- UIC Government Services and the Bowhead Family of Companies (Dahlgren, VA)
- **Overview** CUSTOMER TECHNICAL SUPPORT SPECIALIST ( HELP DESK ) (RDTE) Bowhead is seeking a Customer Technical Support Specialist ( Help ... on-site desktop support as needed, provides general help desk support for User...to assign and track trouble calls as appropriate. + Help Desk Specialist will assist… more
- RightDirection Technology Solutions LLC (Washington, DC)
- …Description RDTS is seeking a cleared Tier I Help Desk Specialist to support the US Dept of State in Washington, ... (one week a month onsite in DC). Requirements GTM Help Desk Specialist - Dept... Specialist shall provide full-service, Tier I help desk support including: +… more
- Global Resource Solutions (Washington, DC)
- … Help Desk Specialist II. Job Description: Summary: The Help Desk Specialist II provides support to end users on a variety of issues. ... problems. Responds to telephone calls, emails and personnel requests for technical support . Documents, tracks, and monitors the problem to ensure a timely… more
- ICF (Washington, DC)
- … covers a variety of activities across multiple divisions within each federal program. The Help Desk Support Specialist will use his/her expertise to ... candidate will have a broad knowledge of project support and coordination. The Help Desk Support Specialist will report to a divisional or bureau… more
- SMX (Quantico, VA)
- …with a passion for helping others? We're looking for a dynamic ** Help Desk Specialist ** to provide top-notch support and ensure smooth IT operations. ... preferred + Education substitution requires 5+ years' experience as a help desk specialist providing technical support to an on-site and remote user base… more
- Trace Systems Inc (Washington, DC)
- Overview: Job Title: Help Desk Specialist Job Location: Naval Research Lab, Washington, DC Job Responsibilities: Join our dynamic team at Trace Systems as we ... seek a talented and cleared Help Desk Specialist to play...NRL's cutting-edge initiatives. Plus, with our core IT Service Desk support operating during convenient peak hours… more
- General Dynamics Information Technology (Arlington, VA)
- …turn into opportunity. And our work depends on a Help Desk Specialist joining our team to support the National Guard activities at Arlington, VA. At ... Desk **Skills:** Customer Service, Help Desk Operations,IT Service Desk ,IT Troubleshooting,Technical Support...differentiator. We are seeking a customer service centered Service Desk Specialist to provide timely and professional… more
- SAIC (Washington, DC)
- … Engineer with a minimum of 4 years of experience providing desk side support , acting as IT Support Specialist specializing in troubleshooting of complex ... **Description** Responsible for providing desk side support to end users...and senior level techs as needed, provide expertise to help solve difficult problems + Refresh of XRs to… more
- Koniag Government Services (Washington, DC)
- …as: + Provide Tier Zero (0), One (1), Two (2), and Three (3) Shared Service and Help Desk Services Support for the OGC eDiscovery and IOO (on-premises and ... seeking an experienced highly qualified professional Journeyman Computer User Support Specialist to support **KDS**...calls, creating master tickets, and transferring tickets between the help desk tiers of support .… more
- TEKsystems (Arlington, VA)
- Description Technical Support Specialist Team Lead (Temporary to...Help desk , Support , Technical support , Help desk support ... Permanent) The client's team is seeking a Technical Support Specialist Team Lead to join its...Office 365, Help desk , Support ,Technical support , Help desk support ,Troubleshooting,Application… more
- GCyber (Crystal City, VA)
- …Helpdesk Support Specialist , you will: + Provide comprehensive IT Help Desk support , including ticket submission, troubleshooting, and device ... GCyber is seeking a Senior Helpdesk Support Specialist , who will provide ...computer peripherals following established policies and procedures. + Deliver desk -side training, maintain knowledge management systems, and utilize ITIL… more
- Chenega Corporation (Stafford, VA)
- …Skills and Abilities:** + Experience with Jira and Confluence is preferred. + Experience providing Help Desk support to US military customers is preferred. + ... Specialist , Mid** is the customer-facing Tier 2 Help Desk representative. This vital position is...the application. **Responsibilities** + Receive customer Help Desk phone calls and service requests for support… more
- Koniag Government Services (Washington, DC)
- …Technologies (KET)** , a Koniag Government Services company, is seeking an Information Technology Support Specialist Level II to support **KET** and our ... Koniag Emerging Technologies LLC is seeking an Information Technology Support Specialist Level II to provide advanced...implementation of new methodologies. * Effective utilization of a Help Desk ticketing system and customer problem… more
- CBRE (Washington, DC)
- Global IT Hardware Support Specialist Job ID 200184 Posted...responsible for answering and detailing basic help desk calls related to IT support on ... training, and experience. The minimum salary for the Global IT Hardware Support Specialist position is $75,000 annually and the maximum salary for the Global… more
- SAIC (Washington, DC)
- … Engineer with a minimum of 7 years of experience providing desk side support , acting as IT Support Specialist specializing in troubleshooting of complex ... activities required to provide Tier 2 and Tier 3 support to end users, to include, move/add/change of end...problem resolution. + Escalation point for Junior and Mid-level desk side engineers. + Must be able to manager… more
- GovCIO (Arlington, VA)
- …and will be a fully onsite position. **Responsibilities** + Provide outstanding support desk -side support , regularly scheduled backups, network storage ... **Overview** GovCIO is hiring for a Journeyman Customer Support Professional (IT Specialist ) with an...) with an active Secret clearance to provide outstanding desk -side support , regularly scheduled backups, network storage… more
- ASM Research, An Accenture Federal Services Company (Washington, DC)
- …+ High School Diploma or GED + 2-5years Personal Computer experience including customer support or Help Desk + 2-5years of customer service or ... issues, requests. As the entry point for customer, documents, notifies proper department/ desk , escalates as necessary, and tracks and follows up on all incidents.… more
- American Humane (Washington, DC)
- …visionary and effective animal welfare organization in the nation. Position summary : Help Desk Specialist is responsible for supporting ongoing, mission ... American Humane is seeking an experienced Helpdesk Specialist . This position will be hybrid out of...solution. + Responsible for monitoring, opening, tracking, and closing Help Desk tickets via ticketing system. +… more
- CACI International (Washington, DC)
- Onsite Support Specialist Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: Top Secret Employee Type: Regular ... broadly experienced candidate to provide Tier 1 and 2 support for multiple domains with users locally and remotely,...well as Microsoft Office suite. + Working with automated Help Desk tools such as Microsoft System… more
- Serco (Washington, DC)
- **Position Description** Are you a Helpdesk Support Specialist looking for a place where you can make an impact every day? We have an exciting opportunity ... other legally protected characteristics. Click here to apply now (https://careers-sercous.icims.com/jobs/67229/cnic-n6-helpdesk- support - specialist /job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834477830) **New to Serco?** Join our Talent… more