quality customer experience . * Build and implement Technical… more
- Verint Systems, Inc. (Raleigh, NC)
- …core of every global brand. Our mission is to help organizations elevate Customer Experience (CX) and increase workforce productivity by delivering CX ... at www.verint.com . **Overview of Job Function:** The Associate Customer Success Manager (CSM) serves as a... experience + Minimum of 0-3 years of experience in a customer -facing role focused on… more
- Verint Systems, Inc. (Raleigh, NC)
- …core of every global brand. Our mission is to help organizations elevate Customer Experience (CX) and increase workforce productivity by delivering CX ... at www.verint.com . **Overview of Job Function:** The Senior Customer Engagement Manager will support clients to... experience + 3-5 years of client management experience + 3-5 years of Customer Success/Engagement… more
- Ryder System (Raleigh, NC)
- …the Retail Industry + Largest Electric Truck Footprint in the US **Summary** The Customer Engagement Manager (CEM) position is responsible for the management of ... assigned accounts in the Business Unit (BU); the education/development of customer interest in additional Ryder services (including Full-Service Lease, Programmed… more
- Biomat USA, Inc. (Research Triangle Park, NC)
- …such as Operations, Public Affairs, Quality, and Marketing to address issues impacting the customer experience + Lead and support customer care, focusing on ... customer -centric mindset with a solid background in customer research and experience design. Oversee the design, implementation, and management of processes… more
- JB Hunt Transport (Raleigh, NC)
- …Bachelors: Business Administration/Management (Required), Bachelors: Business Communications **Work Experience :** Customer Service/Account Manager , ... on defining the opportunity strategy to sell to the customer . **Job Description:** Key Responsibilities: * Conduct lead generation...Qualifications:** + Bachelor's Degree. + 2-3 years of relevant experience , or 5+ years experience in sales,… more