• Call Center Team Lead

    The Chicago Lighthouse (Chicago, IL)
    ** Call Center Team Lead (Bilingual English/Spanish)** **Job Details** **Job Location** Chicago, IL **Remote Type** Hybrid **Position Type** Full Time ... **Job Category** Admin - Clerical **Job Description** **STATEMENT OF PURPOSE** **:** The Call Center Team Lead position is responsible for supporting the… more
    The Chicago Lighthouse (09/22/24)
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  • Call Center Supervisor

    The Chicago Lighthouse (Chicago, IL)
    …PURPOSE:** The Call Center Supervisor is responsible for direct oversight of a team of call center agents in a world class, high performance contact ... ** Call Center Supervisor** **Job Details** **Job...** Call Center Supervisor** **Job Details** **Job Location** Chicago, IL...performed by the department and the individuals within the lead 's team ; + Use specialized knowledge of… more
    The Chicago Lighthouse (10/31/24)
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  • Call Center Supervisor

    The Chicago Lighthouse (Chicago, IL)
    …PURPOSE:** The Call Center Supervisor is responsible for direct oversight of a team of call center agents in a world class, high performance contact ... ** Call Center Supervisor** **Job Details** **Job...** Call Center Supervisor** **Job Details** **Job Location** Chicago, IL...performed by the department and the individuals within the lead 's team ; + Use specialized knowledge of… more
    The Chicago Lighthouse (10/10/24)
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  • Call Center Supervisor

    The Chicago Lighthouse (Chicago, IL)
    …PURPOSE:** The Call Center Supervisor is responsible for direct oversight of a team of call center agents in a world class, high performance contact ... ** Call Center Supervisor** **Job Details** **Job...** Call Center Supervisor** **Job Details** **Job Location** Chicago, IL...Science System policies and procedures as they apply; + Lead , motivate, and coach team members and… more
    The Chicago Lighthouse (11/13/24)
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  • Pharmacy Tech II - Call Center

    Elevance Health (Chicago, IL)
    **Pharmacy Technician II - Call Center ** Shift Schedule: 9:30am-6:00pm MST (11:30-8:00pm EST); Monday-Friday _This position will work a virtually. The Ideal ... appeals issues. + Responds to inquiries from physicians, sales team , and members related to formulary and prescription benefits....skills with Medicaid and Commercial members a plus. + Call center experience with high call more
    Elevance Health (11/05/24)
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  • Contact Center Team Lead

    The Chicago Lighthouse (Chicago, IL)
    **Contact Center Team Lead ** **Job Details** **Job Location** Chicago, IL **Remote Type** Hybrid **Position Type** Full Time **Education Level** High ... Service **Job Description** **STATEMENT OF PURPOSE** **:** The Contact Center Team Lead is a...Assurance activities, including evaluation, documentation and remediation of substandard call performance; + Monitor live call activity… more
    The Chicago Lighthouse (10/31/24)
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  • Contact Center Team Lead

    Help at Home (Chicago, IL)
    …on serving people and the communities we are part of._ **Job Summary:** The Contact Center Team Lead will be responsible for overseeing the daily operations ... to live with independence and dignity at home. Our team supports 66,000 clients monthly with the help of...of the contact center , ensuring customers are receiving the highest level of… more
    Help at Home (11/08/24)
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  • VP Access Center

    Rush University Medical Center (Chicago, IL)
    …provider portals, telephony and related reporting and workforce management systems, call center systems, and capacity management tools. 13. Participates ... **Job Description** **Location:** Chicago, IL **Hospital:** Rush University Medical Center **Department:** Access Center Administration **Work Type:** Full Time… more
    Rush University Medical Center (11/09/24)
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  • Registered Nurse Lead - Kidney…

    Froedtert South (Pleasant Prairie, WI)
    Registered Nurse Lead - Kidney Center (Dialysis) Froedtert South Pleasant Prairie, WI (Onsite) Full-Time Apply Now Job Details + POSITION PURPOSE + Coordinates ... collaborating with and giving direction to members of the health care team to achieve positive patient outcomes within established timeframes. + Administers… more
    Froedtert South (11/13/24)
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  • Lead Epic Application Analyst

    Rush University Medical Center (Chicago, IL)
    **Job Description** **Location:** Chicago, IL **Hospital:** Rush University Medical Center **Department:** Procedural & Ancillary IT Svcs **Work Type:** Full Time ... for optimal utilization of Epic applications. + Works within cross-functional team and with end-users to achieve application integration to meet clinical… more
    Rush University Medical Center (11/05/24)
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  • Epic Application Lead - Epic Research

    Rush University Medical Center (Chicago, IL)
    **Job Description** **Location:** Chicago, IL **Hospital:** RUSH University Medical Center **Department:** Oncology IT Services **Work Type:** Full Time (Total FTE ... for optimal utilization of Epic applications. * Works within cross-functional team and with end-users to achieve application integration to meet clinical… more
    Rush University Medical Center (08/24/24)
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  • Sr. Contact Center Engineer

    TEKsystems (Chicago, IL)
    …of teamwork, partnership, and collaboration. *Training/Mentoring UC and other IT staff *Hold team -level responsibilities and may lead the team for small ... management and support to the critical issues escalated by UC Operations team . * Lead the technical delivery of projects, including design, configuration,… more
    TEKsystems (11/13/24)
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  • Senior Manager Contact Center Technologies…

    CVS Health (Buffalo Grove, IL)
    …is recruiting for a Senior Manager of Contact Center Technologies Support to lead the support team for Contact Center Technologies. This leader will ... report to the Lead Director of Contact Center Technologies and will work closely with the developers...Consistently monitoring and performing daily health checks of contact center applications + Operating the team in… more
    CVS Health (11/13/24)
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  • Contact Center Supervisor

    The Chicago Lighthouse (Chicago, IL)
    …PURPOSE:** The Contact Center Supervisor is responsible for direct oversight of a team of contact center agents in a world class, high performance contact ... **Contact Center Supervisor** **Job Details** **Job Location** Chicago, IL...performed by the department and the individuals within the lead 's team ; + Use specialized knowledge of… more
    The Chicago Lighthouse (10/31/24)
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  • Contact Center Infrastructure Solutions…

    Trustmark (Lake Forest, IL)
    …8-10 years of related experience. + Demonstrated technical leadership with contact/ call center technologies, including traditional telephony systems and ... to incorporate feedback and influence the application/product design. + Lead and oversee the execution of work by internal...technologies, cloud-based contact/ call center solutions, IVR, and Dynamics 365… more
    Trustmark (09/22/24)
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  • Senior Manager - Data Center Operations CH2

    CoreSite (Chicago, IL)
    As a leader in CoreSite's Operations team , the Senior Manager - Data Center Operations is responsible for all operational aspects and uptime of the data ... team training, and facility financials. The Senior Data Center Manager will assist the Market Director in developing...with supervisors individual training plans for each employee. + Lead customer meetings to review happenings on site. +… more
    CoreSite (11/13/24)
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  • Associate Director, Center of Excellence,…

    AbbVie (Mettawa, IL)
    …position reports into the Lead Director, IC, Field Tools & Data Strategy and will lead a team of Center of Excellence Field Analytical Tool Managers in ... designs are driving the right behavior, and ensuring our call plans, field tools and operations provide our field...Leadership + Lead , develop, and mentor a team of Center of Excellence Field Analytical… more
    AbbVie (11/14/24)
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  • Director, Procurement Center of Excellence

    AON (Chicago, IL)
    The Procurement Center of Excellence (COE) at Aon is a relatively new strategic team that advises, influences, and enables outcomes supporting procurement ... we are united through trust as one inclusive, diverse team , and we are passionate about helping our colleagues...insights into best practices Skills and experience that will lead to success + Bachelor's degree and 7+ years… more
    AON (11/13/24)
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  • Advanced Practice Provider - Neurological Sciences…

    Rush University Medical Center (Chicago, IL)
    …Description** **Location:** Chicago, IL **Hospital:** Rush University Medical Center **Department:** Neurological Sciences **Movement Disorders Advanced Practice ... Provider** **Rush University Medical Center ** **Chicago, IL** **Rush University Medical Center ,**...is in an outpatient setting and does not include call or weekends. The Advanced Practice Provider (APP) is… more
    Rush University Medical Center (11/03/24)
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  • Customer Retention & Sales Lead Specialist

    Lawson Products (Chicago, IL)
    …with 5 years of experience in lead generation and qualification in a call - center environment, or a related area, or an equivalent combination of education ... more. + Qualifies and scores the viability of a lead for the sales team . + Places...Retention** + Makes phone calls to customers with missed call cycles or without an assigned sales representative. +… more
    Lawson Products (10/25/24)
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