- Pearson (Durham, NC)
- …engaging and supporting internal and external customers? Pearson VUE is hiring Customer Service Administrators to join us as Licensing Specialists. These ... Customer Service Administrators are responsible for processing and evaluating a high volume of licensing applications, phone calls and emails regarding the… more
- BioFire Diagnostics, LLC. (Morrisville, NC)
- …Service , Field Application Specialist, Technical Support Center, Commercial Excellence, and Customer Operations . The Service Support Specialist is ... position is responsible for managing administrative tasks and projects to support the Customer Service Organization. The position supports the following… more
- HomeSafe Alliance (Raleigh, NC)
- …safety compliance, and customer service to streamline dispatch operations . + Support the development and refinement of Standard Operating Procedures ... Dispatcher will play a key role in overseeing daily operations , managing the dispatch team, and ensuring compliance with...a related field. + Three years' experience Dispatching or customer service in transportation industry, or related… more
- MetLife (Cary, NC)
- The Team You Will Join The Global Customer Service and Operations (GCSO) team at MetLife is the face and voice of MetLife to our customers, playing a crucial ... The Opportunity: The Vice-President of Human Resources for Global Customer Service & Operations at...Planning. Managing a team of three direct reports, in support of the function, which is over 10,000 FTEs… more
- Gap Inc. (Durham, NC)
- …You're responsible for engaging and connecting with our customers by providing excellent customer service resulting in brand loyalty. You're an expert in product ... programs + Leverage omni channel offerings to deliver a frictionless customer experience + Support sales floor, fitting room, check out, and back of house… more
- Cardinal Health (Raleigh, NC)
- …and ongoing management of a portfolio of performance metrics to communicate the service metrics of IT Operations and tools/software adoption in practices. + ... Strong skills in stakeholder management and internal evangelism of IT Operations / service principles. + Track record of identifying clinical/applications product… more
- Lumen (Raleigh, NC)
- …and systems to produce reports to measure program success and gains senior level customer support for same. + Administratively manages PMO personnel + Leads, ... meet Service Level Agreements (SLAs). **The Main Responsibilities** The Operations Manager, Federal Programs is responsible for planning and overseeing the day… more
- Aerotek (Raleigh, NC)
- …for resolution **Operational Support Activities** + Provide outstanding front office customer service (telephone and reception area) + Partner with talent ... **Overview:** Customer Support & Payroll Associate (Business... Associate is responsible for providing timely and value-adding customer service to our customers including, but… more
- Cardinal Health (Raleigh, NC)
- …in a competitive and dynamic team environment + Experience in phone based customer service preferred **TRAINING AND WORK SCHEDULES:** Your new hire training ... **What the Operations Supervisor, Access & Patient Support ...opportunities for long-term change within own work team or product/ service + Builds customer relationships, interprets … more
- H&R Block (Raleigh, NC)
- …diploma or equivalent Work Experience: + 1-3 years Administrative experience + Customer service experience + Demonstrated decision making, analytical and ... in the HRB Gateway hiring system and administrative support to the District Operations Coordinator (DOC)...on the telephone, email and chat and use effective customer service techniqueswith associates who may be… more
- Cypress Creek Renewables (Durham, NC)
- …Position Overview We are seeking a detail-oriented and client-focused Customer Service Manager (CSM) to oversee day-to-day client support and operational ... a related field (or equivalent experience). + 3+ years of experience in customer service , operations , or a related role, preferably within the renewable… more
- Lowe's (Durham, NC)
- …front-end or back-end operations in a retail environment. * Experience in customer service role. * Experience in a leadership role with direct report ... **What You Will Do** All Lowe's associates deliver quality customer service while maintaining a store that...Managers to determine the most effective methods for meeting service , operations , and safety objectives. The individual… more
- Cardinal Health (Raleigh, NC)
- …partnerships + Inspires commitment + Develops self and others **_Responsibilities_** The Customer Service Operations Supervisor leads program staff ... **_What Customer Service Management contributes to Cardinal...copay enrollment, and other patient services. + Oversee daily operations for patient access support contact center… more
- Akumin (Raleigh, NC)
- …opportunities within the region, and delivery of client-based operational solutions to support identified and potential customer needs. The Territory MO will ... identification of mobile to fixed conversion opportunities, potential opportunity to add new service lines and potential acquisition of new customer targets. +… more
- US Foods (Zebulon, NC)
- …+ Excellent communication both verbally and in writing. + Excellent telephone and customer service ability. + Strong math, analytical, and organizational skills ... compliance. + Communicate with internal and external customers to support staff and customer needs. Respond to...information. + Collect, track, and input data on relevant operations metrics to support tracking warehouse performance,… more
- Wolters Kluwer (Raleigh, NC)
- …products and applications. We're looking for an Associate Director, IT Operations (Health Infrastructure Portfolio Management) within our Global Business Services ... division! You will help transform our application operations towards a DevSecOps, lean-agile practices, using AI-augmented Site Reliability Engineering (SRE) to… more
- Truist (Raleigh, NC)
- …ensuring timely and efficient deployment of hardware and infrastructure required to support business operations . + Lead the implementation and maintenance of ... Lead capacity planning efforts to ensure the data center infrastructure can support both current operations and future growth, optimizing for cost-effectiveness… more
- HomeSafe Alliance (Raleigh, NC)
- …directly the coordinators handling the designated international activity + Liaise with Customer Care counter parts to ensure service excellence is rendered ... **Title:** Operations Supervisor - Move Management (International Alaska) **_HomeSafe...As the GHC prime contractor and household goods moving service integrator, we provide earlier visibility into upcoming moves… more
- ThermoFisher Scientific (Durham, NC)
- …Career Advancement Opportunities The Sales Operations Coordinator will support PCS product and customer data management, standardize Request-For-Proposals ... customer master file that includes ship to addresses and upload tax certificates ** Support Sales Operations ** + Address customer inquiries and surveys -… more
- Whole Foods Market (Raleigh, NC)
- …Market, we are working to nourish people and the planet. In this role, you will support the Customer Service & E-Commerce programs; this means you lead ... performance in these areas. You are responsible for daily operations including managing capacity, labor utilization, adherence to pick...and execution of store processes (for Customer Service ). As the Supervisor, you support the… more