- ASM Research, An Accenture Federal Services Company (Lincoln, NE)
- The Service Desk Manager is responsible for managing the overall operations, performance, and continuous improvement of the CASTLE-NET IT Service Desk ... . This role provides leadership and direction to service desk personnel, manages ticket processes and workflows, ensures quality service delivery, and… more
- ASM Research, An Accenture Federal Services Company (Lincoln, NE)
- …for service desk issues. The Lead works closely with the Service Desk Manager on process improvements and strategic initiatives while maintaining ... Responsible leading weekend service desk operations, overseeing IT service delivery to meet the needs of the CASTLE-NET program. Manages service delivery… more
- GovCIO (Lincoln, NE)
- **Overview** GovCIO is seeking an Associate Service Desk Technician - Tier I to deliver exceptional first-tier technical support to our nation's Veterans. to ... Windows/Mac PCs, and video conferencing platforms. + Familiarity with service desk tools and real-time ticket documentation...Virtual video interview conducted via video with the hiring manager and/or team + Camera must be on +… more
- Kiewit (Omaha, NE)
- …shop for all things support, spanning IT, HR, Business, and beyond. As the KSD Manager , you will lead a cross-functional help desk team dedicated to one-touch ... resolution rates. **Qualifications** **Required:** + 3+ years of experience in service delivery or help desk leadership (cross-functional experience strongly… more
- Extra Space Storage (Omaha, NE)
- …Office closes at 6pm. This location is closed on Sundays. The **Assistant Store Manager ** plays a pivotal role in supporting the daily operations of one or more ... self-storage locations, under the guidance of the District Manager and Store Manager . This role ensures...Off** accrued throughout the year, increasing with years of service . + **Generous 401(k) match with Traditional and/or ROTH… more
- Ross Stores, Inc. (Omaha, NE)
- …in providing efficient and friendly service at the registers, Customer Service desk , fitting rooms, sales floor, etc\. **Personal and Store Brand:** ... to Company standards with appropriate action plan, partnering with the District Manager as needed\. * Ensures proper scheduling of Associates to meet business… more
- City Wide Facility Solutions (Omaha, NE)
- City Wide Facility Solutions is actively seeking an Account Manager (FSM) to join our growing team in Omaha, NE. Are you an individual who embraces the challenge of ... is to build environments that elevate people. Objective The Facility Services Manager is responsible for the business operations of an assigned client contracted… more
- Wabtec Corporation (Omaha, NE)
- …the customer within Wabtec. The TPM's primary objective is to provide customer-valued service as set forth in established Service support agreements. **How will ... of the Train Performance & Automation (TP&A) Services Team, The Technical Project Manager (TPM) will serve as a customer-facing liaison and be responsible for… more
- Kinseth Hospitality Companies (Lincoln, NE)
- …with KHC policies/procedures, state, federal and local laws; standards on service to patrons, room rates, advertising, publicity, sales goals, credit, food ... selection (depending on business unit) and service , and type of patronage to be solicited. +...revenue and departmental meetings. + Schedules and oversees the Manager on Duty (MOD) system at the business unit.… more
- Kinseth Hospitality Companies (Lincoln, NE)
- …This position will oversee approximately 1-5 employees and report directly to the Guest Service Manager or General Manager . PHYSICAL DEMANDS: The physical ... Kinseth Hotel Corporation hotels and restaurants SUMMARY Provides customer service to guests of hotel by performing the following...is maintained. + Required to monitor and maintain front desk coverage at 100% and cover shifts if needed,… more
- Hotel Equities (Omaha, NE)
- …Shift 11 PM-7 AM, Full-Time Hourly Salary: $18.50 per hour Job Purpose: The Front Desk Night Auditor is often the first point of contact and the first impression for ... guests. Warm, knowledgeable service and helpful guidance reassure guests they've made the...breaches, concerns or suspicious behavior to the supervisor or manager on duty. + May routinely book guest reservations… more
- ASM Research, An Accenture Federal Services Company (Lincoln, NE)
- The Field Office Support Lead (End User Service Lead - Field Support Manager ) provides senior-level end-user technical support and leadership for CASTLE-NET ... offices. This role supervises field support operations, ensures high-quality service delivery, manages field technician teams, and serves as...of experience in field support, end-user services, or help desk + Minimum 2 years of supervisory or team… more
- Affordable Care (Omaha, NE)
- …The Front Desk Assistant is responsible for providing best-in-class customer service to our patients. Responsible for greeting patients at the front desk ... and timely reports, invoices and correspondence to the accounting and management service providers + Answer incoming telephone calls and provide information to… more
- Kinseth Hospitality Companies (Lincoln, NE)
- …all Kinseth Hotel Corporation hotels and restaurants SUMMARY Provides hotel customer service to guests of hotel by performing the following duties. ESSENTIAL DUTIES ... efficient, warm and friendly manner. + Acts as hotel manager on duty and follows the prescribed MOD procedures...cleanliness and organization of the hotel lobby and front desk area. + Washes, folds and properly stores laundry… more
- H&R Block (Omaha, NE)
- …Block + Execute and hold all tax office associates accountable to the client service experience, with escalation to the Multi-Unit Team Leader and District General ... Manager as necessary + Serve as point of contact for onsite escalated client service concerns + Ensure clients are scheduled properly and conflicts are resolved,… more
- GovCIO (Lincoln, NE)
- …documentation of interactions, device reconciliation, and reporting activities to maintain service quality and continuity of care. Candidates must be enthusiastic ... about customer service , able to explain technology in user-friendly terms, and...in real-time. + Prior experience with documentation in help desk , ticketing, or reporting systems preferred (training provided). +… more
- BAE Systems (Omaha, NE)
- …current and transferable) + Strong knowledge of ITIL 4 practices, particularly incident and service desk management, and federal IT standards (eg, NIST 800-53) + ... You'll also provide Tier 2 support for remote access and service capabilities, including VPN setups, multi-factor authentication, and secure connectivity… more
- Pacific Northwest National Laboratory (Lincoln, NE)
- …& Benefits + Time & Labor + Absence Management + Payroll (US) + Employee & Manager Self- Service + HR Help Desk , Touchpoints, Communicate, and Guided Learning ... guidance to peers and stakeholders. + Participate in production support and service management activities (incident, problem, and change), as needed. HCM Functional… more
- St. George Tanaq Corporation (Lincoln, NE)
- …environmental compliance topics, in-person or online, as directed by the project manager . Requirements **Required Experience and Skills** + Minimum 3-5 years of ... work arrangement with prolonged periods of sitting at a desk and while working on a computer. **Who We...Bureau of Indian Affairs (BIA), and the US Forest Service (USFS). TEL is a subsidiary of the St.… more
- Fresenius Medical Center (Omaha, NE)
- …of Pre-ESRD education as appropriate. + When appropriate, works with Case Manager to coordinate plan of care for patient education and identifies candidates ... exposed to infectious and contagious diseases/materials. + Day to day work includes desk and personal computer work and interaction with patients, facility staff and… more