- Kyndryl (Olympia, WA)
- …and our communities. **The Role** Kyndryl is looking for a talented and passionate Escalation Engineer to join our growing Customer Success team. In this ... knowledgeable, and going above and beyond to make our customers successful. The Escalation Engineer role is critical, focusing as an escalation point for… more
- Windstream Communications (Olympia, WA)
- …_** **About the Role:** The Engineer -Wholesale NOC role entails an Escalation Engineer function. The position will be responsible for technical support ... to Windstream Wholesale customers. **What You'll Do:** + Serve as a technical escalation point of contact for Wholesale NOC team members + Provide fault management… more
- Meta (Olympia, WA)
- **Summary:** Meta is seeking an experienced engineer to join our Production Engineering team. Production Engineers at Meta are hybrid software/systems/infrastructure ... underway in the company.Relevant industry experience is important (Software Engineer , Site Reliability Engineer (SRE), Systems ...you will share an on-call rotation and be an escalation contact for service incidents 5. Partner alongside the… more
- Meta (Olympia, WA)
- …from new grads to industry experts. Relevant industry experience is important (Software Engineer , Site Reliability Engineer (SRE), Systems Engineer ,, DevOps ... we are always learning.This position is full-time. **Required Skills:** Production Engineer Responsibilities: 1. Own back-end services which handle fleet management,… more
- Fujifilm (Olympia, WA)
- …visit_ _healthcaresolutions-us.fujifilm.com_ _._ **External US** **Job Title:** **Imaging Service Engineer I** **Territory base: Athens, GA (within 45 miles)** **Job ... purpose** An Imaging Service Engineer I is responsible for performing scheduled service work...proper follow-up, leading to customer satisfaction. + Utilizing the escalation process to resolve customer service delivery issues and… more
- Fujifilm (Olympia, WA)
- …please visit_ _healthcaresolutions-us.fujifilm.com_ _._ **External US** **Job Title:** **Field Service Engineer II - Ultrasound** **Job purpose** The Field Service ... Engineer II - US is responsible for performing scheduled...proper follow-up, leading to customer satisfaction. + Utilizing the escalation process to resolve customer service delivery issues and… more
- Meta (Olympia, WA)
- …Job" online on this web page. **Required Skills:** Enterprise Systems Engineer Responsibilities: 1. Build, scale, and secure Meta's corporate infrastructure, ... infrastructure to solve problems for Enterprise customers. 5. Be the final escalation point for issues related to Enterprise Linux systems. 6. Produce systems… more
- Copeland (Olympia, WA)
- …make an impact. Join our team and start your journey today! The Application Engineer will play a role in collaborating with the Sales and Technical organizations ... commissioning via remote and onsite locations. + Technical SME and key escalation point of contact for assigned accounts + Present application informative content… more
- Cardinal Health (Olympia, WA)
- …fun and collaborative atmosphere. We currently have a career opening for a SR Cybersecurity Engineer . We are open to a remote worker in this position. This role will ... a focus on automation + Team player and mentor that acts as the escalation point for technical/security issues from less experienced team members + Grow and foster… more
- Verint Systems, Inc. (Olympia, WA)
- …Learn more at www.verint.com **Overview of Job Function:** Verint's Senior Software Engineer works with a global team of engineers to meet our business ... monitor and resolve feature related issues; work as a point of escalation for less experiences members of staff **Minimum Requirements:** + Bachelors degree… more
- Moss Adams LLP (Tacoma, WA)
- **Applications Support Engineer ** **Description** At Moss Adams, we champion authenticity. For us, that means fostering a culture of talented people who care-about ... incidents + Participate in scheduling rotation for providing after hours on-call escalation support to end users **Qualifications:** + Bachelor degree or equivalent… more
- Public Consulting Group (Olympia, WA)
- …and troubleshooting application and report issues, and issue resolution or escalation . Ensures all production changes are made in accordance with lifecycle ... methodology, version control, appropriate testing, and risk guidelines. Acts as an internal expert in terms of the assigned systems and is responsible for knowing what changes have been made to the base systems. Plays a critical role in delivering high-quality… more
- Philips (Tacoma, WA)
- …training, quality, and safety requirements. + Utilize tools, support, resources, and escalation processes within required time frames to resolve customer and system ... problems timely and effectively. Complete PMs, FCOs, installation and all related tasks (diagnose and resolve electronic, network, and mechanical problems). + Approximately 70% travel across the specified geography is required. The average driving time is 1-4… more
- Pearson (Olympia, WA)
- **Summary:** As a Senior Software Developer, you will be the most senior engineer of a 3-person dev team focused on adding new "Item Assist" features using **C# and ... -- Participate in release deployment activities and a rotating on-call escalation system during non-business hours. **Required Education and Experience:** + 5+… more
- Acxiom (Olympia, WA)
- …effectively work through issue resolution which may include tool errors that require escalation and data integrity issues + Develop an understanding for some of the ... your skills, and expose you to cutting-edge technologies, whether you're an engineer , developer, products guru, systems and security expert, sales and consulting… more
- Verint Systems, Inc. (Olympia, WA)
- …the customer's needs and present the appropriate solution, utilizing the region's Solutions Engineer (s) as needed. + Serves as a focal point for customer support ... issue escalation and maintains high levels of customer satisfaction and loyalty with customers. + Provide effective sales presentations and product demonstrations to… more
- Verint Systems, Inc. (Olympia, WA)
- …the customer's needs and present the appropriate solution, utilizing the region's Solutions Engineer (s) as needed. + Serves as a focal point for customer support ... issue escalation and maintain high levels of customer satisfaction and loyalty with customers. + Provide effective sales presentations and product demonstrations to… more
- Acxiom (Olympia, WA)
- …and external to track and manage solution delivery. + Serve as an escalation point for day-to-day program management issue resolution and risk management to both ... your skills, and expose you to cutting-edge technologies, whether you're an engineer , developer, products guru, systems and security expert, sales and consulting… more
- Pearson (Olympia, WA)
- **Summary:** As a mid-level Software Developer, you will be an experienced engineer on a 3-person dev team focused on adding new "Item Assist" features using C# and ... -- Participate in release deployment activities and a rotating on-call escalation system during non-business hours. **Required Education and Experience:** + 3+… more