- Kimpton Hotels & Restaurants (Huntington Beach, CA)
- …and downright exceptional. Guests feel it; you'll feel it too. **What You'll Do** The Guest Service Agent ( Overnight ) is responsible for registration and ... check-out, PBX operations, mail and message service all the while providing outstanding service ...information. + Complete all items on appropriate (AM, PM, Overnight ) checklist by end of shift. + Conduct pre-assignment… more
- IHG (Los Angeles, CA)
- **About Us** Do you see yourself as an **Instant Service Agent ** ? What's your passion? At IHG we're interested in YOU. We employ people who apply the same ... scripts and standards. + Promote team work and quality service through daily communications and coordination with other departments....group meetings and VIP arrivals. + Respond to in-house guest concerns or complaints in a timely manner. Make… more
- Aimbridge Hospitality (Long Beach, CA)
- …according to Aimbridge Hospitality SOP's. + Conduct all 90 day and annual Guest Service employee performance appraisals according to SOP's. + Develop employee ... are met ie Central Reservations Market Segment AAdvantage Travel Agent check registers etc. + Review Guest ...Services Department on their role in contributing to the guest service scores. + Monitor all VIP's… more