- Trustmark (Trenton, NJ)
- …to gather information and make appropriate decisions focusing on the first call resolution; documents the customer interaction in the appropriate systems. **Key ... Accountabilities:** + Provides resolution to high volume of client/customer inquiries and requests over the phone, through a basic understanding of business rules, products and procedures. + Determines root cause and resolve client/customer issues,… more
- Humana (Trenton, NJ)
- …Read Only + Previous experience in medical claims processing + Previous inbound call center or related customer service experience + Previous grievance and ... appeals experience + Medical terminology experience + Bilingual (English and Spanish); with the ability to read, write, and speak English and Spanish + Prior experience with Medicare + Experience with the Claims Administration System (CAS) + Ability to manage… more
- NCR VOYIX (Trenton, NJ)
- …Sounds familiar (and exciting!)? You'd be an excellent fit as our newest Customer Engineer Representative II (CE II ). In this role, you'll work on a ... our customers' technology systems. Our customers are at the center of everything we do. Our mission is to...for prolonged periods of time. PS: + A CE II may be dispatched daily on a call… more