- UKG (Ultimate Kronos Group) (Lowell, MA)
- …whatever gives you purpose. We're united by purpose, inspired by you. As an Escalation Manager (EM) in the UKG Customer Success organization, working directly ... with a variety of internal constituencies, you will assume ownership of complex and escalated customer issues for our HCM/SaaS products and services. The ability to interact effectively with technical resources from internal UKG teams and to breakdown complex… more
- Covenant Health (Nashua, NH)
- …operations and any associated projects or assignments. In partnership with the Manager /Director, the Lead provides oversight of the daily administrative ... it relates to the position. Summary The Practice Operations Lead functions as a part of the Integrated Medical...Manager /Director updated on significant operational issues that require escalation via daily Huddles. + Serves as the on-site… more
- Olympus Corporation of the Americas (Westborough, MA)
- …@Olympus.com, it is likely not legitimate._ **Job Description** The Infrastructure Manager is responsible for leading the successful design, implementation and ... responsible for coordinating with the Infrastructure Service Operations Management Lead in demonstrating organizational resilience developing, managing, testing and… more
- ZOLL Medical Corporation (Chelmsford, MA)
- …concepts, practices, and procedures related to enterprise IAM engineering. The Technical Manager will lead the team in resolving diverse challenges creatively, ... cardiopulmonary and respiratory conditions. Job Type Remote Job Summary The Technical Manager , Identity and Access Management (IAM), is responsible for leading the… more
- Tufts Medicine (Lowell, MA)
- …is responsible for monitoring work volume, creating workflows, identifying trends and escalation needs as well as training/coaching their team on billing and ... for and attend meetings as requested by supervisor and manager . 2. Monitors of work volumes in conjunction with...initiate any corrective action, including referral to the Team Lead or Supervisor when appropriate. 11. Reviews, evaluates and… more
- TD Bank (Billerica, MA)
- …you more specific details for this role. **Job Description:** The Assistant Store Manager is an experienced leader who manages the day-to-day service, sales, and ... differentiating with a personalized, connected experience. This role can lead the Store with minimal direction and has the...and compliance requirements are met + Acts as an escalation point for Customer problem resolution - identifies how… more
- LogixHealth (Bedford, MA)
- …GA, MI, MO, NC, NH, OH, OK, TN, TX, WI, AND WV Purpose The Manager , Provider Enrollment is responsible for assigned functions and oversight of daily operations. The ... Manager , Provider Enrollment oversees process, work and performance of...Communication: Identify and concisely communicate any matters that may lead to enrollment and/or cash flow delays or losses… more
- MIT Lincoln Laboratory (Lexington, MA)
- Position Description The Cyber Security Vulnerability Management Team Lead will provide leadership and direction in the day-to-day management of the vulnerability ... Cyber Security Vulnerability Management Infrastructure. The Cyber Security VM Team Lead will provide oversight, technical leadership and vision, with respect to… more
- Amazon (Westborough, MA)
- …and fun. Amazon Robotics is seeking a talented and motivated Senior Product Manager - Technical who will be working with the AR Sortation product development ... and launch efforts. - Work cross-functionally to manage bottlenecks, provide escalation management, anticipate and make trade-offs, balance the business needs versus… more
- Robert Half Technology (Westborough, MA)
- Description We are seeking a Senior IT Project Manager to join our team in Westborough or Woburn MA. As a part of our IT team, your role will primarily revolve ... schedule deliverables, milestones, and required tasks for projects * Ensure timely escalation of project issues including timing, budget, resources, scope to upper… more
- AbbVie (Waltham, MA)
- …a highly motivated individual to join our Precision Medicine team as a Manager , Companion Diagnostics Operations. The CDx Operations Manager will work closely ... programs in early and late stage oncology clinical development. + Lead and coordinate resources from multiple functional areas (Biomarker research, Regulatory,… more
- Generac Power Systems (Marlborough, MA)
- …of the project(s) or project scope changes. + Act as an escalation point for any customer-facing errors, implementing quick and encompassing corrective measures. ... plumbing, framing, building envelope systems, concrete, and environmental issues (asbestos, lead -based paint, and mold) + Advanced understanding of cost estimating,… more
- H&R Block (Clinton, MA)
- …are resolved, with escalation to the Multi-Unit Team Leader and District General Manager as necessary + Lead the office from the front desk, providing phone ... to Service Standards execution and client service experience, with escalation to the Multi-Unit Team Leader and District General... to the Multi-Unit Team Leader and District General Manager as necessary + Serve as point of contact… more
- TD Bank (Milford, MA)
- …meeting Operational, Customer and Sales objectives. In the absence of any other manager , the Store Supervisor is expected to manage the Store and have the ... with our Customers/Prospects, provides financial advice, and deepens relationships through lead management activities to include the creation & management of… more
- UKG (Ultimate Kronos Group) (Lowell, MA)
- UKG is seeking an experienced Manager to join our dynamic Digital team to play a critical key role in transforming our enterprise systems landscape. This role ... business requirements and help drive strategic outcomes. This Senior Manager is responsible for leading a team of Senior...UKG's business solutions for growth. Responsibilities: * Team Leadership: Lead and mentor a team of 6-10 Business Systems… more
- Compass Group, North America (Babson Park, MA)
- …with comprehensive education, we equip students with the essential tools they need to lead a healthy and thriving life. We believe in nourishing the whole person, ... phone communications and distributing to the assigned contact. + Provides problem escalation support and issue resolution. Follows-up on service challenges and works… more