- Zoom (Richmond, VA)
- Head of Customer Experience Operations What You Can Expect The Head of CX Operations is a senior leadership role, responsible for defining and ... retention, renewals, expansion, and long-term value realization. About the Team The Customer Experience Operations team partners across Sales, Customer … more
- Zoom (Richmond, VA)
- . Head of Marketing Operations What You Can Expect The Head of Marketing Operations is responsible for designing, scaling, and optimizing the end-to-end ... and lead lifecycle management. + Partnering cross-functionally with Sales, Revenue Operations , Finance, Product, and Customer Success to align planning,… more
- Citizens (Glen Allen, VA)
- …and develop a strong team brand. The Head of Property Secured Default Operations must: + Create a customer focused environment that motivates and empowers ... Description The Head of Property Secured Default Operations ...bankruptcy and foreclosure. The candidate must have deep mortgage experience in default and strong knowledge of GSE investor… more
- Truist (Richmond, VA)
- …AI Centers of Excellence. 4. Experience delivering GenAI applications for customer engagement, operations , or risk functions in complex organizations. 5. ... shift (United States of America) **Please review the following job description:** The Head of AI Enablement is a senior technology leader responsible for designing… more
- Wolters Kluwer (Richmond, VA)
- …Overview** CCH Tagetik is seeking a dynamic and entrepreneurial **Vice President** **,** ** Head of North America** to drive growth, lead the sales strategy, and ... that demands strategic vision, operational execution, and relentless focus on sales, customer success and market expansion. **This role can be based Remote, with… more
- Coinbase (Richmond, VA)
- …connection, and alignment. Attendance is expected and fully supported. The Coinbase Customer Experience (CX) organization is on a mission to provide ... the intersection of product and support to transform the customer experience . *What you'll be doing* *...AI to expert responders-to eliminate chatbot loops and ensure customer empathy and effectiveness. * Work with operations… more
- Truist (Richmond, VA)
- …with business and operations teams to ensure monitoring capabilities support customer experience , regulatory reporting, and incident management. Serve as the ... (United States of America) **Please review the following job description:** The Head of Observability and Monitoring will lead the strategy, architecture, and… more
- Oracle (Richmond, VA)
- …**Required Skills and Education** + BS degree in Business, Supply Chain Management, Operations , or a related field. + Relevant experience or interest in ... active service or active-duty Military Spouse new to corporate experience preferred Veterans and Military Spouses belong at Oracle...to transform the world for the better. Get a head start on your civilian career today. About the… more
- Brink's (Richmond, VA)
- …Qualifications + Bachelor's degree + Project management experience + 7 years' experience in logistics , transportation, or related operations + 10 years' ... in a strategic capacity. Will also be tasked to head up cross function projects within the area of...5 0% of the time Preferred Qualifications: + Past experience leading a Transportation Operations team of… more
- Oracle (Richmond, VA)
- …communications for team leads * Build proactive, positive relationships with peers, managers, Customer Success team members EDUCATION & EXPERIENCE : BS degree or ... active service or active-duty Military Spouse new to corporate experience preferred Veterans and Military Spouses belong at Oracle...to transform the world for the better. Get a head start on your civilian career today. About the… more
- Sysco (Ruther Glen, VA)
- …through constant direct personal workplace contact with and oversight of staff and operations . Builds and maintains a customer service level consistent with the ... and adhered to and that the operations and viability of the operations are financially sound and profitable. **QUALIFICATIONS** ** Experience ** + A minimum of… more
- Vontier (Richmond, VA)
- …Are you dedicated to collaborating with a cross functional team to provide a first-class customer experience ? If so, come join the Gasboy Field Engineer Team as ... industrial fueling industry. **About the Opportunity** Reporting to the customer operations manager, the Gasboy Field Engineer...will play a critical role in continuously improving the customer experience . As a key member of… more
- Capital One (Richmond, VA)
- …& Resolve. You'll drive both strategy and execution, while shaping our long-term customer experience vision and the next horizon of our integrated growth, ... + Collaborative and inspirational product leadership experience . + Hands on experience managing the intersection of product and operations in a well-managed… more
- Vontier (Richmond, VA)
- …benefit. + Ability to interact at all levels in distributor and end customer /prospect organizations from c-suite to operations staff to successfully navigate and ... Responsibilities)** At Gasboy - Powered by Vontier, we are customer obsessed. That means we are driven to deliver...our sales strategy with distribution partners. We continue to experience growth and are looking for a talented and… more
- Vontier (Richmond, VA)
- …to lead the ATG and Red Jacket portfolio product by actively driving customer satisfaction through superior support and resolution. The individual will work closely ... functionality based on field experiences, with a heavy focus on new product and new customer problem solving and adoption. They will need to be a strong customer … more
- Ford Motor Company (Richmond, VA)
- …goals and dealer needs. + Work with the head of Digital Retail Experience and Dealer Operations to design and implement a plan for dealer adoption, ... for the chance to leverage advanced technology to redefine the digital retail and customer experience and improve people's lives, this is the opportunity for… more
- Oracle (Richmond, VA)
- …basic scripting. + Experience with analytics tools. + Coursework or experience in machine learning, forecasting, optimization, or operations research. + ... active service or active-duty Military Spouse new to corporate experience preferred Veterans and Military Spouses belong at Oracle...to transform the world for the better. Get a head start on your civilian career today. About the… more
- Trane Technologies (Ashland, VA)
- …projects. . Responsible for documenting point to point verification, sequence of operations validation and job close out requirements. . Represents the company by ... serving as the direct customer contact and is responsible for servicing products and...equivalent required, and typically at least 3-5 years of experience in HVAC/Controls. Technical School or formal training is… more
- Vontier (Richmond, VA)
- …& Margin Reporting to understand and drive elements such as backlog, price, customer and product mix. * Conduct detailed analysis of revenue streams and their ... Stack** **Essential** * BS Degree in Accounting, Finance or equivalent years of experience . * 7+ years with financial analysis experience , preferably with… more
- Oracle (Richmond, VA)
- …Reports to: VP/ Head of Global Project Controls Disclaimer: **Certain US customer or client-facing roles may be required to comply with applicable requirements, ... exclusions, and confidence ranges. + Interface with Design, Delivery, Commissioning, Operations , Finance, and Landlord teams to maintain scope-cost alignment. +… more