- GovCIO (Washington, DC)
- **Overview** GovCIO is seeking an Associate Service Desk Technician - Tier I to deliver exceptional first-tier technical support to our nation's Veterans. to ... $47,500.00 /Yr. Submit a referral to this job (https://careers-govcio.icims.com/jobs/7222/associate- service - desk - technician -%e2%80%93-tier-i-%28sca shift-1%29/job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) **Location** _US-Remote_… more
- ASM Research, An Accenture Federal Services Company (Springfield, VA)
- Looking for a motivated and customer-focused Service Desk Technician (Tier 1.5) to join our support team operating within a secure Azure enterprise ... using the knowledge articles in the problem ticket. + Adheres to Service Desk ticket handling procedures. This may include notification to higher Service… more
- Humana (Washington, DC)
- …accordance with policy, meeting service level requirements and providing excellent customer service . The Help Desk Support Technician 2: + Identifies, ... community and help us put health first** The Help Desk Support Technician 2 provides support to...access and hardware issues. Utilize technical experience and customer service skill to assist end users to resolve incidents… more
- General Dynamics Information Technology (Washington, DC)
- …*Shift options listed at the bottom. GDIT has an amazing opportunity for a Help Desk Technician to provide world-class IT support to our prestigious clientele at ... levels of the federal government in the heart of our nation's capital. As a Help Desk Technician , you are the foundation of our overall approach to executive IT… more
- ASM Research, An Accenture Federal Services Company (Washington, DC)
- …to about 4.7 million persons or "participants," which includes military service members, their families, and eligible civilians at locations worldwide. Services ... services; pet care; health and wellness coaching; housing assistance; legal service referrals; single service member services; lodging; military benefits;… more
- Huntington Ingalls Industries (Fort Belvoir, VA)
- …7,000 professionals worldwide delivers all-domain expertise and advanced technologies in service of mission partners across the globe. Mission Technologies is ... leading the next evolution of national defense - the data evolution - by accelerating a breadth of national security solutions for government and commercial customers. Our capabilities range from C5ISR, AI and Big Data, cyber operations and synthetic training… more
- NANA Regional Corporation (Arlington, VA)
- Suvi is seeking a Technician (Field Service Representative) to support our government client in Arlington, VA. This role provides training and desk -side ... team of outstanding professionals, apply today! **Responsibilities** + Provide training and desk -side support to assist our government client in achieving a high… more
- NuAxis Innovations (Washington, DC)
- …optimization **Experience:** Two (2)+ years experience in an enterprise call center - help desk - service desk - desktop support operations, configuring, ... **Desktop Support Technician ** Location **Washington, DC** \# of openings **1**...incidents within SLAs on a daily basis to ensure service -related issues are identified and resolved within established SLAs… more
- FREEMAN (Lanham, MD)
- …permissions * Manage and Support company assigned mobile devices * Support showsite and service desk deployments and assist with setup and breakdown as needed * ... exhibitions, exhibits, and events that drive audiences to action. The integrated full- service solutions leverage a 97-year legacy in event management as well as… more
- SAIC (Washington, DC)
- …work on the development of processes and documentation to improve the ability of the service desk to detect and resolve problems across HHS and partner sites. ... **Description** **SAIC is hiring a Deskside Support Technician to support HHS in Washington, DC.** **Job Description:** The Desktop technician will provide… more
- SAIC (Washington, DC)
- …from multiple teams. **Qualifications** Required: + BS and 5 years of experience providing desk side and/or service desk IT support, specializing in ... **Description** **SAIC** is seeking a **IT Support Technician 3** to streamline solutions to a growing...and 2. + Creates, updates and closes, incident, and service requests with the IT service management… more
- NuAxis Innovations (Washington, DC)
- …Support Technician will provide on-site client hardware and software desk -side support and remote client-side support for teleworkers, ensuring minimum user ... **Desktop Support Technician ** Location **Washington, DC** \# of openings **1**...responsible for maintaining the VTC schedules to ensure timely service delivery. Troubleshoot problems and issues with the … more
- GovCIO (Washington, DC)
- …GovCIO is currently hiring for a Connected Device Support & Reconciliation Support Technician to ssupport our VA Customer. This position will be fully remote within ... documentation of interactions, device reconciliation, and reporting activities to maintain service quality and continuity of care. Candidates must be enthusiastic… more
- Amentum (Washington, DC)
- …multiple projects, serve as subject matter expert and endpoint of escalation for the Service Desk , application owners, and tier-3 support teams on issues related ... Amentum is seeking a **Tier 3** **Mobile** **IT Support Technician ** to join our team and support our **Washington, DC** customer. We are looking for team members… more
- CACI International (Arlington, VA)
- End User and Systems (AV/VTC) Technician Job Category: Engineering and Technical Support Time Type: Full time Minimum Clearance Required to Start: None Employee ... resolution of any network faults on the customer networks using the help desk ticketing software and tracking to completion. + Provide extensive troubleshooting and… more
- Amentum (Washington, DC)
- …contract staff + Maintains current knowledge of relevant technology as assigned + Assist Service Desk with answering phones when needed Amentum is a global ... Utilize ServiceNow to create, update, and close incident and service requests + Assist with configuration and support for...Requirements:** + At least 4 years of experience providing desk side and/or call center IT support, specializing in… more
- System One (Washington, DC)
- …materials. Provide pre-meeting guidance and day-of meeting consultation with clients. Respond to Service Desk calls in-person, over the phone or by other ... relations issues or any other daily event concerns that arise. Assist other service areas with equipment installation, new media production and streaming. As a… more
- System One (Washington, DC)
- …professional audio and video recording systems and video streaming. Assist Support Desk operations by responding to client calls, monitoring conference room systems ... lighting, streaming or other industry specialty areas. Take ownership of service areas as assigned, creating SOPs, participating in special projects, assisting… more
- Fresenius Medical Center (La Plata, MD)
- …whether reasonable accommodations can be made. + Day to day work includes desk and personal computer work and interaction with patients, facility staff, and ... + Demonstrated commitment to organization culture, values, and customer service standards **EXPERIENCE AND REQUIRED SKILLS** **:** + Previouspatientcareexperienceinahospitalsettingorarelatedfacility… more
- Public Consulting Group (Washington, DC)
- …To learn more, visit www.publicconsultinggroup.com . This role serves as a support desk agent who can manage requests in a fast-paced environment. The agent will ... the use of data-driven problem solving and case management. Our service professionals partner with internal and external stakeholders including clients, client… more