- Mass Markets (Dallas, TX)
- POSITION OVERVIEW ENTRY-LEVEL CALL CENTER AGENT (FULL-TIME) We are looking for call center agents to support inbound and outbound customer service ... Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology,… more
- Allied Universal (Richardson, TX)
- …discounts, perks and more for most full-time positions! Allied Universal(R) is hiring a Call Center Representative at our Service Assurance Center (SAC) in ... Richardson, TX. The Call Center Representative handles a high volume of both inbound...both inbound and outbound calls. Allied Universal's Service Assurance Center (SAC) is a call center… more
- HCA Healthcare (Dallas, TX)
- …**Introduction** Are you looking for a work environment where diversity and inclusion thrive? Submit your application for our Medical Office Specialist opening with ... Texas Joint Institute today and find out what it truly means to be a part of the HCA Healthcare team. **Benefits** Texas Joint Institute, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available… more
- Mass Markets (Dallas, TX)
- …of age + High School Diploma or Equivalent + Minimum of three (3) years in a call center environment + Minimum of (1) year of experience in a customer service ... POSITION OVERVIEW CUSTOMER SERVICE AGENT SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS We...Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC… more
- Mass Markets (Dallas, TX)
- …our customer service representatives are at their best when they're happy. This is an on-site call center position and a chance to work indoors in a fun and ... POSITION OVERVIEW ENTRY-LEVEL TELCOM CUSTOMER CARE AGENT (FULL-TIME) Here at MCI, we keep things...Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC… more
- Mass Markets (Dallas, TX)
- …Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, ... POSITION OVERVIEW COLLECTIONS AGENT Join our team and grow with us!...paid training. Compensation is commensurate with experience. Prior contact center experience, experience in customer service, tech support, sales,… more
- Glory Global Solutions (Dallas, TX)
- …Glory Global Solutions is currently expanding it's Call Center in Carrollton, TX. We ... Help Desk Agent - Carrollton, TX City/State Dallas/TX Location United...add to their business. ROLE PURPOSE The Help Desk Agent is responsible for troubleshooting and diagnosing issues with… more
- Mass Markets (Dallas, TX)
- …Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, ... POSITION OVERVIEW ENTRY-LEVEL CABLE SALES AGENT (PART-TIME) We are looking for sales representatives...sales, back-office, chat, or administrative support in a contact center environment + State or Federal work experience COMPENSATION… more
- Mass Markets (Dallas, TX)
- …individual and posses excellent communication skills, we need your help in managing call center customer service agents. While your team operate the phone ... activity and development of 15-25 representatives within a complex call center environment. In this role, you...+ Possess practical conflict resolution skills (both customer and agent conflict) + Proven leader with advanced time management,… more
- Mass Markets (Dallas, TX)
- …Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, ... inbound calls and making outbound sales inquiries using state-of-the-art contact center technology and customer experience methodology. As a highly trained expert… more
- Omni Hotels (Dallas, TX)
- …using appropriate greeting as determined by management. Qualifications + Previous reception, call center , phone handling experience is preferred but not ... Location Dallas Hotel The Omni Dallas Hotel, in the center of the revitalized downtown Dallas, is connected via...is connected via sky bridge to the Dallas Convention Center and close to restaurants, shops, entertainment and more!… more
- Hilton (Dallas, TX)
- …experience, simplifying and enhancing guest and agent support, while ensuring our call center goals are accomplished\. **HOW WE WILL SUPPORT YOU** Hilton is ... our customers + Collaborate with software engineering, experience design, call center operations, and analytics teams to...+ Strategy and implementation of self\-service, customer \(guest and agent \) use of the tools and automation through all… more
- PennyMac (Fort Worth, TX)
- … call center adherence goals are met + Provide call center support including troubleshooting and escalation of agent and/or system issues + Analysis ... is responsible for effectively completing duties and tasks in support of the call center to maximize performance, while adhering to company and investor… more
- Chewy (Richardson, TX)
- …Management + Support any Workforce Duties as needed. **What you'll need:** + 3+ years call center Workforce Management and contact center experience + Strong ... for all stakeholders. Additionally, you may be assigned a focus in command center , payrolls operations, and/or agent profile Management wholly or in tandem… more
- Aimbridge Hospitality (Fort Worth, TX)
- …Hospitality hotel credit policies. + Be able to perform all duties of Front Desk Agent . + Be able to complete and ensure that a proper bucket check room rate ... associates are following and maintaining Aimbridge Hospitality standards (ie answering phones call -backs to guests guest request log). + Have knowledge of and assist… more
- CGI Technologies and Solutions, Inc. (Dallas, TX)
- …and archive files for storage purposes. * Interface with passport applicants at Agency/ Center Information and Will- Call counters: o At the Information Station, ... completed transactions and run designated reports. * Assist with Acceptance Agent training: prepare training materials, conduct "meet-and- greets," set-up training… more
- Sharecare (Dallas, TX)
- …chronic or disease conditions. The Health Coach looks to be a positive change agent in helping members alter behaviors that lead to better health and reduction / ... enrolled in coaching, but do not have a scheduled call + Coordinate delivery of services and care with...service role preferred + Experience with benchmarks and contact center metrics preferred, including adherence to schedule + Proficiency… more
- Amazon (Dallas, TX)
- …from a wealth of datasets like the AWS service metrics and logs, chat and call audio logs, email transcripts, support agent and support case data, customers ... unfettered curiosity and drive to help build "best in the world" support (contact center ) experience that customers will love! You will have an opportunity to lead,… more
- Technical and Project Engineering LLC (TAPE) (Dallas, TX)
- …and archive files for storage purposes * Interface with Passport applicants at Agency/ Center information and will- call counters: o At the Information Station, ... Participate in customer service outreach activities. * Assist with acceptance agent training: prepare training materials, conduct "meet-and- greets," set-up training… more