- General Dynamics Information Technology (Washington, DC)
- …for some of the most complex government, defense, and intelligence projects. Join GDIT as an Service Desk Experience Manager for a career where your ... Infrastructure and Operations **Skills:** Customer Experience (CX),Enterprise Service Delivery,ITIL Framework,IT Service Desk ,...2 weeks of starting) + Ability to achieve Help Desk Institute Support Center Manager (HDI-SCM) within… more
- NANA Regional Corporation (Alexandria, VA)
- SUVI is seeking a Service Desk Manager to oversee...equivalent work experience . + 9+ years of experience in service desk operations, call ... The ideal candidate will provide leadership for the IT Service Desk team and ensure efficient, effective,...center, and deskside support. + 3+ years of experience managing technical personnel. + 2+ years of … more
- Marriott (Arlington, VA)
- …all areas of the Front Office in the absence of the Front Office or Front Desk Manager . * Supports daily Front Desk shift operations. **Supporting Progress ... ** * High school diploma or GED; 2 years experience in the guest services, front desk ,...goals to produce desired results. * Strives to improve service performance. * Observes staffing levels to ensure that… more
- TekSynap (Washington, DC)
- …as required for meetings and training sessions **Overview** We are seeking a Help Desk Manager to join our team! TekSynap is afast-growinghigh-tech company that ... in the NMCI NGEN technical arena. + Proven experience in managing a help desk operation...Experience in training and mentoring staff to enhance service delivery. **ADDITIONAL REQUIREMENTS** + Must be able to… more
- GovCIO (Washington, DC)
- **Overview** GovCIO is seeking an Associate Service Desk Technician - Tier I to deliver exceptional first-tier technical support to our nation's Veterans. to ... preferred. + Minimum 1 year of technical support, help desk , or call center experience (or relevant...Windows/Mac PCs, and video conferencing platforms. + Familiarity with service desk tools and real-time ticket documentation… more
- Sage Hospitality Group (Washington, DC)
- …home at the Homewood Suites Washington DC Capitol- Navy Yard **Job Overview** The Front Desk Manager is responsible for the daily operation of the Front Desk ... Ensures an efficient guest registration, check out and telephone service . Ensures front desk agents are completed...and departures, and guest transportation, while maximizing the guest experience through top quality customer service . +… more
- EPS Corporation (Dahlgren, VA)
- …Job Description EPS Corporation is seeking aCustomer Technical Support Specialist (Help Desk )to provide high-quality technical assistance and customer service in ... The ideal candidate will be a motivated, detail-oriented professional with hands-on experience using enterprise-level help desk systems and a commitment to… more
- GovCIO (Washington, DC)
- …manner. Provide mentorship and training to Tier 1 service desk resources. **Qualifications** Required: 3-5 years' experience . Current ITIL Foundation ... IT teams and vendors to resolve issues that cannot be fixed at the service desk level. Strong problem-solving and technical skills are essential, along with… more
- GovCIO (Washington, DC)
- **Overview** GovCIO is currently hiring for a Service Desk Administrator with an active Secret clearance to provide Tier I phone support and troubleshooting in ... troubleshooting in compliance with established policies/procedures. + Provide supplemental hands-on desk -side support when required. + Meet contractual Service … more
- GovCIO (Washington, DC)
- …proper use of hardware and software **Qualifications** + Bachelor's with 8+ years of IT Service Desk support experience (or commensurate experience ) + ... **Overview** GovCIO is currently hiring for a Service Desk Lead to support our...Virtual video interview conducted via video with the hiring manager and/or team + Camera must be on +… more
- GovCIO (Washington, DC)
- …Computer Science, or a related field is a strong advantage) with 2-3 years of experience in IT support, help desk , or a related technical field. + Clearance ... **Overview** GovCIO is currently hiring a Junior IT Support Help Desk Specialist to join our team, supporting a critical program with the US Coast Guard. This… more
- Silver Diner Development, LLC (Washington, DC)
- …internal promotions, with more than 60% of our managers and ALL of our General Manager and Area Directors having been promoted from within. We offer more than a job ... our mission of executing excellence. We are hiring Front Desk Coordinators. We are looking for contagiously friendly, warm,...tone for our guests' visit and create an elevated experience with elegant hospitality. + Earn hourly wage+tip pool… more
- Koniag Government Services (Washington, DC)
- …on a regular basis using administrative tools and utilities including SCCM + Experience in maintaining and managing service accounts as required. Installing, ... Systems LLC, a Koniag Government Services company, is seeking a Tier 3 Help Desk Support Engineer to support KITS and our government customer in Washington, DC. This… more
- Silver Diner Development, LLC (Washington, DC)
- …internal promotions, with more than 60% of our managers and ALL of our General Manager and Area Directors having been promoted from within. We offer more than a job ... questions the guests may have + Keep the front desk organized and immaculate + Uphold a professional environment...opportunity for growth, including becoming a trainer, supervisor, and manager . Over 60% of our managers and 100% of… more
- Marriott (Washington, DC)
- …and procedures; report accidents, injuries, and unsafe work conditions to manager . Ensure uniform and personal appearance are clean and professional; maintain ... all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine… more
- The Joint Chiropractic (Alexandria, VA)
- …organization, we want to talk to you. At The Joint Chiropractic we provide world class service to every one of our patients, and we would like for you to join our ... the Wellness industry. Pay Range - $18/hr., Depending on Experience Ability to work Monday through Friday with the...fun and fast-paced environment. + Have a strong customer service orientation and be able to communicate effectively with… more
- Marriott (Washington, DC)
- …policies and procedures; report accidents, injuries, and unsafe work conditions to manager . Follow all company policies and procedures; ensure uniform and personal ... all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine… more
- TekSynap (Arlington, VA)
- …SLAs for IT Operations. + 3+ years of experience in leadership roles for Service Desk , Data Center, or Network teams. + ServiceNow ITSM/ITOM experience . ... **Responsibilities & Qualifications** **Overview** TekSynap is seeking a Service Level Manager (SLM) to support...maintain dashboards to track critical SLAs and KPIs; ServiceNow experience is a plus. + Generate monthly, quarterly, and… more
- Leidos (Arlington, VA)
- …for ITIL-based Tier 0-4 lifecycle support services within a 24/7, high-performance service desk environment. This role is responsible for driving measurable ... an unwavering commitment to excellence. We are seeking a ** Service Delivery Line of Business (LOB) Manager **...Responsibilities + Lead the delivery of ITIL-aligned Tier 0-4 service desk operations in a 24/7 environment… more
- Epsilon, Inc (Arlington, VA)
- …managing diverse technical teams and driving operational excellence + ITIL framework and IT service management experience + Must be able to travel to various ... partners and foreign military sales (FMS) clients, providing top-tier desk -side support, and offering adaptable enterprise infrastructure solutions. Our services,… more