- MPR Associates (Alexandria, VA)
- …specialty engineering services and consulting firm, is actively seeking a capable and motivated Service Desk Analyst to join our IT team. If you ... culture making this an exceptional place to work. General Job Description The Service Desk Analyst will investigate and resolve the software and hardware… more
- CAI (Washington, DC)
- …Number** R4463 **Employment Type** Full time **Worksite Flexibility** Remote **Job Summary** As a Service Desk Analyst , you will be responsible for receiving ... Description** We are looking for a bilingual customer service -oriented Bilingual Service Desk Analyst to provide Level 1 technical support to both… more
- General Dynamics Information Technology (Washington, DC)
- …work one of these weekly shifts** GDIT has an amazing opportunity for a Service Desk Technician / Help Desk Analyst to provide world-class IT support to ... government in the heart of our nation's capital. As a Service Desk Technician / Help Desk Analyst , you are the foundation of our overall approach to… more
- GovCIO (Washington, DC)
- …a referral to this job (https://careers-govcio.icims.com/jobs/5202/tier-2- service - desk - analyst /job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) ... and vendors to resolve issues that cannot be fixed at the service desk level. Strong problem-solving and technical skills are essential, along with excellent… more
- GovCIO (Washington, DC)
- …a referral to this job (https://careers-govcio.icims.com/jobs/5201/tier-1- service - desk - analyst /job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) ... requests, ensuring timely resolution and follow-up. Ability to follow senior service desk team member direction and quickly escalate issues that cannot be… more
- General Dynamics Information Technology (Washington, DC)
- …attainment of customer service level agreements. HOW A SERVICE DESK / HELP DESK ANALYST WILL MAKE AN IMPACT: * Providing program support as a ... Tier 2 Service Desk Technician. Delivering excellent customer service and quick resolution of technical issues for customer via chat, email, and deskside… more
- GovCIO (Washington, DC)
- **Overview** GovCIO is currently hiring for a Floor Support/ Service Desk Analyst responsible for being the second line of contact for each of our customer ... iPhones, Android phones, and tablets, among others. + Support Service Now tickets and manage incidents, service ...Support Service Now tickets and manage incidents, service requests, and problems through their full lifecycle +… more
- Chenega Corporation (Arlington, VA)
- Tier 1 Help Desk Analyst Arlington, VA . Information...service improvement. + Work with the IT Help Desk Lead to ensure the Help Desk ... Support, Software Development, and Program Management. Job Title:Tier 1 Help Desk Analyst Location:Arlington, VA Clearance Level:Secret Clearance. Top Secret… more
- System One (Arlington, VA)
- …Green Card Required Technology Service is looking to hire a Tier-1 Help Desk Analyst to respond to phone, portal, email submitted Incident and Request ... has a Long-Term Contract position open for a Help Desk Analyst (Tier 1). Arlington, VA (100%...service skills, excellent communications skills and recent Help Desk experience. + ServiceNow ticketing system experience preferred, and… more
- Koniag Government Services (Alexandria, VA)
- …LLC,** a Koniag Government Services company, is seeking an experienced DAI Financial Analyst (O2C Specialist) with an active Secret Clearance to support **KDS** and ... weeks paid time off, and more. The O2C Help Desk Specialist will assist in a variety of financial...- Preferred, not required. + Experience as a business analyst /project analyst /training coordinator for an OSD-level organization.… more
- CACI International (Arlington, VA)
- …Delivery Analyst you will be responsible for ensuring the quality of service desk and deskside support services. Candidates will manage multiple tickets ... Service Delivery Analyst Job Category: Engineering...to Problem Management Team. + Misroute/re-route out-of-scope tickets to service desk or appropriate assignment queue to… more
- Koniag Government Services (Washington, DC)
- …Virtualization Services + Database Services + Network and LAN Services + Shared Service and Help Desk Services + Disaster Recovery/ Business Continuity (DR/BC) ... seeking an experienced highly qualified professional Senior Information Security Analyst to support **KDS** , and our Department of...Client Services + Network and LAN Services + Shared Service and Help Desk Services + Cyber… more
- Axxum Technologies (Washington, DC)
- … Analyst Responsibilities : + Provide effective front-line support leveraging service desk ticketing system, telephone, and email communications + Support ... the service desk shift lead in operational activities Interact with the government Program Manager for the service desk regarding operational issues +… more
- American Institutes for Research (Washington, DC)
- …Information Technology (IT) team is seeking aSenior Business Process Analystfocused on IT Service Desk process improvements. This will be a hybrid role bridging ... dynamic by joining AIR as a **Senior Business Process Analyst ** . We hire talented and forward-thinking professionals to...experience leading or managing an IT Helpdesk or IT Service Desk . + Knowledge of contemporary information… more
- KeenLogic (Alexandria, VA)
- KeenLogic is currently looking for a talented and self-motivated Mid Systems Analyst with the ability to work in a challenging, consultative, and collaborative team ... to be escalated. Communicate with employees and contractors; displaying strong customer service skills, using professionalism, tact and diplomacy at all times in… more
- ATSG Corporation (Washington, DC)
- FBI Program Analyst III (IMMEDIATE HIRE) - Global Readiness Unit (GRU) Washington, DC Apply Now FBI Program Analyst III (IMMEDIATE HIRE) - Global Readiness Unit ... DescriptionATSG Corporation is actively interviewing cleared professionals for a Program Analyst III position in Washington, DC. The FBI's Global Readiness Unit… more
- General Dynamics Information Technology (Arlington, VA)
- …and requirements, life cycle management, operations & maintenance, enterprise data management, service desk support and IT training. **HOW OUR INFORMATION ... Yes **Job Description:** Transform technology into opportunity as an **Information Security Analyst ** with GDIT. A career in enterprise IT means connecting and… more
- RightDirection Technology Solutions LLC (Washington, DC)
- …to include Help Desk support. + ServiceNow experience. + Strong customer service and communication skills. + Ability to work well in a team-oriented environment ... Information Security Analyst - User Security - Cleared Washington, DC...a member of the Global Talent Management (GTM Help Desk ) in Washington, DC. This role is full-time, standard… more
- Koniag Government Services (Washington, DC)
- …Management Services + VPN Client Services + Network and LAN Services + Shared Service and Help Desk Services + Cyber and Operational Security (OPSEC) Services ... company, is seeking an experienced highly qualified professional **Junior Business Intelligence Analyst ** to support KDS, and our Department of Housing and Urban… more
- Serco (Crystal City, VA)
- …an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at ###, option 1. Please note, due to EEOC/OFCCP ... Program. The Contractor shall provide support to the US Service Deputies who are assigned to the JPO to...the F-35 Program. Our Foreign Military Sales (FMS) Policy Analyst (FMS Program Analyst ), Joint Program Office… more