• L1 Service Desk Agent

    Eurofins (Lancaster, PA)
    …Experience: + High school diploma or equivalent + Minimum of 1 year of Service Desk support w/increasing responsibilities + Minimum of 1 year of Knowledge ... Responsibilities: + Maintain the highest possible level of customer service . + Act as a role model for your...Update all tickets in a timely manner. + Maintain Service Level Agreements (SLA) for all ticket types. +… more
    Eurofins (10/29/24)
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